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How much do non client facing tech jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for non client facing tech in the United States is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Non Client Facing Tech, and why are they important?

To thrive as a Non Client Facing Tech, you need strong technical expertise in your area of specialization, such as software development, systems administration, or IT support, typically supported by relevant degrees or certifications. Familiarity with industry-standard tools like ticketing systems, version control (e.g., Git), and system monitoring platforms is usually required. Attention to detail, problem-solving skills, and the ability to collaborate effectively with internal teams are valuable soft skills for this role. These skills ensure efficient technical operations and effective support of organizational goals behind the scenes.

What are some typical projects and daily tasks for a Non Client Facing Tech role, and how does this position collaborate with other departments?

In a Non Client Facing Tech role, your daily tasks often include maintaining and improving internal systems, troubleshooting technical issues, and supporting software or infrastructure used by colleagues. You may work on projects like deploying new tools, automating processes, or ensuring network security. While you don't interact directly with customers, you frequently collaborate with other departments—such as operations, HR, or finance—to understand their technical needs and implement effective solutions. This role requires strong communication skills to translate technical concepts for non-technical teammates and contribute to cross-functional initiatives.

What are Non Client Facing Tech roles?

Non Client Facing Tech roles are positions within the technology sector that do not require direct interaction with clients or customers. These roles typically focus on the internal development, maintenance, or support of technology systems, such as software engineering, infrastructure management, or backend development. Professionals in these positions work behind the scenes to ensure that technology solutions are robust, secure, and efficient, enabling client-facing teams to deliver services effectively. Non client facing tech jobs are essential for the smooth operation of an organization's technical foundation.

What is the difference between Non Client Facing Tech vs Customer Support Tech?

AspectNon Client Facing TechCustomer Support Tech
CredentialsIT certifications, technical degreesIT certifications, technical degrees
Work EnvironmentOffice, data centers, remoteCall centers, help desks, remote
Employer & IndustryTech companies, IT departmentsRetail, telecom, service industries
Search & Comparison IntentTechnical roles, backend supportCustomer interaction, troubleshooting

Non Client Facing Tech roles focus on technical tasks without direct customer interaction, such as system maintenance and network management. Customer Support Tech roles involve direct communication with clients to resolve issues. Both require technical skills and certifications but differ mainly in customer engagement and work environment.

More about Non Client Facing Tech jobs
What states have the most Non Client Facing Tech jobs? States with the most job openings for Non Client Facing Tech jobs include:
What job categories do people searching Non Client Facing Tech jobs look for? The top searched job categories for Non Client Facing Tech jobs are:
Non Client Facing Tech jobs near you
Infographic showing various Non Client Facing Tech job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, 6% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $41,832 per year, or $20.1 per hour.
Sales Engineer - Managed IT & Cybersecurity

Sales Engineer - Managed IT & Cybersecurity

Pacific Office Automation

Orange, CA • On-site

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Pacific Office Automation rating

7.2

Company rating: 7.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

168th of 336 rated logistics

Job description

About Pacific Office Automation
Pacific Office Automation is an industry leader in office technology, managed IT services, and workplace solutions. We partner with clients to deliver technology that drives productivity, connectivity, and measurable business outcomes.
We are seeking a Sales Engineer - Managed IT & Cybersecurity who can combine technical expertise with sales acumen to grow our Managed IT and Cybersecurity services across assigned territories for our Orange, CA, office (Onsite).
What You'll Do
  • Own your market to drive Managed IT and Cybersecurity sales opportunities, working alongside 40-60 outside sales representatives to position and close technology solutions.
  • Lead technical discovery and assessments with clients to identify challenges, gaps, and business goals.
  • Design and present tailored solutions that encompass infrastructure, networking, security, cloud, and data protection.
  • Support the full sales lifecycle - from qualification to proposal, contract negotiation, and post-sale transition.
  • Collaborate cross-functionally with engineering, operations, and finance teams to deliver accurate and scalable solutions.
  • Build and maintain strong client relationships, acting as a trusted technology advisor from first engagement through service delivery.
  • Identify and expand opportunities in existing accounts through upsells, cross-sells, and renewals.
  • Educate and enable sales teams by conducting joint client meetings, solution trainings, and strategy sessions to increase adoption of Managed IT and Security offerings.
  • Monthly Travel Required Across California/Nevada 25%-35% of the time

What You Bring to the Role
  • 3-5+ years of experience in IT sales, technical consulting, or pre-sales engineering - preferably in an MSP or IT services environment.
  • Proven success in achieving or exceeding sales targets with services-based and recurring revenue models.
  • Deep understanding of MSP offerings - including endpoint management, cloud infrastructure, networking, cybersecurity, and backup/DR.
  • Strong client-facing communication skills, able to present confidently to both executives and IT stakeholders.
  • Proven ability to influence and collaborate with multiple outside sales reps to drive unified account strategy.
  • Proficiency in creating solution proposals, SOWs, and industry standard architecture recommendations.
  • Highly motivated, results-oriented, and comfortable working autonomously in a fast-paced environment.
  • Familiarity with managed service best practices.
  • Certifications preferred:
    • CompTIA Network+, Security+
    • Microsoft Certified (e.g., Azure, M365, or Modern Desktop)
    • Bachelor's degree in information technology, Computer Science, Business, or related field

Benefits & Culture
  • Competitive base salary: $100,000-140,000 + uncapped commissions and performance incentives
  • Comprehensive benefits package medical, dental, vision, and retirement plan
  • Professional development support: company-sponsored certifications, technical training, and mentorship
  • Career growth opportunities into senior, leadership, or specialist roles
  • Collaborative, entrepreneurial, and mission-driven team culture

If you are a sales-minded IT professional with MSP experience and the drive to grow a territory alongside a dynamic team of sales representatives, we want to hear from you.
#INDSP
#LI-Onsite

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