As a volunteer with the Long-Term Care Ombudsman Program, you'll visit residents, listen to their concerns, resolve complaints, and advocate for their rights. You don't need a special degree - just a ...
As a volunteer with the Long-Term Care Ombudsman Program, you'll visit residents, listen to their concerns, resolve complaints, and advocate for their rights. You don't need a special degree - just a ...
As a volunteer with the Long-Term Care Ombudsman Program, you'll visit residents, listen to their concerns, resolve complaints, and advocate for their rights. You don't need a special degree - just a ...
As a volunteer with the Long-Term Care Ombudsman Program, you'll visit residents, listen to their concerns, resolve complaints, and advocate for their rights. You don't need a special degree - just a ...
Medical Records LPN
$27.75 - $37.75/hr
Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting. Records Storage & Confidentiality * Maintain secure filing, storage, and retrieval ...
Quick apply
Medical Records LPN
$27.75 - $37.75/hr
Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting. Records Storage & Confidentiality * Maintain secure filing, storage, and retrieval ...
Medical Records LPN
Portland, OR · On-site
$27.75 - $37.75/hr
Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting. Records Storage & Confidentiality * Maintain secure filing, storage, and retrieval ...
Medical Records LPN
Portland, OR · On-site
$27.75 - $37.75/hr
Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting. Records Storage & Confidentiality * Maintain secure filing, storage, and retrieval ...
Safety Compliance Officer (Occupational Safety Specialist 2)
Medford, OR · Hybrid
$5.4K - $8.3K/mo
The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses. This position is with the Oregon Occupational Safety and Health ...
Safety Compliance Officer (Occupational Safety Specialist 2)
Medford, OR · Hybrid
$5.4K - $8.3K/mo
The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses. This position is with the Oregon Occupational Safety and Health ...
Program Manager - 24 Hour Residential
Eugene, OR · On-site
$56K - $59K/yr
Ensure the homes and services on your caseload are always prepared and ready for any type of compliance review (e.g., licensing, OSHA) or other visits (e.g., family, case management entity, Ombudsman)
Program Manager - 24 Hour Residential
Eugene, OR · On-site
$56K - $59K/yr
Ensure the homes and services on your caseload are always prepared and ready for any type of compliance review (e.g., licensing, OSHA) or other visits (e.g., family, case management entity, Ombudsman)
Program Manager - 24 Hour Residential
Eugene, OR · On-site
$56K - $59K/yr
Ensure the homes and services on your caseload are always prepared and ready for any type of compliance review (e.g., licensing, OSHA) or other visits (e.g., family, case management entity, Ombudsman)
Quick apply
Program Manager - 24 Hour Residential
Eugene, OR · On-site
$56K - $59K/yr
Ensure the homes and services on your caseload are always prepared and ready for any type of compliance review (e.g., licensing, OSHA) or other visits (e.g., family, case management entity, Ombudsman)
Plans Examiner Residential
Pendleton, OR · On-site
$72 - $110/hr
The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses. This position is with the Building Codes Division (BCD). BCD ...
Plans Examiner Residential
Pendleton, OR · On-site
$72 - $110/hr
The department has consumer protection and education programs, offices, and ombuds to help consumers, injured workers, and businesses. This position is with the Building Codes Division (BCD). BCD ...
Program Manager - 24 Hour Residential
$56K - $59K/yr
Ensure the homes and services on your caseload are always prepared and ready for any type of compliance review (e.g., licensing, OSHA) or other visits (e.g., family, case management entity, Ombudsman)
Program Manager - 24 Hour Residential
$56K - $59K/yr
Ensure the homes and services on your caseload are always prepared and ready for any type of compliance review (e.g., licensing, OSHA) or other visits (e.g., family, case management entity, Ombudsman)
Ombudsman information
See Oregon salary details
$39.6K - $48.1K
4% of jobs
$55.4K is the 25th percentile. Wages below this are outliers.
$48.1K - $56.6K
24% of jobs
$56.6K - $65K
14% of jobs
The median wage is $67.8K / yr.
$65K - $73.5K
24% of jobs
$73.5K - $81.9K
4% of jobs
$81.9K - $90.4K
0% of jobs
$90.4K - $98.9K
2% of jobs
$105.2K is the 75th percentile. Wages above this are outliers.
