Manage office workflow and administrative processes Client Care & Satisfaction * Ensure exceptional ... Track operational KPIs including client satisfaction, caregiver retention, fill rate, open shifts ...
Manage office workflow and administrative processes Client Care & Satisfaction * Ensure exceptional ... Track operational KPIs including client satisfaction, caregiver retention, fill rate, open shifts ...
Senior Operations Manager
Franklin, WI · On-site
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Quick apply
Senior Operations Manager
Franklin, WI · On-site
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Senior Operations Manager
Franklin, WI · On-site
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Senior Operations Manager
Franklin, WI · On-site
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Senior Operations Manager
Franklin, WI · On-site
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Quick apply
Senior Operations Manager
Franklin, WI · On-site
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Office Services Coordinator
Milwaukee, WI · On-site
Duties/Responsibilities Office Operations & Administrative Support * * Help maintain an organized ... Manage employee sick-line communications and distribute attendance updates to management as needed.
Quick apply
Office Services Coordinator
Milwaukee, WI · On-site
Duties/Responsibilities Office Operations & Administrative Support * * Help maintain an organized ... Manage employee sick-line communications and distribute attendance updates to management as needed.
Senior Operations Manager
Franklin, WI · On-site
$110 - $150/hr
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Senior Operations Manager
Franklin, WI · On-site
$110 - $150/hr
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Proficiency with Microsoft Office and ERP/business management systems. Qualifications/Requirements * Bachelor's degree in Business, Engineering, Supply Chain, Operations Management, or a related ...
Office Services Coordinator
Glendale, WI · On-site
$19/hr
Duties/Responsibilities Office Operations & Administrative Support * * Help maintain an organized ... Manage employee sick-line communications and distribute attendance updates to management as needed.
Office Services Coordinator
Glendale, WI · On-site
$19/hr
Duties/Responsibilities Office Operations & Administrative Support * * Help maintain an organized ... Manage employee sick-line communications and distribute attendance updates to management as needed.
Office Services Coordinator
Glendale, WI · On-site
$19/hr
Duties/Responsibilities Office Operations & Administrative Support * * Help maintain an organized ... Manage employee sick-line communications and distribute attendance updates to management as needed.
Office Services Coordinator
Glendale, WI · On-site
$19/hr
Duties/Responsibilities Office Operations & Administrative Support * * Help maintain an organized ... Manage employee sick-line communications and distribute attendance updates to management as needed.
Office Services Coordinator
Glendale, WI · On-site
$19/hr
Duties/Responsibilities Office Operations & Administrative Support * * Help maintain an organized ... Manage employee sick-line communications and distribute attendance updates to management as needed.
Quick apply
Office Services Coordinator
Glendale, WI · On-site
$19/hr
Duties/Responsibilities Office Operations & Administrative Support * * Help maintain an organized ... Manage employee sick-line communications and distribute attendance updates to management as needed.
Restaurant Operations Manager
Milwaukee, WI · On-site
$54K - $67K/yr
As a Restaurant Operations Manager, you will lead by identifying and managing work to Food and ... Office skills must include the ability to use standard office equipment and intermediate knowledge ...
Restaurant Operations Manager
Milwaukee, WI · On-site
$54K - $67K/yr
As a Restaurant Operations Manager, you will lead by identifying and managing work to Food and ... Office skills must include the ability to use standard office equipment and intermediate knowledge ...
Office Manager
Kenosha, WI · On-site
The Office Manager supports the day-to-day operations of The Salvation Army of Kenosha. The duties of this administrative position include fiscal management, property upkeep, and coordinating ...
Office Manager
Kenosha, WI · On-site
The Office Manager supports the day-to-day operations of The Salvation Army of Kenosha. The duties of this administrative position include fiscal management, property upkeep, and coordinating ...
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
Customer Operations Manager The Customer Operations Manager focuses on the front-of-the-house ... Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external ...
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
Customer Operations Manager The Customer Operations Manager focuses on the front-of-the-house ... Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external ...
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external ...
Quick apply
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external ...
