Lead the transition from onboarding to the ongoing CSM relationship, ensuring no context is lost ... Drive Gong adoption and compliance, ensuring every customer interaction is captured, accessible ...
Lead the transition from onboarding to the ongoing CSM relationship, ensuring no context is lost ... Drive Gong adoption and compliance, ensuring every customer interaction is captured, accessible ...
Lead the transition from onboarding to the ongoing CSM relationship, ensuring no context is lost ... Drive Gong adoption and compliance, ensuring every customer interaction is captured, accessible ...
Service Lane Process Manager
Sacramento, CA · On-site
$98K - $147K/yr
Map and refine the physical movement of vehicles on the drive to ensure no customer is left waiting ... Customer Interaction Oversight: Observe live interactions on the drive to provide real-time ...
Service Lane Process Manager
Sacramento, CA · On-site
$98K - $147K/yr
Map and refine the physical movement of vehicles on the drive to ensure no customer is left waiting ... Customer Interaction Oversight: Observe live interactions on the drive to provide real-time ...
Auction Team Detailer
Belcamp, MD · On-site
$15 - $18/hr
No customer interaction Final Thought: If you like working with a group and staying busy, you'll fit in well. If you need constant direction or prefer to take it slow and figure things out as you go ...
Auction Team Detailer
Belcamp, MD · On-site
$15 - $18/hr
No customer interaction Final Thought: If you like working with a group and staying busy, you'll fit in well. If you need constant direction or prefer to take it slow and figure things out as you go ...
Service Lane Process Manager
Jersey City, NJ · On-site
$98K - $147K/yr
Map and refine the physical movement of vehicles on the drive to ensure no customer is left waiting ... Customer Interaction Oversight: Observe live interactions on the drive to provide real-time ...
Service Lane Process Manager
Jersey City, NJ · On-site
$98K - $147K/yr
Map and refine the physical movement of vehicles on the drive to ensure no customer is left waiting ... Customer Interaction Oversight: Observe live interactions on the drive to provide real-time ...
Pharmacy Technician - Fulfillment
Seattle, WA · On-site
$23 - $28/hr
No customer interaction * More predictable, structured workflow * Less stress, fewer interruptions * Build long-term care experience (highly valuable skillset) * Team-focused environment where you ...
Pharmacy Technician - Fulfillment
Seattle, WA · On-site
$23 - $28/hr
No customer interaction * More predictable, structured workflow * Less stress, fewer interruptions * Build long-term care experience (highly valuable skillset) * Team-focused environment where you ...
Entry-Level Customer Relations & Product Specialists
North Canton, OH · On-site
$800 - $1.2K/wk
What to Expect: * Face-to-face customer interaction * Hands-on product demonstrations and ... Big-picture mindset with career-focused goals No experience necessary -- we provide the training.
Quick apply
Entry-Level Customer Relations & Product Specialists
North Canton, OH · On-site
$800 - $1.2K/wk
What to Expect: * Face-to-face customer interaction * Hands-on product demonstrations and ... Big-picture mindset with career-focused goals No experience necessary -- we provide the training.
Pharmacy Technician - Fulfillment
$23 - $28/hr
No customer interaction * More predictable, structured workflow * Less stress, fewer interruptions * Build long-term care experience (highly valuable skillset) * Team-focused environment where you ...
Pharmacy Technician - Fulfillment
$23 - $28/hr
No customer interaction * More predictable, structured workflow * Less stress, fewer interruptions * Build long-term care experience (highly valuable skillset) * Team-focused environment where you ...
Pharmacy Technician - Fulfillment
Mountlake Terrace, WA · On-site
$23 - $28/hr
No customer interaction * More predictable, structured workflow * Less stress, fewer interruptions * Build long-term care experience (highly valuable skillset) * Team-focused environment where you ...
