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Omni Channel Associate Jobs (NOW HIRING)

Dick's Sporting Goods

Omni Fulfillment Associate

Florence, AL · On-site

$13.50 - $14.75/hr

Participate in Loss Prevention procedures related to Omni-Channel processes; assist in completing daily FedEx Box Count Audits according to company Inventory Control and Loss Prevention standards.

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How much do omni channel associate jobs pay per year?

As of Jun 11, 2026, the average yearly pay for omni channel associate in the United States is $108,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $130,000.00 per year, depending on experience, location, and employer.

What is an omnichannel associate?

An omnichannel associate is a retail or customer service employee who manages and supports seamless shopping experiences across multiple channels such as in-store, online, mobile, and social media. They often use tools like customer relationship management (CRM) systems and need strong communication and technical skills to coordinate across platforms and ensure consistent service.

What does a typical day look like for an Omni Channel Associate?

A typical day for an Omni Channel Associate involves assisting customers both in-store and online, processing sales and returns, and ensuring the accuracy of online and curbside pickup orders. You may also manage inventory, restock shelves, and communicate with warehouse or e-commerce teams to fulfill online requests. The role often requires you to switch between tasks quickly, provide responsive service, and resolve any customer issues across various channels. This variety creates a dynamic work environment and opportunities to develop a broad skill set valuable for retail advancement.

What is an omnichannel job description?

An omnichannel job description outlines responsibilities for roles that involve managing customer interactions across multiple channels such as in-store, online, mobile, and social media. For an Omni Channel Associate, this typically includes coordinating communication, providing consistent service, and using tools like CRM systems to ensure a seamless customer experience across all platforms.

What is an Omni Channel Associate job?

An Omni Channel Associate is responsible for ensuring a seamless shopping experience across multiple sales channels, including in-store, online, and mobile. They assist with fulfilling online orders, handling customer inquiries, and maintaining inventory accuracy. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Call Center Manager or Customer Service Director, which can offer salaries significantly higher than frontline agent positions. Specialized roles requiring technical skills, language proficiency, or industry expertise may also command higher pay. Advanced certifications and experience can further increase earning potential in these positions.

What are the key skills and qualifications needed to thrive in the Omni Channel Associate position, and why are they important?

To excel as an Omni Channel Associate, you need a strong understanding of retail operations, sales processes, and customer service principles, often supported by a high school diploma or related experience. Familiarity with point-of-sale (POS) systems, inventory management software, and online order fulfillment platforms is commonly required. Excellent communication, multitasking, and problem-solving abilities help you stand out when handling both in-person and digital customer interactions. These skills enable seamless customer experiences and efficient operations across multiple sales channels, which is crucial for organizational success.

What job makes $10,000 a month without a degree?

An Omni Channel Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in such roles are uncommon; most positions with this income level require advanced skills, certifications, or management responsibilities. Generally, jobs with higher pay without a degree include sales, real estate, or certain sales management roles, but they often depend on performance and commission structures.
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Omni Channel Associate jobs near you
Infographic showing various Omni Channel Associate job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $108,160 per year, or $52 per hour.
Omni Fulfillment Associate

Omni Fulfillment Associate

Dick's Sporting Goods

Allentown, PA • On-site

$14.75 - $16.25/hr

Part-time

Posted 5 days ago

Dick's Sporting Goods rating

6.5

Company rating: 6.5 out of 10

Based on 1,131 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
Our store teammates are passionate about creating an exceptional shopping experience for our
customers through their eagerness to help, high brand and execution standards, ability to prioritize
and efficient execution of operational processes.
  • Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
  • Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures.
  • Uphold company merchandising and presentation standards.
  • Fulfill the company-defined customer experience by completing all processes according to ourservice level standards. Assists in completion of all omni fulfillment processes, including: Ship From Store 9SFS), Buy Online Pickup in Stor(e BOPIS), and Curbside pick-up.
  • Participate in Loss Prevention procedures related to Omni-Channel processes; assist in
    completing daily FedEx Box Count Audits according to company Inventory Control and Loss Prevention standards.
  • Fulfill the company-defined customer experience by completing all processes according to our service level standards.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
  • Take an all-hands-on-deck approach to support the team across the store.
  • Perform other tasks as assigned by management.

TEAMMATE TRAITS:
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:
  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented

QUALIFICATIONS:
  • Prior retail sales, operations, maintenance, or customer-focused experience preferred
  • Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
  • Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

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