Truckload Operations Manager
$80K - $95K/yr
Truckload Operations Manager Location: Caledonia, WI (Onsite) Territory: Eastern Wisconsin ... Proficiency with Microsoft Excel and Microsoft Office * Ability to work onsite in Caledonia ...
Quick apply
Truckload Operations Manager
$80K - $95K/yr
Truckload Operations Manager Location: Caledonia, WI (Onsite) Territory: Eastern Wisconsin ... Proficiency with Microsoft Excel and Microsoft Office * Ability to work onsite in Caledonia ...
Operations Coordinator
Burlington, WI · On-site
$20 - $25/hr
Vision insurance Operations Coordinator Perks: * Online Mobile Courses * Flexible Scheduling * Paid ... This role will grow into full office management responsibilities over time. Key Responsibilities ...
Quick apply
Operations Coordinator
Burlington, WI · On-site
$20 - $25/hr
Vision insurance Operations Coordinator Perks: * Online Mobile Courses * Flexible Scheduling * Paid ... This role will grow into full office management responsibilities over time. Key Responsibilities ...
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external ...
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external ...
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external ...
Customer Operations Manager
Milwaukee, WI · On-site
$50K/yr
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... Moderate proficiency in Microsoft Office Suite * Ability to collaborate with internal and external ...
Chiropractic Office Manager
Oak Creek, WI · On-site
$40K - $55K/yr
YOUR ROLEAs our Chiropractic Office Manager, your day begins by organizing office operations and procedures, from handling correspondence to designing efficient systems. In this administrative ...
Quick apply
Chiropractic Office Manager
Oak Creek, WI · On-site
$40K - $55K/yr
YOUR ROLEAs our Chiropractic Office Manager, your day begins by organizing office operations and procedures, from handling correspondence to designing efficient systems. In this administrative ...
Customer Operations Manager
Kenosha, WI · Hybrid
$95K - $105K/yr
Monitor and improve key operational and customer support metrics, including response times, order ... Proficiencywith ERP systems, CRM platforms, and Microsoft Office Suite. * Experience with Lean, Six ...
Customer Operations Manager
Kenosha, WI · Hybrid
$95K - $105K/yr
Monitor and improve key operational and customer support metrics, including response times, order ... Proficiencywith ERP systems, CRM platforms, and Microsoft Office Suite. * Experience with Lean, Six ...
Office Operations Manager information
See Racine, WI salary details
$23.9K - $28.3K
2% of jobs
$28.3K - $32.8K
6% of jobs
$32.8K - $37.2K
15% of jobs
$37.7K is the 25th percentile. Wages below this are outliers.
$37.2K - $41.6K
16% of jobs
The median wage is $45K / yr.
$41.6K - $46.1K
15% of jobs
$46.1K - $50.5K
14% of jobs
$53.2K is the 75th percentile. Wages above this are outliers.
$50.5K - $54.9K
13% of jobs
$54.9K - $59.4K
8% of jobs
$59.4K - $63.8K
6% of jobs
$63.8K - $68.2K
3% of jobs
$68.2K - $72.7K
2% of jobs
$23.9K
$48.3K
$72.7K
How much do office operations manager jobs pay per year?
How much should an office operations manager be paid?
What are some common challenges faced by an office operations manager, and how can they be effectively addressed?
What is an office operations manager?
What is the difference between Office Operations Manager vs Office Administrator?
| Aspect | Office Operations Manager | Office Administrator |
|---|---|---|
| Responsibilities | Oversees overall office functions, manages staff, implements policies, and improves processes | Handles daily administrative tasks, manages correspondence, schedules, and office supplies |
| Required Skills | Leadership, strategic planning, problem-solving, communication | Organizational skills, attention to detail, communication, multitasking |
| Work Environment | Management level, often supervises teams, interacts with senior staff | Administrative support, clerical tasks, front-line office work |
| Common Certifications | Business administration, management certifications often preferred | Administrative assistant certifications, office management courses |
The Office Operations Manager focuses on strategic oversight and improving office efficiency, often supervising staff and implementing policies. In contrast, the Office Administrator handles day-to-day administrative tasks, supporting office functions at a more operational level. Both roles require strong organizational skills, but the Operations Manager typically has a broader scope and leadership responsibilities.