Pharmacy Technician - Fulfillment
Mountlake Terrace, WA · On-site
$23 - $28/hr
No customer interaction * More predictable, structured workflow * Less stress, fewer interruptions * Build long-term care experience (highly valuable skillset) * Team-focused environment where you ...
SAP CRM System Integrator Lead
Bellevue, WA · On-site
No constraint for the right candidate. Scope of Work SAP CRM Lead Require Sr. CRM functional ... Responsible for delivering solutions in the areas of CRM Sales , Service and Interaction center ...
SAP CRM System Integrator Lead
Bellevue, WA · On-site
No constraint for the right candidate. Scope of Work SAP CRM Lead Require Sr. CRM functional ... Responsible for delivering solutions in the areas of CRM Sales , Service and Interaction center ...
Candidates who prefer limited or no customer interaction will not be a fit for this role Hardware Store Management * Manage daily operations of the onsite hardware store * Issue and receive equipment ...
Candidates who prefer limited or no customer interaction will not be a fit for this role Hardware Store Management * Manage daily operations of the onsite hardware store * Issue and receive equipment ...
Customer Service Clerk / Greeter
Wildwood, FL · On-site
$15.21/hr
No exceptions. * This is a public-facing role with standing, walking, and customer interaction throughout the day. Job Summary This position supports the Sumter County Tax Collector's Office by ...
Quick apply
Customer Service Clerk / Greeter
Wildwood, FL · On-site
$15.21/hr
No exceptions. * This is a public-facing role with standing, walking, and customer interaction throughout the day. Job Summary This position supports the Sumter County Tax Collector's Office by ...
Maintenance Tech - Light Duty Mechanic - Manchester, NH
Manchester, NH · On-site
$250/hr
Our Maintenance Tech team performs car service, preventive maintenance, in-fleeting service, and vehicle reconditioning services on a fleet of late model rental vehicles - no customer interaction ...
Maintenance Tech - Light Duty Mechanic - Manchester, NH
Manchester, NH · On-site
$250/hr
Our Maintenance Tech team performs car service, preventive maintenance, in-fleeting service, and vehicle reconditioning services on a fleet of late model rental vehicles - no customer interaction ...
Customer Service Clerk / Greeter
Wildwood, FL · On-site
$15.70/hr
No exceptions. * This is a public-facing role with standing, walking, and customer interaction throughout the day. Job Summary This position supports the Sumter County Tax Collector's Office by ...
Quick apply
Customer Service Clerk / Greeter
Wildwood, FL · On-site
$15.70/hr
No exceptions. * This is a public-facing role with standing, walking, and customer interaction throughout the day. Job Summary This position supports the Sumter County Tax Collector's Office by ...
Our Maintenance Tech team performs car service, preventive maintenance, in-fleeting service, and vehicle reconditioning services on a fleet of late model rental vehicles - no customer interaction ...
Our Maintenance Tech team performs car service, preventive maintenance, in-fleeting service, and vehicle reconditioning services on a fleet of late model rental vehicles - no customer interaction ...
Maintenance Tech - Light Duty Mechanic - Manchester, NH
Manchester, NH · On-site
$250/hr
Our Maintenance Tech team performs car service, preventive maintenance, in-fleeting service, and vehicle reconditioning services on a fleet of late model rental vehicles - no customer interaction ...
Maintenance Tech - Light Duty Mechanic - Manchester, NH
Manchester, NH · On-site
$250/hr
Our Maintenance Tech team performs car service, preventive maintenance, in-fleeting service, and vehicle reconditioning services on a fleet of late model rental vehicles - no customer interaction ...
Customer Service Representative
$15.50 - $21.25/hr
Uphold LoadUp's brand values in every customer interaction. * Adapt quickly to new tools, workflows, and priorities in a fast-moving, tech-enabled environment. WHAT YOU'LL BRING * No years of ...
Quick apply
Customer Service Representative
$15.50 - $21.25/hr
Uphold LoadUp's brand values in every customer interaction. * Adapt quickly to new tools, workflows, and priorities in a fast-moving, tech-enabled environment. WHAT YOU'LL BRING * No years of ...
