ZipRecruiter

Log In

1

Ombudsman Jobs in Oregon (NOW HIRING)

Cedars-Sinai Park

Medical Records LPN

Portland, OR · On-site

$27.25 - $37/hr

Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting. Records Storage & Confidentiality * Maintain secure filing, storage, and retrieval ...

Cedar Sinai Park

Medical Records LPN

Portland, OR

$27.75 - $37.75/hr

Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting. Records Storage & Confidentiality * Maintain secure filing, storage, and retrieval ...

Cedars-Sinai Park

Medical Records LPN

Portland, OR · On-site

$27.75 - $37.75/hr

Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting. Records Storage & Confidentiality * Maintain secure filing, storage, and retrieval ...

IEI

Program Manager - 24 Hour Residential

Eugene, OR

$56K - $59K/yr

Ensure the homes and services on your caseload are always prepared and ready for any type of compliance review (e.g., licensing, OSHA) or other visits (e.g., family, case management entity, Ombudsman)

All JobsOmbudsman JobsOmbudsman Jobs in Oregon

Ombudsman information

See Oregon salary details

$39.6K

$80.6K

$132.7K

How much do ombudsman jobs pay per year?

As of Aug 10, 2026, the average yearly pay for ombudsman in Oregon is $80,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $108,400.00 per year, depending on experience, location, and employer.

What is the difference between Ombudsman vs Customer Service Representative?

AspectOmbudsmanCustomer Service Representative
Required CredentialsVaries; often relevant experience or certifications in dispute resolution or public administrationHigh school diploma or equivalent; customer service training
Work EnvironmentPublic agencies, organizations handling complaints, or regulatory bodiesCall centers, retail, or corporate offices
Employer & IndustryGovernment agencies, non-profits, large corporationsRetail, telecommunications, finance, and service industries

While both roles involve addressing concerns, an Ombudsman typically handles complex disputes within organizations or agencies, often requiring specialized knowledge and experience. Customer Service Representatives focus on assisting customers with inquiries and issues, usually in a more transactional setting. Understanding these differences helps clarify career paths and expectations in the customer relations and dispute resolution fields.

What are the key skills and qualifications needed to thrive as an ombudsman, and why are they important?

To thrive as an Ombudsman, you need expertise in conflict resolution, investigative techniques, and a background in law, public administration, or a related field. Familiarity with case management systems, legal research databases, and relevant certifications such as Certified Organizational Ombudsman Practitioner (CO-OP) are valuable. Exceptional communication, impartiality, and active listening are crucial soft skills for building trust and resolving disputes fairly. These competencies are vital for ensuring transparency, protecting stakeholder rights, and promoting just outcomes in organizational or governmental settings.

Is being an ombudsman a good job?

Being an ombudsman is a professional role focused on resolving complaints and improving organizational practices, often requiring strong communication and problem-solving skills. The job can offer stability and the opportunity to make a positive impact, but workload and emotional demands vary depending on the organization. Certification and experience can enhance career prospects in this field.

How does an ombudsman typically collaborate with other departments to resolve complaints effectively?

An Ombudsman often works closely with various departments such as human resources, legal, and management to conduct impartial investigations and facilitate fair resolutions. This collaboration may involve gathering documentation, interviewing staff, and clarifying policies to ensure all perspectives are considered. Strong communication skills and a commitment to confidentiality are essential, as the Ombudsman serves as a neutral intermediary who helps bridge gaps and promote a positive organizational culture.

What does an ombudsman actually do?

An ombudsman is a neutral official who investigates and resolves complaints from individuals about organizations or institutions. They facilitate communication, recommend solutions, and ensure fair treatment, often working independently from the organization’s management. The role typically requires strong communication skills and knowledge of relevant policies or regulations.
More about Ombudsman jobs
What are the most commonly searched types of Ombudsman jobs in Oregon? The most popular types of Ombudsman jobs in Oregon are:
What are popular job titles related to Ombudsman jobs in Oregon? For Ombudsman jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Ombudsman jobs in Oregon look for? The top searched job categories for Ombudsman jobs in Oregon are:
What cities in Oregon are hiring for Ombudsman jobs? Cities in Oregon with the most Ombudsman job openings:
What are popular job titles related to Ombudsman jobs in OR? For Ombudsman jobs in OR, the most frequently searched job titles are:
Ombudsman jobs near you
Infographic showing various Ombudsman job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $80,598 per year, or $38.7 per hour.

SALEM: Advocates for Seniors Needed!

Office of the Long-Term Care Ombudsman

Salem, OR • On-site

Other

Posted 7 days ago

Job description

Every day, residents in nursing homes and assisted living facilities encounter challenges they can’t face alone. Call lights go unanswered, meals arrive cold, or medications are given incorrectly. Some residents feel forgotten. Some have no one to speak up when things go wrong. That’s where you come in.

As a volunteer with the Long-Term Care Ombudsman Program, you’ll visit residents, listen to their concerns, resolve complaints, and advocate for their rights. You don’t need a special degree - just a compassionate heart, a listening ear, and a desire to make a difference.

A few hours of your time each week can mean the world to someone who feels invisible. You can help ensure they receive the right care, have the lifestyle they want, and are treated with dignity.

Stand up. Speak out. Make their voices heard.

Call the office at 971-600-6149 for more information or apply online by clicking this link: https://form.jotform.com/201555656015048

Apply