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Ombudsman Services Jobs (NOW HIRING)

Mayvin, Inc

Office Coordinator

Arlington, VA

$20.50 - $27.50/hr

Help coordinate outreach activities, training sessions, briefings, and other educational efforts that promote awareness of Ombuds services * Research and analyze policies, procedures, programs, and ...

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The Pennsylvania State University

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to ... The Ombuds Office will develop and implement a structured process for selecting ombuds ...

Inglis

Social Services Coordinator

Philadelphia, PA · On-site

$55K - $72K/yr

Inform residents of Ombudsman services when needed. * Schedules and facilitate family meetings as needed. * Informs residents and families of services to assist with completion of Advanced Directives ...

Mayvin

Office Coordinator

Arlington, VA · On-site

$70K - $90K/yr

Help coordinate outreach activities, training sessions, briefings, and other educational efforts that promote awareness of Ombuds services * Research and analyze policies, procedures, programs, and ...

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Ombudsman Services information

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$37.5K

$76.2K

$125.5K

How much do ombudsman services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for ombudsman services in the United States is $76,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $102,500.00 per year, depending on experience, location, and employer.

What are ombudsman services?

Ombudsman Services are independent organizations that help resolve complaints and disputes between consumers and businesses or public services. They provide a free, impartial, and confidential service, ensuring fair treatment for all parties involved. Ombudsman Services investigate complaints, make recommendations, and can require organizations to take action if they find in favor of the consumer. Their goal is to offer a straightforward way for people to have their issues reviewed without going to court.

What are the key skills and qualifications needed to thrive in ombudsman services, and why are they important?

To thrive in Ombudsman Services, a strong background in conflict resolution, investigative skills, and knowledge of relevant laws or regulations is essential, often supported by a degree in law, public administration, or a related field. Familiarity with case management systems, complaint tracking software, and data analysis tools is typically required. Exceptional interpersonal skills, impartiality, and effective communication help professionals build trust and navigate sensitive disputes. These skills ensure fair, transparent, and efficient resolution of complaints, maintaining public trust and organizational accountability.

What are some common challenges faced by professionals working in ombudsman services, and how are they typically addressed?

Professionals in Ombudsman Services often encounter challenges such as managing complex complaints, handling sensitive issues with impartiality, and maintaining confidentiality. Balancing the needs of the complainant with the organization's policies requires strong communication and conflict resolution skills. These challenges are typically addressed through ongoing training in mediation, a supportive team environment, and clear protocols for case management. Collaboration with colleagues and regular supervision meetings also help ensure consistency and emotional support.

What is the difference between Ombudsman Services vs Customer Service Representative?

AspectOmbudsman ServicesCustomer Service Representative
Required credentialsVaries; often relevant experience or certifications in dispute resolutionHigh school diploma or equivalent; customer service training
Work environmentDispute resolution settings, often in regulated industriesCall centers, retail, or office environments
Employer and industry usageRegulated sectors like finance, utilities, telecomsBroadly across retail, hospitality, and service industries
Common search and comparison intentUnderstanding roles in dispute resolution and consumer protectionCustomer support and service roles

Ombudsman Services focus on resolving disputes between consumers and organizations, often requiring specialized knowledge in dispute resolution. Customer Service Representatives handle customer inquiries and support, typically with less emphasis on formal dispute resolution. While both roles involve assisting consumers, Ombudsman Services are more specialized in mediating conflicts within regulated industries.

Is being an ombudsman services a good job?

Ombudsman services involve investigating complaints and resolving disputes between consumers and organizations, often requiring strong communication and problem-solving skills. The job can offer stable employment with opportunities for advancement, but workload and stress levels vary depending on the sector. It is generally considered a meaningful role for those interested in advocacy and conflict resolution.

What are the qualifications to be an ombudsman services?