Be Seen First
Customer Success Onboarding Specialist
Waite Park, MN · On-site
$45K - $49K/yr
No new account goes more than one week without proactive outreach. * Customers feel cared for, not just processed, and CSAT scores reflect the quality of each interaction. Key Responsibilities ...
Quick apply
Be Seen First
Customer Success Onboarding Specialist
Waite Park, MN · On-site
$45K - $49K/yr
No new account goes more than one week without proactive outreach. * Customers feel cared for, not just processed, and CSAT scores reflect the quality of each interaction. Key Responsibilities ...
Customer Service Representative - Concrete Orders
Johnson City, TN · On-site
$15.75 - $21.25/hr
... interaction. As the primary point of contact for our customers, you'll be responsible for taking ... While the role supports concrete operations, no prior concrete experience is required--our team ...
Customer Service Representative - Concrete Orders
Johnson City, TN · On-site
$15.75 - $21.25/hr
... interaction. As the primary point of contact for our customers, you'll be responsible for taking ... While the role supports concrete operations, no prior concrete experience is required--our team ...
Customer Service Representative - Concrete Orders
Johnson City, TN · On-site
$15.75 - $21.25/hr
... interaction. As the primary point of contact for our customers, youll be responsible for taking and ... While the role supports concrete operations, no prior concrete experience is requiredour team will ...
Customer Service Representative - Concrete Orders
Johnson City, TN · On-site
$15.75 - $21.25/hr
... interaction. As the primary point of contact for our customers, youll be responsible for taking and ... While the role supports concrete operations, no prior concrete experience is requiredour team will ...
No Customer Interaction information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do no customer interaction jobs pay per hour?
What are some common challenges faced in roles with no customer interaction, and how can they be addressed?
What does 'No Customer Interaction' mean in a job description?
What is the difference between No Customer Interaction vs Data Entry Clerk?
| Aspect | No Customer Interaction | Data Entry Clerk |
|---|---|---|
| Required Credentials | High school diploma or equivalent | High school diploma or equivalent; some roles may prefer additional certifications |
| Work Environment | Typically in office or remote settings, minimal face-to-face contact | Office-based, often in administrative or data management departments |
| Employer & Industry Usage | Used across various industries for roles with backend processes | Common in administrative, healthcare, finance, and government sectors |
| Search & Comparison Intent | Looking for roles with minimal or no customer interaction | Searching for data entry or administrative roles with similar interaction levels |
In summary, No Customer Interaction roles focus on tasks that do not involve direct contact with clients or customers, often in backend or remote settings. Data Entry Clerks also typically work in similar environments, handling data input without customer-facing duties. The main difference lies in the specific job functions, with Data Entry Clerks emphasizing data management tasks.
What careers avoid constant interaction?
What jobs don't interact with customers?
What are the key skills and qualifications needed to thrive in a role with no customer interaction, and why are they important?
What jobs have the least interaction with people?
Is there a job where I don't have to interact with people?

Job description
As the Director, Professional Services & Customer Success Operations, you will lead two critical functions that directly impact revenue retention and customer outcomes. This role owns the end-to-end customer onboarding and implementation motion, helping customers get live, driving Time to Value, and building the systems and discipline that turn new logos into long-term, expanding accounts. Alongside this, the Director will lead the Customer Success Operations function, building the infrastructure, tooling, reporting, and programmatic rigor that allows the entire post-sale team to operate at its best.
Role Value:
This is a high-impact, high-visibility role for someone who combines operational excellence with a genuine passion for customer outcomes. The Director, Professional Services & Customer Success Operations will help improve onboarding, implementation quality, customer health visibility, operational reporting, and post-sale execution across Jumio. This role will work closely with CSMs, Onboarding and Implementation Managers, Account Managers, Marketing, Product, and Engineering to ensure customers achieve their intended outcomes and that the post-sale organization has the systems, playbooks, and insights needed to operate efficiently.
