Remote Number Portability Jobs (NOW HIRING)

Salary: $8,625.00 - $10,647.42 Monthly
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-02866
Department: Dept. of Social and Health Services
Division: HCLA
Opening Date: 06/11/2026
Closing Date: 6/25/2026 11:59 PM Pacific
Description
Make a meaningful impact in the lives of vulnerable Americans who need long-term care by embracing this exciting opportunity. The WA Cares Fund is a first-in-the-nation program. Created by the WA State Legislature in 2019, the offers affordable long-term care insurance coverage to all working Washingtonians.
The WA Cares Fund is part of DSHS's Home & Community Living Administration (HCLA). WA Cares is going live with statewide benefit implementation this summer. At the same time, this hire is the beginning of our efforts to develop a plan to implement out-of-state benefits effective July 1, 2030.
The Portability Administrator will design and launch the out-of-state benefits model that will allow WA Cares participants to access benefits across the country-and ultimately around the world. This role is built for a senior leader who has experience architecting complex programs across jurisdictions, enjoys working in uncharted policy and operational territory, and wants to shape a model that could influence public benefit design nationally.
Reporting directly to the WA Cares Fund Director and serving on the division's senior leadership team, the WCF Portability Administrator leads the end-to-end design and implementation of the WA Cares Fund out-of-state benefit portability program, with benefits scheduled to go live for out-of-state participants on July 1, 2030.
As the Portability Administrator, you will own the portability strategy and roadmap, from policy design and legislative alignment to financial planning, technology integration, interstate agreements, and partner strategy. You will have substantial influence on service continuity for participants living outside Washington, as well the long-term credibility of WA Cares Fund as the nation's first publicly funded long-term care social insurance program. Because the work is highly visible and has no direct U.S. precedent, it requires a leader who is comfortable making thoughtful, evidence-based decisions in an emerging field.
Through strong executive communication, comfort working across agencies and sectors, and a visible commitment to equity, diversity, and inclusion in both program design and service delivery, you will bring the ability to lead multi-year initiatives from concept to launch, translate legislation and policy into clear implementation frameworks, manage budgets of $1 million or more, and synthesize complex legal, actuarial, and operational information into actionable decisions.
This position is designated as Washington Management Service Band 3, is based in Olympia, Washington, and operates in a hybrid work environment. Core business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional work beyond normal hours and travel across the state for meetings and partner engagement.
Some of what you will do

• Set the overall architecture for WA Cares portability, including governance, agency roles, data flows, operational models, and secure participant information management.
• Lead the implementation roadmap through 2030, integrating policy design, systems development, cross-agency coordination, and phased rollout planning.
• Negotiate, establish, and oversee interstate agreements and partnerships required to implement portable benefits across jurisdictions.
• Direct policy development and regulatory alignment, including legal and regulatory mapping, legislative strategy, rulemaking support, and operational guidance.
• Shape budget strategy and sustainability planning, including legislative funding requests, financial controls, reporting systems, and coordination with actuarial partners.
• Define milestones, performance indicators, and readiness measures, then direct corrective action when risks or bottlenecks emerge.
• Build and coordinate cross-functional teams spanning policy, operations, technology, finance, and communications.
• Represent the program in senior policy forums, executive briefings, and stakeholder settings to build alignment, confidence, and long-term support.
• Champion equity, transparency, and user-centered design so portability works for diverse participants and remains durable over time.

Who should apply:
Professionals with a bachelor's degree in public administration, social work, health care administration, public policy, business administration, law, or a closely related field, and 10 years of progressively responsible professional experience in at least two qualifying areas such as long-term care insurance or services administration, public benefits program development, health or human services policy development, interstate or multi-jurisdictional coordination, legislative affairs or regulatory compliance, or large-scale public program management.
or,
A master's degree in a related field may substitute for up to two years of required experience, and professional experience may substitute year-for-year for educational requirements. At least three years of the required experience must include supervisory or managerial responsibility over professional staff.
DSHS partners with people to access support, care, and resources.
Interested? Please submit a current resume, contact information for three professional references, and a cover letter explaining how your knowledge, skills, and abilities qualify you for this role.
The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions? Contact Chris by email at or phone (360) 995-2275 and reference 02866.
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave
Most em...