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Omni Channel Associate Jobs (NOW HIRING)

Knitwellgroup

Manager, Omni-Channel Applications

$120K - $150K/yr

Our associates are innovators who thrive through collaboration and are dedicated to excellence. At ... About the role The Manager - Omni-Channel Applications provides strategic and hands-on technical ...

KnitWell Group

Manager, Omni-Channel Applications

$120K - $150K/yr

Our associates are innovators who thrive through collaboration and are dedicated to excellence. At ... About the role The Manager - Omni-Channel Applications provides strategic and hands-on technical ...

Mizkan

Media & Omni Channel Manager

Schaumburg, IL · On-site

The Media & Omni-Channel Manager plays a critical role in bringing brands to life across today ... Willingness to coach and mentor associate brand managers to foster professional development and ...

Bath & Body Works

Tech Lead, Omni Channel

Columbus, OH

$121K - $179K/yr

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or ...

Bath & Body Works

Tech Lead, Omni Channel

Columbus, OH · On-site

$121K - $179K/yr

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or ...

What the Tech, Bend?

$180 - $270/hr

VP Omni-Channel Retail Technology Location: Bend, OR Employment Type: Full time Job Requisition ID ... They are obsessed with understanding customer and associate needs, identifying friction in the ...

Praxis Tech

Chief Marketing Officer

Santa Ynez, CA · On-site

$180 - $280/hr

Bentley Price Associates Inc. is a dynamic, growing gaming industry leader. Role Overview Lead integrated omni-channel marketing across retail and digital assets, drive growth with customer ...

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Omni Channel Associate information

See salary details

$46K

$108.2K

$172.5K

How much do omni channel associate jobs pay per year?

As of Aug 24, 2026, the average yearly pay for omni channel associate in the United States is $108,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What is an Omni Channel Associate?

An Omni Channel Associate is responsible for ensuring a seamless shopping experience across multiple sales channels, including in-store, online, and mobile. They assist with fulfilling online orders, handling customer inquiries, and maintaining inventory accuracy. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

What does an Omni Channel Associate do?

A typical day for an Omni Channel Associate involves assisting customers both in-store and online, processing sales and returns, and ensuring the accuracy of online and curbside pickup orders. You may also manage inventory, restock shelves, and communicate with warehouse or e-commerce teams to fulfill online requests. The role often requires you to switch between tasks quickly, provide responsive service, and resolve any customer issues across various channels. This variety creates a dynamic work environment and opportunities to develop a broad skill set valuable for retail advancement.

What are the key skills and qualifications needed to thrive as an Omni Channel Associate?

To excel as an Omni Channel Associate, you need a strong understanding of retail operations, sales processes, and customer service principles, often supported by a high school diploma or related experience. Familiarity with point-of-sale (POS) systems, inventory management software, and online order fulfillment platforms is commonly required. Excellent communication, multitasking, and problem-solving abilities help you stand out when handling both in-person and digital customer interactions. These skills enable seamless customer experiences and efficient operations across multiple sales channels, which is crucial for organizational success.

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Omni Channel Associate jobs near you
Infographic showing various Omni Channel Associate job openings in the United States as of August 2026, with employment types broken down into 27% Full Time, 64% Part Time, and 9% Nights. Highlights an 100% In-person job distribution, with an average salary of $108,160 per year, or $52 per hour.

Manager, Omni-Channel Applications

Remote

Knitwellgroup
See more jobs at Knitwellgroupexternal

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

About usKnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful.


Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.


About the role

The Manager - Omni-Channel Applications provides strategic and hands-on technical leadership for enterprise omni-channel platforms that enable seamless customer experiences across digital, store, contact center, and fulfillment channels. This role focuses on platform strategy, solution design, delivery execution, and people leadership, ensuring scalable, resilient, and well-architected applications aligned with business goals.
The role plays a key leadership position in the evolution and optimization of Manhattan Active Omni-based solutions, partnering closely with business, product, architecture, and engineering teams to drive modernization, engineering excellence, and predictable delivery across omni-channel customer journeys.

The impact you can have

  • Own the technical strategy and long-term roadmap for omni-channel application platforms

  • Provide architectural direction aligned with enterprise standards and business strategy

  • Evaluate and guide technology choices with a focus on scalability, security, and maintainability

  • Ensure strong engineering practices including design reviews, coding standards, and testing quality

  • Guide teams through release planning and solution readiness

  • Lead, mentor and develop technical teams (Tech Leads, Senior Engineers, Vendors)

  • Set technical expectations and provide ongoing performance feedback

  • Translate business requirements into scalable technical solutions

  • Communicate technical decisions, risks, and dependencies to senior stakeholders

  • Drive platform modernization, including cloud adoption and architectural evolution

  • Lead evaluation and adoption of AI-enabled capabilities to improve developer productivity and business outcomes

  • Identify opportunities to leverage AI/ML for automation, insights, and decision support

  • Promote responsible AI usage aligned with enterprise governance and security standards

  • Improve SDLC, DevOps maturity, and engineering practices

You'll bring to the role

  • Hands-on or leadership experience with Manhattan Active Omni, including solution design, integrations, or large-scale implementations

  • Retail, eCommerce, OMS, or fullfillment systems experience

  • Bachelor's degree in Computer Science, Engineering, or equivalent experience

  • 10+ years of experience in enterprise application development

  • 3+ years in a Tech Lead, Engineering Manager, or Senior Technical role

  • Strong experience with omni-channel, customer-facing, or large-scale enterprise platforms

Preferred Qualifications:

  • Cloud-native architectures (Azure/AWS)

  • Microservices, APIs, and event-driven systems

  • DevOps and CI/CD experience

  • Agile delivery leadership

Benefits

  • You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.

  • Support for your individual development plus opportunities for career mobility within our family of brands.

  • A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.*

  • Medical, dental, vision insurance & 401(K).*

  • Employee Assistance Program (EAP).

  • Time off - paid time off & holidays.*

  • The target salary range for this role is: $120,000 - $150,000

*Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

  • Hybrid: This position works in a hybrid model, with required days worked in the any of our Etna, OH, Ft. Myers, FL, or Hingham, MA offices.

#LI-AP1


Location:Corporate ascena - RemotePosition Type:Regular/Full time


Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business.The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

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