To work as an ombudsman, candidates typically need a bachelor's degree in a relevant field such as law, public administration, or social sciences. Strong communication, conflict resolution skills, and experience in dispute resolution or customer service are also important qualifications for the role.

What degree do you need to become an ombudsman services?

To become an ombudsman, a bachelor's degree in fields such as law, public administration, or social sciences is typically required. Relevant experience, strong communication skills, and knowledge of the industry or sector are also important for the role.

What is the job of an ombudsman services?

An ombudsman services professional investigates and resolves complaints from individuals or organizations, often acting as an impartial intermediary between parties. They assess issues, facilitate communication, and recommend solutions to ensure fair treatment, typically working in government, corporate, or regulatory environments. Strong communication, problem-solving skills, and knowledge of relevant policies are essential for this role.
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What cities are hiring for Ombudsman Services jobs?

Cities with the most Ombudsman Services job openings:

What states have the most Ombudsman Services jobs?

States with the most job openings for Ombudsman Services jobs include:

What job categories do people searching Ombudsman Services jobs look for?

The top searched job categories for Ombudsman Services jobs are:

Ombudsman Services jobs near you
Infographic showing various Ombudsman Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,231 per year, or $36.6 per hour.

Long Term Care (LTC) Ombudsman

Davis County Government

Clearfield, UT • On-site

$27.11 - $34.46/hr

Full-time, Part-time

Posted 11 days ago

Job description

Do you enjoy working with older adults in an environment where patience, empathy, and a genuine desire to help and contribute positively is a top priority?If this sounds like you keep reading!Davis County Senior Services is currently hiring for a part-time LTC Ombudsman in Clearfield, Utah. Senior Service's mission is to enrich the lives of older adults and caregivers through advocacy, engagement, connection to resources, and person-centered services for aging in place. The LTC Ombudsman acts as an advocate for residents' rights, quality of care/life for individuals in long-term care (LTC) facilities such as skilled nursing or assisted living in accordance with Federal, State, and local laws. SchedulePart-Time (29 hours/week)Hours: Monday - Friday, approximately 5.5 to 6 hours per day Salary $27.11- $34.46/hr. Salary based on qualifications and experience.RequirementsGraduation from an accredited college or university with a Bachelor's Degree in gerontology, social work, nursing, health education or closely related field plus the equivalent of (1) year of full-time experience in aging services or other human services environment, or an acceptable combination of education and experience. Must obtain a State Ombudsman Certification within three (3) months of hire Preference for employment experience working with older adults or older adult programs or services ie. Medicaid/Medicare benefits, hospice work, caregiving, etc. Preference for employment experience with advocating for another person or another person's rights.Note: The LTC Ombudsman shall have no conflict of interest which would interfere with performing the function of this position including, but not limited to: Involvement in the licensing or certification of a LTC facility Facility ownership or investment interest, represented by equity, debt, or other financial relationship in a LTC facility Current and/or in the prior 12 months employment by, or participation in, the management of an LTC facility Receiving, or having the right to receive, directly or indirectly, remuneration in cash or in kind under a compensation arrangement with an owner or operator of an LTC facility.Day to Day DutiesRoutinely visits long-term care (LTC) facilities to ensure that all residents are treated with dignity and respect, and patients' rights under Federal and Utah state laws are not being violated. Provides training and technical assistance to all LTC facility staff and members of the community as requested. Works with facility staff, resident and family councils, family members, and administration to protect the rights, freedom from abuse, and prevent neglect and exploitation of residents. Receives and screens complaints and inquiries regarding LTC facilities throughout Davis County. Maintains detailed confidential records of complaints and submits reports within required timeframes. Composes, maintains and monitors correspondence and files, case records and other investigative reports and forms. Recruits and supervises volunteer ombudsmen. Manages the certification and training of all program staff in order to remain current and provide quality services.. Fill out our mobile-friendly online application. We hope to meet you soon!Click here for the full Job Description
Job Posted by ApplicantPro