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Non Exempt Merchant Services Rep Jobs (NOW HIRING)

Hire Talent

Customer Service Rep II - Non-Exempt

$22/hr

Customer Service Rep II Location: Remote Work Duration: 24 Month contract PR: $22/hr. on W2 The Prior Authorization Representative is responsible for verifying prior authorization requirements and ...

Hire Talent

Customer Service Rep II - Non-Exempt

$16.50 - $22.25/hr

Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various ...

Hire Talent

Customer Service Rep II - Non-Exempt

$16.50 - $22.25/hr

Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various ...

Hire Talent

Customer Service Rep II - Non-Exempt

$16.50 - $22.25/hr

Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various ...

Hire Talent

Customer Service Rep II - Non-Exempt

$16.50 - $22.25/hr

Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various ...

Hire Talent

Customer Service Rep II - Non-Exempt

$16.50 - $22.25/hr

Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various ...

Hire Talent

Customer Service Rep II - Non-Exempt

$16.50 - $22.25/hr

Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various ...

Mercy

Patient Svc Representative (Non-Exempt)

Anoka, MN · On-site

$100/day

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk ...

HOUSTON SYMPHONY SOCIETY

Patron Services Rep

Houston, TX · On-site

$13/hr

Director, Patron Services Status: Part-time, non-exempt Wage: Wage starts at $13.00 / hour, with a competitive wage increase program Essential Job Functions: * Act as phone representative in taking ...

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Non Exempt Merchant Services Rep information

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How much do non exempt merchant services rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for non exempt merchant services rep in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Non Exempt Merchant Services Rep vs Exempt Merchant Services Rep?

AspectNon Exempt Merchant Services RepExempt Merchant Services Rep
Overtime EligibilityEligible for overtime payNot eligible for overtime pay
Work HoursTypically 40 hours/week, with overtime as neededFlexible hours, often exceeding 40 hours without overtime pay
Required CredentialsUsually requires basic sales or customer service experienceSimilar credentials, but may include additional certifications
Work EnvironmentOffice or remote, customer-facing rolesOffice or remote, sales-focused roles

The main difference between Non Exempt and Exempt Merchant Services Reps lies in overtime eligibility and work hours. Non Exempt reps are paid hourly and qualify for overtime, while Exempt reps are salaried and typically do not receive overtime pay. Both roles often require similar credentials and work in comparable environments, but their pay structures and overtime rights distinguish them significantly.

What is a non exempt merchant services representative?

A non-exempt merchant services representative is a customer service professional who assists businesses with payment processing, credit card transactions, and merchant accounts. They are typically paid hourly and are eligible for overtime pay under Fair Labor Standards Act (FLSA) regulations, often requiring knowledge of payment systems and good communication skills.
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Non Exempt Merchant Services Rep jobs near you
Infographic showing various Non Exempt Merchant Services Rep job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $40,709 per year, or $19.6 per hour.

Customer Service Rep II - Non-Exempt

Remote

Hire Talent
See more jobs at Hire Talentexternal

$22/hr

Other

Re-posted 18 days ago

Job description

Customer Service Rep II

Location: Remote Work Duration: 24 Month contract PR: $22/hr. on W2

Job Description: The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required. Works directly with physician offices and payers to facilitate patient access to various therapies. Representative will ensure patient insurance coverage and benefits, identify requirements for prior approval and submit for authorization. Assists with appealing prior authorization denials, retro authorization or other special cases.

Duties & Responsibilities:

  • Validates insurance patient's coverage, communicate any issues with benefits or coverage to the appropriate managers
  • Checks the requirements for prior authorization and initiates as required
  • Coordinates required paperwork, clinical notes and forms for submission to support request and initiates as required
  • Follows up frequently to ensure visibility on authorization status throughout the approval process
  • Basic knowledge payer payment process with detailed knowledge on the payer prior authorization process
  • Basic ICD9/10 and CPT code familiarity, expert knowledge on subset of our client therapy codes
  • Superior customer service skills with outstanding communication skills to use with various stakeholders; physicians, sales representatives, payer representatives, utilization reviewers, various internal and external stakeholders,
  • Advanced Microsoft Excel skills. Ability to learn and use multiple CRM software programs as needed
  • Good organizational skills with ability to handle multiple inquiries at the same time and critical problem-solving skills with high attention to detail.

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