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Number Portability Jobs (NOW HIRING)

QuestBlue Systems, Inc

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Local Number Portability & Technical Support Associate

Morrisville, NC · On-site

$24 - $27/hr

This position will primarily be responsible for managing Local Number Portability (LNP) and 10DLC brand campaign registrations , while also providing a basic level of technical support assistance.

New

TransUnion

Number Inventory Administrator

Reston, VA · On-site

Knowledge of telecommunications numbering resources, routing processes, inventory lifecycle management, Number Portability standards, IPES, VoIP technologies, SIP, unified communications environments ...

Transunion

Number Inventory Administrator

Reston, VA

Knowledge of telecommunications numbering resources, routing processes, inventory lifecycle management, Number Portability standards, IPES, VoIP technologies, SIP, unified communications environments ...

TransUnion

Number Inventory Administrator

Reston, VA · On-site

Knowledge of telecommunications numbering resources, routing processes, inventory lifecycle management, Number Portability standards, IPES, VoIP technologies, SIP, unified communications environments ...

Transunion

Number Inventory Administrator

Chicago, IL · On-site

Knowledge of telecommunications numbering resources, routing processes, inventory lifecycle management, Number Portability standards, IPES, VoIP technologies, SIP, unified communications environments ...

Transunion

Number Inventory Administrator

Reston, VA

Knowledge of telecommunications numbering resources, routing processes, inventory lifecycle management, Number Portability standards, IPES, VoIP technologies, SIP, unified communications environments ...

TransUnion

Number Inventory Administrator

Chicago, IL · On-site

Knowledge of telecommunications numbering resources, routing processes, inventory lifecycle management, Number Portability standards, IPES, VoIP technologies, SIP, unified communications environments ...

TransUnion

Customer Support Operations

Washington, DC · On-site

S. and Canada, including caller ID, trusted call solutions, and local number portability (LNP) platforms. Operating at the intersection of customer support and technical operations, the team ...

TransUnion

Customer Support Operations

Chicago, IL · On-site

S. and Canada, including caller ID, trusted call solutions, and local number portability (LNP) platforms. Operating at the intersection of customer support and technical operations, the team ...

TransUnion

Customer Support Operations

Washington, DC · On-site

$18.22 - $26.44/hr

S. and Canada, including caller ID, trusted call solutions, and local number portability (LNP) platforms. Operating at the intersection of customer support and technical operations, the team ...

Transunion

Customer Support Operations

Boca Raton, FL

$18.22 - $26.44/hr

S. and Canada, including caller ID, trusted call solutions, and local number portability (LNP) platforms. Operating at the intersection of customer support and technical operations, the team ...

TransUnion

Customer Support Operations

Manhattan, NY · On-site

S. and Canada, including caller ID, trusted call solutions, and local number portability (LNP) platforms. Operating at the intersection of customer support and technical operations, the team ...

TransUnion

Customer Support Operations

Chicago, IL · On-site

$18.22 - $26.44/hr

S. and Canada, including caller ID, trusted call solutions, and local number portability (LNP) platforms. Operating at the intersection of customer support and technical operations, the team ...

TransUnion

Customer Support Operations

Boca Raton, FL · On-site

$18.22 - $26.44/hr

S. and Canada, including caller ID, trusted call solutions, and local number portability (LNP) platforms. Operating at the intersection of customer support and technical operations, the team ...

TransUnion

Customer Support Operations

Boca Raton, FL · On-site

S. and Canada, including caller ID, trusted call solutions, and local number portability (LNP) platforms. Operating at the intersection of customer support and technical operations, the team ...

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All JobsNumber Portability Jobs

Number Portability information

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$12

$22

$43

How much do number portability jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for number portability in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.

What is number portability?

A Number Portability job involves managing the process of transferring phone numbers between service providers while ensuring minimal disruption for customers. Professionals in this role coordinate with carriers, resolve porting issues, and ensure compliance with regulations. They may also handle customer inquiries, troubleshoot technical problems, and maintain databases related to number transfers. Strong attention to detail and knowledge of telecom systems are essential for this role.

