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Nice Iex Jobs (NOW HIRING)

Sonsoft Inc

Network Architecture

New York, NY

$70.75 - $95/hr

... NICE IEX work force management Analytical and Communication skills Planning and Co-ordination skills Experience with project management Experience and desire to work in a management consulting ...

Sonsoft Inc

Avaya Genesys Consultant

New York, NY

NICE IEX work force management. * Analytical and Communication skills. * Planning and Co-ordination skills * Experience with project management * Experience and desire to work in a management ...

ConfigUSA

Workforce Operations Analyst

Austin, TX · On-site

... g., NICE IEX, Verint, Aspect, or similar) Productivity- Confluence, Webex, Slack Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred Communication- Strong written ...

Acess Global

Workforce Operations Analyst

Austin, TX · On-site

Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar) * Productivity- Confluence, Webex, Slack * Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred

IEX Group

Trading Analytics Specialist

New York, NY · On-site

$225K - $250K/yr

IEX (IEX Group, Inc.) is an exchange operator and technology company dedicated to innovating for ... Ability to acquire Series 7, 57 and Series 63 certifications within 90 days of hiring NICE TO HAVES:

IEX Group

Software Engineer, Data

New York, NY · On-site

$120K - $150K/yr

Software Engineer , Data About IEX IEX (IEX Group, Inc.) is an exchange operator and technology ... Nice-to-haves: * Experience with KDB+/Q in a production environment (or openness to learn)

Lowe's

Workforce Management Specialist I

Mooresville, NC · Remote

$17.73 - $29.61/hr

What You Will Do Conduct routine and ad-hoc audits of systems (e.g., NICE IEX, Reporting, EEM) to ensure accuracy and compliance. Review operational workflows to identify defects, risks, or non ...

New

IEX Group

Software Engineer, Data

New York, NY

$120K - $150K/yr

Software Engineer , Data About IEX IEX (IEX Group, Inc.) is an exchange operator and technology ... Nice-to-haves: * Experience with KDB+/Q in a production environment (or openness to learn)

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Nice Iex information

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$43K

$52K

$63.5K

How much do nice iex jobs pay per year?

As of Aug 3, 2026, the average yearly pay for nice iex in the United States is $52,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $52,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a NICE IEX Workforce Management Specialist, and why are they important?

To thrive as a NICE IEX Workforce Management Specialist, you need expertise in workforce planning, scheduling, and analytics, typically supported by experience in contact center operations or a related field. Proficiency with NICE IEX software, data analysis tools, and reporting systems is essential, and certifications in workforce management software can be advantageous. Strong problem-solving, attention to detail, and communication skills help you collaborate with team members and optimize staffing solutions. These competencies are crucial to ensuring efficient workforce utilization, improved customer service, and cost-effective operations.

How does a professional working with NICE IEX typically collaborate with other departments to optimize workforce management?

Professionals using NICE IEX Workforce Management often work closely with operations, human resources, and IT teams to ensure accurate forecasting, scheduling, and real-time adjustments. Collaboration involves gathering input on staffing needs, communicating schedule changes, and integrating data from various sources to enhance workforce efficiency. Regular meetings and shared dashboards are common, helping align staffing strategies with business objectives and ensuring optimal service levels across the organization.

What are Nice IEX and what do they do?

Nice IEX is a workforce management (WFM) software solution designed primarily for contact centers. It helps organizations forecast call volumes, schedule staff, manage adherence, and optimize workforce efficiency. The platform automates scheduling, tracks real-time employee performance, and supports reporting and analytics, enabling managers to make data-driven decisions. Overall, Nice IEX aims to improve productivity, customer service, and operational efficiency within organizations.

What is the difference between Nice Iex vs Nice Iex?

AspectNice IexNice Iex
Required CertificationsTypically requires certifications in network security or cybersecurityTypically requires certifications in network security or cybersecurity
Work EnvironmentWorks in security operations centers, IT departments, or cybersecurity firmsWorks in security operations centers, IT departments, or cybersecurity firms
Industry UsageCommonly employed in cybersecurity and network security industriesCommonly employed in cybersecurity and network security industries
Job FocusFocuses on security monitoring, incident response, and threat analysisFocuses on security monitoring, incident response, and threat analysis

Both roles involve cybersecurity tasks, requiring similar certifications and working in comparable environments. The primary difference may lie in specific company terminology or regional job titles, but generally, Nice Iex and Nice Iex refer to the same or very similar cybersecurity positions.

What is a Nice Iex job?

A NICE IEX job typically involves managing and optimizing workforce management (WFM) software used in call centers to forecast, schedule, and track agent performance. Professionals in this role work with NICE IEX Workforce Management, ensuring efficient staffing, adherence, and operational efficiency. They analyze historical data, create schedules, and adjust workforce plans to meet service level goals. This role is crucial for improving productivity, reducing costs, and enhancing customer service within contact centers.

More about Nice Iex jobs
What cities are hiring for Nice Iex jobs? Cities with the most Nice Iex job openings:
What are the most commonly searched types of Nice Iex jobs? The most popular types of Nice Iex jobs are:
What states have the most Nice Iex jobs? States with the most job openings for Nice Iex jobs include:
What job categories do people searching Nice Iex jobs look for? The top searched job categories for Nice Iex jobs are:
Nice Iex jobs near you
Infographic showing various Nice Iex job openings in the United States as of July 2026, with employment types broken down into 5% Locum Tenens, 8% Internship, 9% As Needed, 46% Full Time, 5% Contract, and 27% Nights. Highlights an 82% Physical, 10% Hybrid, and 8% Remote job distribution, with an average salary of $52,014 per year, or $25 per hour.

Senior Genesys Consultant/ Tech Lead

TekShapers

Houston, TX • On-site

Other

Posted 11 days ago

Job description

Senior Genesys Consultant/ Tech Lead

Houston, TX - 5 Days Onsite

Type : Contract

Summary: Senior Systems Engineer with 15+ years designing, configuring and optimizing Genesys Engage / Cloud and contact-center technologies. Strong in system design and architecture, leading technical teams, and advanced support across routing, PBX, outbound dialer, omni-channel, call recording, CTI and VoIP/SIP — plus Workforce Management, Incident Management and DevOps. Key Skills: •Genesys Engage / Cloud — Queuing/Routing, PBX, Omni-Channel, Call Recording, Outbound Dialer Campaigns •Conversational Flows with Genesys Cloud Architect; CTI integration; VoIP/SIP endpoints •NICE IEX WFM & NICE CXOne — Workforce Management optimisation, forecasting & resource allocation •Incident Management, Disaster Recovery & Business Continuity; CI/CD DevOps & Agile (JavaScript, Python, Java) •Certifications: Genesys Certified Professional, ITIL, NICE CXOne Certified Administrator

Tekshapers is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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