What are the key skills and qualifications needed to thrive as an office operations manager, and why are they important?
Is an office operations manager a high paying job?

Full-time
Posted 26 days ago
HomeWell Care Services rating
5.8
Based on 19 frontline employees who took The Breakroom Quiz
Job description
Location: Brookfield, Wisconsin
Company: Homewell Care Services Brookfield
Job Summary:
As a Homecare Operations Manager with Homewell Care Services Brookfield, you will be responsible for coordinating, implementing, and supervising the delivery of services to agency clients in alignment with our mission and standards of care. This role is accountable for adherence to regulatory and agency requirements for service provision and ensures compliance with and maintenance of client records.
Key Responsibilities:
Operations Management
- Oversee daily operations to ensure high-quality home care services
- Monitor agency performance, identify operational improvements, and implement best practices
- Ensure compliance with state regulations, agency policies, and accreditation standards
- Develop and maintain standard operating procedures
- Manage office workflow and administrative processes
Client Care & Satisfaction
- Ensure exceptional customer service for clients and families
- Resolve client concerns promptly and professionally
- Conduct client satisfaction calls and quality assurance visits
- Collaborate with Care Managers to ensure individualized care plans are followed
- Monitor client retention and service quality
Staffing & Caregiver Management
- Supervise scheduling team to ensure all shifts are covered
- Monitor staffing levels and caregiver utilization
- Assist with recruitment, interviewing, hiring, onboarding, and orientation
- Coach, mentor, and support office staff and caregivers
- Conduct performance evaluations and corrective action when necessary
- Promote caregiver engagement and retention initiatives
Scheduling & Workforce Management
- Ensure schedules are completed at least 4 weeks in advance whenever possible
- Minimize overtime while maintaining continuity of care
- Develop contingency staffing plans for call-offs and emergencies
- Monitor attendance and caregiver reliability
Compliance & Risk Management
- Ensure caregiver files remain compliant
- Monitor background checks, training, and certifications
- Investigate incidents, complaints, and employee concerns
- Ensure accurate documentation and reporting
Financial & Business Performance
- Monitor payroll and labor costs
- Review billing accuracy and assist with accounts receivable as needed
- Track operational KPIs including client satisfaction, caregiver retention, fill rate, open shifts, overtime, referral conversion, and client retention
Business Development Support
- Collaborate with the marketing team to ensure excellent referral partner experiences
- Maintain strong relationships with hospitals, hospices, assisted living communities, and community partners
- Support growth initiatives and community outreach events
Qualifications:
- Bachelor's degree preferred in Healthcare Administration, Business, Nursing, Human Services, or related field
- Minimum 3-5 years of management experience in home care, healthcare, senior services, or a related field
- Previous supervisory experience required
- Scheduling experience strongly preferred
- Experience managing multiple priorities in a fast-paced environment
Knowledge & Skills:
- Excellent leadership and coaching skills
- Strong organizational and time management abilities
- Exceptional customer service skills
- Excellent verbal and written communication
- Conflict resolution and problem-solving skills
- Ability to manage confidential information
- Strong computer skills (Microsoft Office, scheduling software, EMR/home care software)
- Ability to analyze reports and performance metrics
Physical Requirements:
- Ability to travel locally for client visits and community meetings
- Ability to sit, stand, and walk for extended periods
- Valid driver's license and reliable transportation
Performance Metrics (KPIs):
- Client satisfaction score
- Caregiver retention rate
- Client retention rate
- Shift fill rate
- Percentage of open shifts
- Scheduling completed 4 weeks in advance
- Overtime percentage
- Response time to client inquiries
- Referral conversion rate
- Employee turnover
- Compliance audit score
- Revenue and labor cost targets
If you are a motivated and organized professional with a passion for delivering exceptional home care services, we encourage you to apply for this exciting opportunity.
Apply Now!
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