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Ombudsman Jobs in Portland, OR (NOW HIRING)

Medical Records LPN

Portland, OR

$27.75 - $37.75/hr

Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting. Records Storage & Confidentiality * Maintain secure filing, storage, and retrieval ...

Medical Records LPN

Portland, OR · On-site

$27.75 - $37.75/hr

Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting. Records Storage & Confidentiality * Maintain secure filing, storage, and retrieval ...

Ombudsman information

See Portland, OR salary details

$39.8K

$80.8K

$133.1K

How much do ombudsman jobs pay per year?

As of Sep 5, 2026, the average yearly pay for ombudsman in Portland, OR is $80,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $108,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ombudsman, and why are they important?

To thrive as an Ombudsman, you need expertise in conflict resolution, investigative techniques, and a background in law, public administration, or a related field. Familiarity with case management systems, legal research databases, and relevant certifications such as Certified Organizational Ombudsman Practitioner (CO-OP) are valuable. Exceptional communication, impartiality, and active listening are crucial soft skills for building trust and resolving disputes fairly. These competencies are vital for ensuring transparency, protecting stakeholder rights, and promoting just outcomes in organizational or governmental settings.

How does an ombudsman typically collaborate with other departments to resolve complaints effectively?

An Ombudsman often works closely with various departments such as human resources, legal, and management to conduct impartial investigations and facilitate fair resolutions. This collaboration may involve gathering documentation, interviewing staff, and clarifying policies to ensure all perspectives are considered. Strong communication skills and a commitment to confidentiality are essential, as the Ombudsman serves as a neutral intermediary who helps bridge gaps and promote a positive organizational culture.

What is the difference between Ombudsman vs Customer Service Representative?

AspectOmbudsmanCustomer Service Representative
Required CredentialsVaries; often relevant experience or certifications in dispute resolution or public administrationHigh school diploma or equivalent; customer service training
Work EnvironmentPublic agencies, organizations handling complaints, or regulatory bodiesCall centers, retail, or corporate offices
Employer & IndustryGovernment agencies, non-profits, large corporationsRetail, telecommunications, finance, and service industries

While both roles involve addressing concerns, an Ombudsman typically handles complex disputes within organizations or agencies, often requiring specialized knowledge and experience. Customer Service Representatives focus on assisting customers with inquiries and issues, usually in a more transactional setting. Understanding these differences helps clarify career paths and expectations in the customer relations and dispute resolution fields.

Is being an ombudsman a good job?

Being an ombudsman is a professional role focused on resolving complaints and improving organizational practices, often requiring strong communication and problem-solving skills. The job can offer job stability and opportunities for advancement, especially in government, healthcare, or corporate settings, but workload and emotional demands vary by organization. It is generally considered a meaningful career for those interested in advocacy and conflict resolution.

What degree do you need to become an ombudsman?

To become an ombudsman, a bachelor's degree in fields such as law, public administration, social work, or a related area is typically required. Some positions may prefer or require a master's degree or relevant professional experience, along with strong communication and conflict resolution skills.

What does an ombudsman actually do?

An ombudsman is a neutral official who investigates and resolves complaints from individuals about organizations or institutions. They facilitate communication, recommend solutions, and ensure fair treatment, often working independently from the organization’s management. The role requires strong communication skills and knowledge of relevant policies or laws.

What are popular job titles related to Ombudsman jobs in Portland, OR?

For Ombudsman jobs in Portland, OR, the most frequently searched job titles are:

What cities near Portland, OR are hiring for Ombudsman jobs?

Cities near Portland, OR with the most Ombudsman job openings:

Infographic showing various Ombudsman job openings in Portland, OR as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $80,844 per year, or $38.9 per hour.

Medical Records LPN

Cedar Sinai Park

Portland, OR

$27.75 - $37.75/hr

Full-time

Re-posted 7 days ago


Job description

Join Our Team: Medical Records LPN

Cedar Sinai Park-Robison Jewish Health Center / Portland, OR

Job Summary

Cedar Sinai Park- Robison Jewish Health Center, is seeking a skilled and experienced LPN to work as Medical Records LPN here in Portland, OR. As an Medical Records LPN, you will be responsible for maintaining confidential, accurate medical records for our residents and responding timely to any requests for those records. If you are a motivated and detail-oriented professional with a passion for healthcare, we encourage you to apply.

Responsibilities:

Clinical Records Management

  • Maintain complete, accurate, current, and compliant clinical records for all residents.

  • Ensure all documentation is properly dated, signed, legible, and securely stored (or scanned).

  • Manage admission, transfer, discharge, and death records, including required logs and reports.

  • Maintain the master patient census and resident master index.

Auditing & Compliance

  • Conduct routine and scheduled audits of clinical records, physician orders, MAR/TAR, charting, and assessments.

  • Monitor compliance with admission, quarterly, annual, discharge, and physician documentation requirements.

  • Track and follow up on required physician visits, history and physical examinations, and signed orders.

  • Communicate audit findings, deficiencies, and follow-up needs with the Interdisciplinary Team (IDT).

Admissions, Discharges & Transitions

  • Review and verify clinical records for all admissions and readmissions within required timeframes.

  • Support admission, discharge, and transfer documentation and workflows.

  • Assist with new admission and readmission orders and coordinate communication with the Interdisciplinary Team.

Information Requests & Reporting

  • Process Release of Information requests in compliance with privacy regulations.

  • Extract and provide documentation for audits, insurance carriers, Medicare, Medicaid, VA, and regulatory agencies.

  • Complete required monthly and regulatory reporting, including death reports and Ombudsman discharge reporting.

Records Storage & Confidentiality

  • Maintain secure filing, storage, and retrieval systems for active and inactive records.

  • Track off-site stored records and ensure proper retention and accessibility.

  • Maintain confidentiality of resident records in accordance with HIPAA and Oregon Medical Records Association guidelines.

Interdisciplinary & Operational Support

  • Collaborate with nursing staff, providers, and leadership to ensure documentation accuracy and timeliness.

  • Participate in care conferences, resident engagement rounds, and Manager of the Day duties as assigned.

  • Order and maintain clinical record forms and related supplies.

Requirements:

  • High School diploma or equivalent with further education or equivalent in medical records forms and systems.

  • Licensed Practical Nurse (LPN), who is licensed in the State of Oregon and is in good standing with the Oregon State Board of Nursing.

  • Minimum of 2 years of experience in nursing, healthcare administration, medical records management, or a related field

  • Ability to work in a fast-paced environment with multiple priorities and deadlines

  • Strong leadership and communication skills

  • Knowledge of HIPAA and regulatory requirements

  • Well-versed in medical terminology, including ICD-10CM coding and indexing.  

  • Experience with EMRs and electronic medical record systems RHIT preferred

Why Join Us:

At Cedar Sinai Park, we are dedicated to providing compassionate and person-first care to our residents. Our organization is built on a foundation of Jewish values, and we prioritize cultural background, faith, and autonomy in our care. As part of our team, you will have the opportunity to make a meaningful impact in the lives of our residents and contribute to an organization that is truly making a difference.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity to join our team.