What are the key skills and qualifications needed to thrive in number portability?

To thrive in Number Portability, you need a solid understanding of telecommunications processes, strong attention to detail, and typically a background in IT, networking, or telecommunications operations. Familiarity with number management databases, porting portals, and relevant regulatory guidelines is essential, as is proficiency with customer management and ticketing systems. Effective communication, problem-solving abilities, and teamwork are key soft skills for success in this role. These skills ensure seamless and compliant number transfers, minimize service disruptions, and maintain a positive customer experience.

What are some of the common challenges faced in a number portability role?

One of the most common challenges in a Number Portability role is managing tight deadlines while ensuring transfer accuracy and regulatory compliance for both wireless and wireline numbers. You may also encounter complex cases that require coordination between multiple carriers and departments, which tests your technical and communication skills. Handling high volumes of simultaneous port requests or resolving discrepancies in customer information can also be demanding. However, overcoming these obstacles helps to ensure customer satisfaction and strengthens your expertise in telecom operations, which can lead to further career growth in the industry.

More about Number Portability jobs

What cities are hiring for Number Portability jobs?

Cities with the most Number Portability job openings:

What are the most commonly searched types of Number Portability jobs?

The most popular types of Number Portability jobs are:

What states have the most Number Portability jobs?

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What job categories do people searching Number Portability jobs look for?

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Number Portability jobs near you
Infographic showing various Number Portability job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $47,230 per year, or $22.7 per hour.

Local Number Portability Specialist

Conterra Ultra Broadband

Charlotte, NC • On-site

Full-time

Posted 8 days ago

Job description


Local Number Portability (LNP) Specialist

Location: Charlotte, NC


Department: Service Fulfillment / Voice Operations


Reports To: Service Fulfillment Voice Manager

Job Summary

The Local Number Portability (LNP) Specialist is responsible for managing the end-to-end porting of telephone numbers between telecommunications carriers. This role serves as the primary liaison between customers, internal operations teams, and external carriers to ensure timely, accurate, and compliant number porting activities. The LNP Specialist coordinates order processing, validates customer service records, resolves porting issues, and ensures adherence to FCC, NPAC, and carrier-specific requirements. This position plays a critical role in delivering exceptional customer experience while maintaining service continuity.

Essential Duties & Responsibilities

  • Process and manage inbound and outbound local number portability (LNP) requests.
  • Submit, track, and coordinate port orders with carriers and service providers.
  • Review of Customer Service Records (CSR) and Letters of Authorization (LOA) for accuracy.
  • Troubleshoot and resolve port rejects, jeopardies, and escalation issues.
  • Coordinate port dates and service activation timelines with internal teams and customers.
  • Maintain accurate records within provisioning and ticketing systems.
  • Communicate status updates to customers, project managers, and operations teams.
  • Work closely with Voice Engineering, Service Delivery, Customer Success, and Carrier Relations teams.
  • Monitor industry regulations and carrier requirements related to number portability.
  • Ensure compliance with FCC, NPAC, and industry guidelines.
  • Generate porting activity reports and metrics for management.
  • Assist in process improvement initiatives to improve porting intervals and accuracy.
  • Support special projects and migrations involving large-scale number transitions.
  • Manage voice service disconnect orders from initiation through completion, ensuring accuracy and timely execution.

Qualifications

Required

  • 2-5 years of telecommunications provisioning, LNP, or voice operations experience.
  • Understanding of local number portability processes and carrier relationships.
  • Experience reviewing CSRs, LOAs, and firm order commitments (FOCs).
  • Strong organizational and multitasking skills.
  • Excellent customer communication skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in Microsoft Office Suite.

Preferred

  • Experience with NPAC, Salesforce, or telecom provisioning systems.
  • Knowledge of SIP, Hosted Voice, VoIP, PRI, and POTS services.
  • Experience supporting enterprise customer migrations.
  • Familiarity with telecom regulatory requirements.

Education

  • High School Diploma or GED required.
  • Associate's or Bachelor's degree in Telecommunications, Business, Information Technology, or related field preferred.