| Aspect | Non Exempt Merchant Services Rep | Exempt Merchant Services Rep |
|---|
| Overtime Eligibility | Eligible for overtime pay | Not eligible for overtime pay |
| Work Hours | Typically 40 hours/week, with overtime as needed | Flexible hours, often exceeding 40 hours without overtime pay |
| Required Credentials | Usually requires basic sales or customer service experience | Similar credentials, but may include additional certifications |
| Work Environment | Office or remote, customer-facing roles | Office or remote, sales-focused roles |
The main difference between Non Exempt and Exempt Merchant Services Reps lies in overtime eligibility and work hours. Non Exempt reps are paid hourly and qualify for overtime, while Exempt reps are salaried and typically do not receive overtime pay. Both roles often require similar credentials and work in comparable environments, but their pay structures and overtime rights distinguish them significantly.