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No Experience Customer Support Jobs in Raleigh, NC

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No Experience Customer Support information

See Raleigh, NC salary details

$10

$22

$55

How much do no experience customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for no experience customer support in Raleigh, NC is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $25.72 per hour, depending on experience, location, and employer.

What is a no experience customer support job?

'No Experience Customer Support' jobs are entry-level positions in customer service that do not require prior work experience in the field. These roles often involve assisting customers via phone, email, or chat, answering their questions, and resolving issues. Employers typically provide on-the-job training to help new hires develop the necessary communication and problem-solving skills. Such roles are ideal for individuals looking to start a career in customer service or gain professional experience. These positions can be found in various industries, including retail, technology, and finance.

What are some common challenges faced by individuals starting in customer support roles with no prior experience?

Individuals new to customer support often find it challenging to quickly learn company products and systems while managing high volumes of customer inquiries. Adapting to a fast-paced environment, maintaining composure during difficult customer interactions, and effectively communicating solutions are key challenges. However, most companies provide robust training and mentorship to help new hires develop these skills. Asking questions, actively participating in training, and seeking feedback from experienced team members can help overcome these initial hurdles.

What are the key skills and qualifications needed to thrive as a no experience customer support representative, and why are they important?

To thrive as a No Experience Customer Support Representative, you need strong communication skills, problem-solving abilities, and a willingness to learn, with at least a high school diploma or equivalent. Familiarity with basic computer applications, customer relationship management (CRM) software, and help desk tools is typically required and often taught on the job. Patience, active listening, and a positive attitude are standout soft skills in this role. These competencies are vital for delivering excellent service, resolving customer issues efficiently, and building positive customer relationships.

What is the difference between No Experience Customer Support vs Customer Service Representative?

AspectNo Experience Customer SupportCustomer Service Representative
Required CredentialsNone or minimal; on-the-job trainingHigh school diploma; training provided
Work EnvironmentCall centers, online support, retailCall centers, retail stores, corporate offices
Employer & Industry UsageEntry-level roles across various industriesCustomer-facing roles in multiple sectors
Common Search & ComparisonYesYes

Both roles involve assisting customers, but No Experience Customer Support typically requires no prior experience and focuses on basic support tasks. Customer Service Representatives may require some training but often have more responsibilities. Both are entry-level positions in customer service, with similar work environments and employer expectations.

What are the most commonly searched types of Customer Support jobs in Raleigh, NC?

The most popular types of Customer Support jobs in Raleigh, NC are:

What are popular job titles related to No Experience Customer Support jobs in Raleigh, NC?

For No Experience Customer Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching No Experience Customer Support jobs in Raleigh, NC look for?

The top searched job categories for No Experience Customer Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for No Experience Customer Support jobs?

Cities near Raleigh, NC with the most No Experience Customer Support job openings:

No Experience Customer Support jobs near you
Infographic showing various No Experience Customer Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $46,851 per year, or $22.5 per hour.

Real Estate Customer Support Analyst

Fidelity National Financial

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Fidelity National Financial rating

8.1

Company rating: 8.1 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

159th of 315 rated insurance

Job description

SoftPro is the nation's leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro's technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPro's Headquarters is in Raleigh, North Carolina.
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2026 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 14 times since 2012!
What are we looking for?
SoftPro is seeking a Real Estate Customer Solutions Support Analyst. In this position, you will be responsible for providing telephone support to our parent company's direct operations as they implement SoftPro Select to various sites across the country. This position can be located in our Raleigh, NC office in a Hybrid role, or as a remote employee. We are looking for individuals to work 9am - 6pm PT (12pm - 9pm ET), Monday - Friday.
What will I do as a Customer Solutions Analyst?
  • Provide closing and/or title phone support for all operations using SoftPro Select and resolve issues promptly and efficiently.
  • Assist with balancing HUD/CDF/Commercial orders, reconciliation, and other related tasks in the Real Estate closing process.
  • Document each call and its resolution thoroughly and accurately.
  • Provide a high level of customer service to each customer you work with at all times.
  • Additional duties as assigned.

What skills do I need to be a successful Customer Solutions Analyst?
  • 2+ years' experience working within the real estate industry as an escrow / closing specialist, paralegal, or title officer is a must.
  • The ideal candidate will have a great attitude and feel comfortable working in a high-paced team environment.
  • Must be familiar / comfortable with working in the Microsoft Windows operating system and applications.
  • 2 years of previous customer service experience, preferably in a call center environment.
  • Experience with West Coast Escrow & Closing process experience is a plus.
  • Prior experience with SoftPro is a plus!
  • Excellent communication, problem-solving, and teamwork skills.

Educational Requirements
Bachelor's degree or Associate's degree, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
COMPENSATION & BENEFITS
FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.
JOIN US AND LIVE OUR CORE VALUES
Deliver AMAZING Customer Service, Be an AWESOME Teammate, Adopt a Sense of Urgency, Innovate to be Efficient, Produce Quality Work, Take Initiative, Go the Extra Mile.
EQUAL OPPORTUNITY POLICY
FNF, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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