ZipRecruiter

Log In

1

Non Client Facing Tech Jobs in Georgia (NOW HIRING)

Intelligent Networks, Inc.

Be Seen First

Level 1-2 Technician (Client-Facing - On-Site)

Homer, GA · On-site

$40K - $60K/yr

Level 1-2 Technician | Client-Facing Intelligent Networks, Inc. - Banks County, GA · Full-Time ... non-technical stakeholders ▪ Participate in hardware rollouts, client onboardings, and cloud ...

ITA Group Inc

Client Success Manager

Atlanta, GA · On-site

Create Client-Facing Resources * Develop client communications, training materials, support ... Experience within SaaS, HR technology, employee engagement, recognition, rewards or employee ...

FlexTG

Manager Client Account Management

Atlanta, GA · Hybrid

$85K - $95K/yr

... Technology Services, Telecom, or Customer Success leadership experience. * Experience managing account managers, customer success managers, or similar client-facing teams. * Power BI experience.

ReSource Pro

Client Partner, Insurance Solutions

Atlanta, GA · On-site +1

$124K - $210K/yr

... tech-enabled service offerings, ensuring initiatives go live on time. * Lead regular Executive Business Reviews (EBRs) and account health check-ins while establishing client-facing reporting and ...

FlexTG

Manager Client Account Management

Atlanta, GA · Hybrid

... Technology Services, Telecom, or Customer Success leadership experience. * Experience managing account managers, customer success managers, or similar client-facing teams. * Power BI experience.

FlexTG

Manager Client Account Management

Atlanta, GA · Hybrid

$85K - $95K/yr

... Technology Services, Telecom, or Customer Success leadership experience. * Experience managing account managers, customer success managers, or similar client-facing teams. * Power BI experience.

next page

Showing results 1-20

All JobsNon Client Facing Tech JobsNon Client Facing Tech Jobs in Georgia

Non Client Facing Tech information

See Georgia salary details

$10

$16

$22

How much do non client facing tech jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for non client facing tech in Georgia is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.09 per hour, depending on experience, location, and employer.

What does a non client facing tech do?

In a Non Client Facing Tech role, your daily tasks often include maintaining and improving internal systems, troubleshooting technical issues, and supporting software or infrastructure used by colleagues. You may work on projects like deploying new tools, automating processes, or ensuring network security. While you don't interact directly with customers, you frequently collaborate with other departments—such as operations, HR, or finance—to understand their technical needs and implement effective solutions. This role requires strong communication skills to translate technical concepts for non-technical teammates and contribute to cross-functional initiatives.

What is the difference between Non Client Facing Tech vs Customer Support Tech?

AspectNon Client Facing TechCustomer Support Tech
CredentialsIT certifications, technical degreesIT certifications, technical degrees
Work EnvironmentOffice, data centers, remoteCall centers, help desks, remote
Employer & IndustryTech companies, IT departmentsRetail, telecom, service industries
Search & Comparison IntentTechnical roles, backend supportCustomer interaction, troubleshooting

Non Client Facing Tech roles focus on technical tasks without direct customer interaction, such as system maintenance and network management. Customer Support Tech roles involve direct communication with clients to resolve issues. Both require technical skills and certifications but differ mainly in customer engagement and work environment.

What is a non client facing tech?

Non Client Facing Tech roles are positions within the technology sector that do not require direct interaction with clients or customers. These roles typically focus on the internal development, maintenance, or support of technology systems, such as software engineering, infrastructure management, or backend development. Professionals in these positions work behind the scenes to ensure that technology solutions are robust, secure, and efficient, enabling client-facing teams to deliver services effectively. Non client facing tech jobs are essential for the smooth operation of an organization's technical foundation.

What skills and qualifications are needed to thrive as a non client facing tech?