Example Responsibilities:
- Lead and develop the Professional Services team, including Onboarding Managers and Implementation Managers
- Own the end-to-end customer onboarding journey from contract signature to go-live to Time to Value
- Define and enforce onboarding milestones, go-live criteria, and adoption expectations
- Build and maintain the customer onboarding and implementation project plan framework
- Drive integration quality, including API/SDK integration support, sandbox testing, workflow configuration, and pre-launch checklisting
- Lead the transition from onboarding to the ongoing CSM relationship, ensuring no context is lost and no customer feels the seam
- Own the business outcomes scorecard, aligning customer success criteria from day one and tracking attainment through the lifecycle
- Manage and grow Jumio's billable services portfolio, including health checks, technical advisory engagements, TAM retainers, and professional services packages
- Define service tiers, scope, pricing, and delivery standards for all post-sale professional services offerings
- Partner with the CSM and Account Management teams to position and sell services as part of renewal and expansion conversations
- Build the capacity model to ensure the team can scale services delivery without compromising quality
- Lead the Customer Success Operations function and the person and systems infrastructure that enables post-sale teams to operate efficiently and with insight
- Own the implementation and ongoing optimization of Jumio's Customer Success platform, including health scoring, lifecycle automation, reporting, and integrations
- Own the implementation of Customer Success Agents to drive efficiency and outcomes across the customer base
- Build and maintain the customer health score model, including defining inputs, weighting signals, and ensuring the output is actionable for CSMs and Account Managers
- Design and deliver the Customer Success reporting pack, including weekly operational health, at-risk dashboards, and executive/board-level retention metrics
- Lead program and project management for cross-functional Customer Success initiatives, including customer journey mapping, playbook design, and technology rollouts
- Own tooling strategy across the post-sale stack, including the Customer Success platform, Gong, SFDC integration, and adjacent tools
- Drive Gong adoption and compliance, ensuring every customer interaction is captured, accessible, and informing decision-making
- Build and maintain playbooks for QBRs, escalations and at-risk accounts, onboarding, expansion, and renewal handoff
Experience and Qualifications:
- 7+ years of experience in Customer Success or a combined post-sale leadership role at a B2B SaaS company
- Proven track record leading customer onboarding and implementation at scale, including driving Time to Value improvements with measurable results
- Hands-on experience implementing and optimizing Customer Success platforms such as Planhat, Gainsight, Totango, or equivalent
- Strong program and project management skills, with the ability to run multiple workstreams simultaneously without losing rigor
- Experience building health score models and at-risk reporting that drives action
- Excellent cross-functional collaboration skills, with close partnership across Customer Success, Account Management, Product, and Engineering
- Data-driven mindset, with the ability to make decisions with evidence and build systems that make evidence easy to find
- Builder mentality, with energy for building from a low base rather than maintaining a mature machine
- Experience in identity verification, KYC/AML, fraud prevention, or adjacent fintech/regtech is a plus
- Familiarity with Jumio's technical stack, including API/SDK integrations, verification workflows, and biometric products is a plus
- Experience managing a billable professional services P&L is a plus
- Prior experience in a PE-backed or high-growth transformation environment is a plus
Compensation
The hiring range for this position is from $177,405 to $196,493. This is based on Jumio's US national salary band for the role. Geographical adjustment is applied for tier 1 locations and more may be available based on your skills and experience.
Excellent benefits, including medical and dental insurance, health and wellness, peer recognition, flexible time off, and 401K match are also provided for all US employees.
Jumio Values:
IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation
Equal Opportunities:
Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.
About Jumio:
Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders.
Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we're expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.
Applicant Data Privacy
We will only use your personal information in connection with Jumio's application, recruitment, and hiring processes, as described in Jumio's Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
About Jumio
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Palo Alto, CA, US
Year founded
2010