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Non Client Facing Tech Jobs (NOW HIRING)

The Network 101

Junior Relationship Manager

Newtown, CT · On-site

$60K - $85K/yr

... non-client facing who wants a client facing position. You'll have the opportunity to work ... This firm is one of the leading providers of tech-enabled deposit and cash management strategies ...

The Network 101

Junior Relationship Manager

Newtown, CT · On-site

$60K - $85K/yr

... non-client facing who wants a client facing position. You'll have the opportunity to work ... This firm is one of the leading providers of tech-enabled deposit and cash management strategies ...

Nokia Group

Client Chief Technology Officer

Bellevue, WA · On-site

$150 - $200/hr

The Nokia Client Chief Technology Officer (CTO) is a senior, customer-facing technology leader responsible for defining and governing end-to-end solution strategies for a large Communications Service ...

NLP Logix

Agile Delivery Manager

Jacksonville, FL · On-site

$90K - $115K/yr

Work on client-facing technology and data-driven delivery, including analytics, AI, machine learning, software, and cross-functional product work. * Operate at both the Agile team level and the ...

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How much do non client facing tech jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for non client facing tech in the United States is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.60 per hour, depending on experience, location, and employer.

What does a non client facing tech do?

In a Non Client Facing Tech role, your daily tasks often include maintaining and improving internal systems, troubleshooting technical issues, and supporting software or infrastructure used by colleagues. You may work on projects like deploying new tools, automating processes, or ensuring network security. While you don't interact directly with customers, you frequently collaborate with other departments—such as operations, HR, or finance—to understand their technical needs and implement effective solutions. This role requires strong communication skills to translate technical concepts for non-technical teammates and contribute to cross-functional initiatives.

What is the difference between Non Client Facing Tech vs Customer Support Tech?

AspectNon Client Facing TechCustomer Support Tech
CredentialsIT certifications, technical degreesIT certifications, technical degrees
Work EnvironmentOffice, data centers, remoteCall centers, help desks, remote
Employer & IndustryTech companies, IT departmentsRetail, telecom, service industries
Search & Comparison IntentTechnical roles, backend supportCustomer interaction, troubleshooting

Non Client Facing Tech roles focus on technical tasks without direct customer interaction, such as system maintenance and network management. Customer Support Tech roles involve direct communication with clients to resolve issues. Both require technical skills and certifications but differ mainly in customer engagement and work environment.

What is a non client facing tech?

Non Client Facing Tech roles are positions within the technology sector that do not require direct interaction with clients or customers. These roles typically focus on the internal development, maintenance, or support of technology systems, such as software engineering, infrastructure management, or backend development. Professionals in these positions work behind the scenes to ensure that technology solutions are robust, secure, and efficient, enabling client-facing teams to deliver services effectively. Non client facing tech jobs are essential for the smooth operation of an organization's technical foundation.

What skills and qualifications are needed to thrive as a non client facing tech?

To thrive as a Non Client Facing Tech, you need strong technical expertise in your area of specialization, such as software development, systems administration, or IT support, typically supported by relevant degrees or certifications. Familiarity with industry-standard tools like ticketing systems, version control (e.g., Git), and system monitoring platforms is usually required. Attention to detail, problem-solving skills, and the ability to collaborate effectively with internal teams are valuable soft skills for this role. These skills ensure efficient technical operations and effective support of organizational goals behind the scenes.
More about Non Client Facing Tech jobs
What states have the most Non Client Facing Tech jobs? States with the most job openings for Non Client Facing Tech jobs include:
What job categories do people searching Non Client Facing Tech jobs look for? The top searched job categories for Non Client Facing Tech jobs are:
Non Client Facing Tech jobs near you
Infographic showing various Non Client Facing Tech job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $41,832 per year, or $20.1 per hour.

Associate Director of AI & Innovation - Client Services

Latham & Watkins LLP

Manhattan, NY • On-site

$320K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 6 days ago

Latham & Watkins rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

12th of 34 rated law firms

Job description

About Latham & Watkins
Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.
About the Role
The Associate Director of AI & Innovation - Client Services is an integral part of Latham's Technology & Information Services team. This role will be responsible for leading the Technology Client Services team, which sits at the intersection of client engagement, legal technology, generative AI, innovation strategy, and business development, while leading the firm's client-facing legal technology, artificial intelligence, and innovation engagement strategy in alignment with the Associate Director of AI - Legal Innovation. This role will be located in our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
  • Serving as a senior member of the Latham Innovation Leadership Group, helping shape priorities, messaging, standards, and execution across the broader AI & Legal Innovation function
  • Owning the development, refinement, and governance of the firm's client-facing technology narrative, value proposition, and market messaging
  • Applying technical fluency and law firm business acumen to translate AI, generative AI, legal technology, data, and innovation capabilities into practical, credible, and client-relevant strategies
  • Serving as a senior advisor to partners, practice leaders, Business Development, client teams, and firm leadership on positioning the firm's AI and innovation capabilities in strategic client conversations
  • Personally leading or supporting the most significant client-facing technology engagements, including strategic client meetings, panels, pitches, RFPs, surveys, outside counsel guideline responses, and other high-priority opportunities
  • Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We'd love to hear from you if you:
  • Possess significant technical fluency across legal technology, artificial intelligence, generative AI, data, automation, and emerging innovation capabilities, including the ability to understand practical use cases, limitations, risks, and opportunities
  • Demonstrate a strong understanding of law firm business models, legal service delivery, partner and client dynamics, and how emerging technologies impact operations, client expectations, and competitive positioning
  • Exhibit the ability to translate complex technology and innovation concepts into clear, credible, and compelling guidance for partners, senior professionals, leadership, clients, and other non-technical audiences

And have:
  • A bachelor's degree or equivalent
  • An advanced degree, such as a JD, MBA, or master's degree, preferably
  • A minimum of ten (10) years of relevant experience
  • Prior supervisory or leadership experience
  • Experience working in a high-volume, client-facing, executive-facing, or business development-focused environment
  • Law firm, legal department, legal technology company, consulting, or professional services experience strongly preferred.
  • Experience in legal technology, artificial intelligence, innovation, knowledge management, legal operations, or digital transformation environments, preferably
  • Experience supporting senior stakeholders, partners, executives, or clients in strategic communications, pitches, RFPs, client meetings, briefings, or comparable engagements, preferably

Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional development programs
  • Employee discounts
  • Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Please click here to view the full job description for this role.
Please click here to review your rights under U.S. employment laws. #Director #LI-OI1
Pay Range
USD $320,000.00 - USD $400,000.00 /Yr.

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