To thrive as a Non Client Facing Tech, you need strong technical expertise in your area of specialization, such as software development, systems administration, or IT support, typically supported by relevant degrees or certifications. Familiarity with industry-standard tools like ticketing systems, version control (e.g., Git), and system monitoring platforms is usually required. Attention to detail, problem-solving skills, and the ability to collaborate effectively with internal teams are valuable soft skills for this role. These skills ensure efficient technical operations and effective support of organizational goals behind the scenes.
What are popular job titles related to Non Client Facing Tech jobs in Georgia? For Non Client Facing Tech jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Non Client Facing Tech jobs in Georgia look for? The top searched job categories for Non Client Facing Tech jobs in Georgia are:
Non Client Facing Tech jobs near you
Infographic showing various Non Client Facing Tech job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $35,322 per year, or $17 per hour.

Principal Solutions Architect (Client Facing)

ReSource Pro

Atlanta, GA • Remote

$124K - $210K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

ReSource Pro rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

101st of 481 rated business services

Job description

Do you thrive in client-facing roles, building scalable solutions and driving long-term growth? Are you motivated by the challenge of aligning finance with long-term business vision?
Come Join ReSource Pro!
Your Role...
ReSource Pro is seeking a Principal Solutions Architect to uncover, interpret, and translate complex client needs into highly configured solutions across our full business ecosystem - spanning Business Process Management, Technology, Consulting, Analytics, and AI/Agentic Operations. This role sits at the center of how ReSource Pro designs and prices its most important deals, working across carrier, MGA, and broker segments. Solution Architects are deployed from a shared pool by deal complexity rather than vertical alignment -going where the work is hardest.
We hire the best because we believe great people create exceptional experiences. That’s why we hire individuals who not only bring talent and passion, but who thrive in our unique culture and live out our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self.
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.
In This Role, You Will…
  • Lead solution design conversations directly with clients and prospects, owning the solution narrative in sales meetings.
  • Blueprint detailed solutions encompassing data, analytics, automation, agentic workflows, and process transformation across BPM, Consulting, Audit, Compliance, Tech Services, and AI/Agentic capabilities.
  • Conduct detailed needs assessments and lead consultative client discussions across carrier, MGA, and broker segments.
  • Collaborate with OpEx and Finance to model and price deals, directly owning the solution assumptions that feed the pricing model.
  • Participate in the pricing approval gate before terms are issued to flag over-commitment or margin risk early.
  • Work directly with the AI Factory and AI Strategists to translate emerging AI capabilities into deployable, client-ready solution designs.
  • Document repeatable solution patterns and contribute to packaged offering development for each practice vertical.
  • Train Commercial Leaders and Client Executives on solution design fundamentals and new offering capabilities.
  • Participate in New Business Meetings to provide early-stage solution input before deals are formally shaped.
  • Standardize and streamline assessment and proposal workflows across the GTM team.
What You Need to be Successful…
  • Bachelor’s degree required; any field.
  • 10+ years in solution design, pre-sales consulting, or operations advisory in insurance or BPO.
  • Demonstrated experience designing multi-tower solutions in an insurance context (carrier, MGA, or broker).
  • Familiarity with AI, automation, and agentic workflow concepts in insurance operations.
  • Prior experience supporting RFP/RFI responses and proposal development.
  • Deep P&C insurance operations knowledge across carriers, MGAs, and brokers.
  • Insurance designations (CIC, CPCU, AINS) preferred; technical or consulting certifications a plus.
  • Willingness and ability to travel approximately 50% domestically for client-site work.
Your Compensation…
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote, client-facing position, and the salary range for this role is $124,049- $210,195 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides.
Your Benefits & Perks…
  • 100% paid employee health insurance available on Day 1
  • Eligible for all medical, dental, and vision benefits on Day 1
  • Remote positions are Internet stipend-eligible
  • 401k with employer match, vested on Day 1
  • HSA/FSA available
  • Long Term and short-term disability employer-provided
  • Generous PTO plan with paid holidays + floating holidays
  • Development and growth opportunities
  • Comprehensive wellness program and prioritization of employee health
Your Interview Process…
To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom. The standard interview process includes:
  • Behavioral interview with Talent Acquisition
  • Online talent assessment
  • Hiring Manager interview
Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.
 

About ReSource Pro:

Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history.

Equal Employment Opportunity Policy

ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What ReSource Pro employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply