Ombudsman Jobs in Minnesota (NOW HIRING)

Student Ombuds Services (SOS) at the University of Minnesota Twin Cities seeks a motivated team member to assist with creating and implementing educational initiatives. This part-time role is responsible for developing, delivering, and assessing educational experiences related to conflict competency to audiences including students, staff, and faculty at the University. 
Situated within an ombuds office, this role supports educational efforts toward preventing and/or competently engaging conflict within an academic context. The person in this role will not serve as an ombudsperson, however they will gain deep insight into the unique work of an organizational ombuds office. They will deliver workshops and training both virtually and in person, and assist with the development of new educational materials in close collaboration with their supervisor and the Director of SOS. 
The Educational Initiatives Coordinator is a hybrid position with a combination of in-person and remote work, and with flexibility regarding scheduling. A weekly schedule will be determined in consultation with the supervisor of this role. The Educational Initiatives Coordinator will be expected to attend in-person staff meetings weekly on Wednesdays.

Duties and Responsibilities

• Create and deliver trainings, workshops, website content, and other educational materials relating to conflict competency
• Assess existing and newly created educational offerings and materials for effectiveness, engagement, and relevance
• Research conflict competency concepts and skills to incorporate into educational content
• Survey conflict competency educational offerings at other institutions or organizations to identify areas of possible expansion
• Collaborate with supervisor to identify additional relevant professional development opportunities
• Assist SOS staff with additional projects and responsibilities as assigned

Required Qualifications

• Bachelor's degree or a combination of education and experience to equal 4 years experience 
• Education and/or experience in creating and delivering educational programming, such as training, workshops, and digital resources
• Experience working with people in a professional and courteous manner
• Demonstrated competence and experience in communicating across difference and engaging effectively and respectfully with individuals from diverse identities and backgrounds  
• Ability to handle highly confidential information and maintain confidential materials with discretion
• Experience using MS Office (Word, Powerpoint) and Google Suite (calendar, sheets, drive, slides)
• Experience managing multiple responsibilities simultaneously, with demonstrated ability to prioritize workload and capacity to be detail-oriented
• Excellent verbal and written communication skills/abilities to communicate effectively with different constituency groups at the University

Preferred Qualifications 

• Experience working in higher education and/or working with young adults
• Experience developing and delivering engaging learning opportunities on virtual platforms and in-person settings
• Content area expertise in conflict resolution

Pay Range: $20.00 - $22.50 per hour; depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications.  Learn more about retirement plans.

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Please include the following required application materials:

• Resume
• Cover letter

Applications received by August 2, 2026 will be given priority; position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.