$98.9K - $107.3K
3% of jobs
$107.3K - $115.8K
12% of jobs
$115.8K - $124.2K
3% of jobs
$124.2K - $132.7K
9% of jobs
$39.6K
$80.6K
$132.7K
How much do ombudsman jobs pay per year?
As of Sep 5, 2026, the average yearly pay for ombudsman in Oregon is $80,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $108,400.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an ombudsman, and why are they important?
To thrive as an Ombudsman, you need expertise in conflict resolution, investigative techniques, and a background in law, public administration, or a related field. Familiarity with case management systems, legal research databases, and relevant certifications such as Certified Organizational Ombudsman Practitioner (CO-OP) are valuable. Exceptional communication, impartiality, and active listening are crucial soft skills for building trust and resolving disputes fairly. These competencies are vital for ensuring transparency, protecting stakeholder rights, and promoting just outcomes in organizational or governmental settings.
How does an ombudsman typically collaborate with other departments to resolve complaints effectively?
An Ombudsman often works closely with various departments such as human resources, legal, and management to conduct impartial investigations and facilitate fair resolutions. This collaboration may involve gathering documentation, interviewing staff, and clarifying policies to ensure all perspectives are considered. Strong communication skills and a commitment to confidentiality are essential, as the Ombudsman serves as a neutral intermediary who helps bridge gaps and promote a positive organizational culture.
What is the difference between Ombudsman vs Customer Service Representative?
| Aspect | Ombudsman | Customer Service Representative |
|---|---|---|
| Required Credentials | Varies; often relevant experience or certifications in dispute resolution or public administration | High school diploma or equivalent; customer service training |
| Work Environment | Public agencies, organizations handling complaints, or regulatory bodies | Call centers, retail, or corporate offices |
| Employer & Industry | Government agencies, non-profits, large corporations | Retail, telecommunications, finance, and service industries |
While both roles involve addressing concerns, an Ombudsman typically handles complex disputes within organizations or agencies, often requiring specialized knowledge and experience. Customer Service Representatives focus on assisting customers with inquiries and issues, usually in a more transactional setting. Understanding these differences helps clarify career paths and expectations in the customer relations and dispute resolution fields.
Is being an ombudsman a good job?
Being an ombudsman is a professional role focused on resolving complaints and improving organizational practices, often requiring strong communication and problem-solving skills. The job can offer job stability and opportunities for advancement, especially in government, healthcare, or corporate settings, but workload and emotional demands vary by organization. It is generally considered a meaningful career for those interested in advocacy and conflict resolution.
What degree do you need to become an ombudsman?
To become an ombudsman, a bachelor's degree in fields such as law, public administration, social work, or a related area is typically required. Some positions may prefer or require a master's degree or relevant professional experience, along with strong communication and conflict resolution skills.
What does an ombudsman actually do?
An ombudsman is a neutral official who investigates and resolves complaints from individuals about organizations or institutions. They facilitate communication, recommend solutions, and ensure fair treatment, often working independently from the organization’s management. The role requires strong communication skills and knowledge of relevant policies or laws.
More about Ombudsman jobs
What are the most commonly searched types of Ombudsman jobs in Oregon?
The most popular types of Ombudsman jobs in Oregon are:
What job categories do people searching Ombudsman jobs in Oregon look for?
The top searched job categories for Ombudsman jobs in Oregon are:
What cities in Oregon are hiring for Ombudsman jobs?
Cities in Oregon with the most Ombudsman job openings:
What are popular job titles related to Ombudsman jobs in OR?
For Ombudsman jobs in OR, the most frequently searched job titles are:
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Re-posted 2 days ago
Job description
Every day, residents in nursing homes and assisted living facilities encounter challenges they can’t face alone. Call lights go unanswered, meals arrive cold, or medications are given incorrectly. Some residents feel forgotten. Some have no one to speak up when things go wrong. That’s where you come in.
As a volunteer with the Long-Term Care Ombudsman Program, you’ll visit residents, listen to their concerns, resolve complaints, and advocate for their rights. You don’t need a special degree - just a compassionate heart, a listening ear, and a desire to make a difference.
A few hours of your time each week can mean the world to someone who feels invisible. You can help ensure they receive the right care, have the lifestyle they want, and are treated with dignity.
Stand up. Speak out. Make their voices heard.
Call the office at 971-600-6149 for more information or apply online by clicking this link: https://form.jotform.com/201555656015048