LiveVox NICE Contact Developer
Plano, TX · On-site
... NICE IEX • Strong knowledge on Nice Quality Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration • Good ...
LiveVox NICE Contact Developer
Plano, TX · On-site
... NICE IEX • Strong knowledge on Nice Quality Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration • Good ...
LiveVox NICE Contact Developer
Murphy, TX · On-site
... IEX . • Strong knowledge on Nice Quality Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK) ; Snowflake integration. • Good ...
LiveVox NICE Contact Developer
Murphy, TX · On-site
... IEX . • Strong knowledge on Nice Quality Management • LiveVox dialer /Smart Reach hands-on with scripting • Good knowledge on API GW; Elastic Stack (ELK) ; Snowflake integration. • Good ...
Senior NICE CXone Engineer
Plano, TX · On-site
... IEX, NICE Quality Management, and LiveVox dialer Smart Reach with scripting • Strong knowledge of API Gateway, Elastic Stack (ELK), and Snowflake integration • Solid understanding of AWS Kafka ...
Senior NICE CXone Engineer
Plano, TX · On-site
... IEX, NICE Quality Management, and LiveVox dialer Smart Reach with scripting • Strong knowledge of API Gateway, Elastic Stack (ELK), and Snowflake integration • Solid understanding of AWS Kafka ...
Candidates with NICE IEX, WFM, scheduling, Contact Center operations, data maintenance, or workforce administration experience are strongly preferred. Important: This position is not primarily ...
Candidates with NICE IEX, WFM, scheduling, Contact Center operations, data maintenance, or workforce administration experience are strongly preferred. Important: This position is not primarily ...
Data Management & Reporting - Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect). - Track schedule adherence, time-off balances, and exception codes ...
Data Management & Reporting - Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect). - Track schedule adherence, time-off balances, and exception codes ...
Experience with NICE IEX or a similar WFM platform. * Experience maintaining employee schedules, phone skills, or workforce data. * Contact Center operations experience. * Workforce management or ...
Experience with NICE IEX or a similar WFM platform. * Experience maintaining employee schedules, phone skills, or workforce data. * Contact Center operations experience. * Workforce management or ...
Data Management & Reporting - Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect). - Track schedule adherence, time-off balances, and exception codes ...
Data Management & Reporting - Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect). - Track schedule adherence, time-off balances, and exception codes ...
Data Management & Reporting - Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect). - Track schedule adherence, time-off balances, and exception codes ...
Data Management & Reporting - Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect). - Track schedule adherence, time-off balances, and exception codes ...
Data Management & Reporting - Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect). - Track schedule adherence, time-off balances, and exception codes ...
Data Management & Reporting - Maintain scheduling data within workforce management systems (e.g., NICE IEX, Verint, Aspect). - Track schedule adherence, time-off balances, and exception codes ...
The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors. Responsibilities
Quick apply
The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors. Responsibilities
... • NICE call recorder • NICE IEX work force management • At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment • Analytical and ...
... • NICE call recorder • NICE IEX work force management • At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment • Analytical and ...
... NICE IEX work force management At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment Analytical and Communication skills project and talent ...
... NICE IEX work force management At least 2 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment Analytical and Communication skills project and talent ...
The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors. Responsibilities
The role spans scheduling, intraday monitoring, and performance reporting, leveraging WFM platforms (e.g., NICE/IEX/Salesforce) and partnering closely with Operations and Vendors. Responsibilities
Network Architecture
$70.75 - $95/hr
... NICE IEX work force management Analytical and Communication skills Planning and Co-ordination skills Experience with project management Experience and desire to work in a management consulting ...
Network Architecture
$70.75 - $95/hr
... NICE IEX work force management Analytical and Communication skills Planning and Co-ordination skills Experience with project management Experience and desire to work in a management consulting ...
Avaya Genesys Consultant
New York, NY · On-site
NICE IEX work force management. * Analytical and Communication skills. * Planning and Co-ordination skills * Experience with project management * Experience and desire to work in a management ...
Avaya Genesys Consultant
New York, NY · On-site
NICE IEX work force management. * Analytical and Communication skills. * Planning and Co-ordination skills * Experience with project management * Experience and desire to work in a management ...
Workforce Operations Analyst
Austin, TX · On-site
... g., NICE IEX, Verint, Aspect, or similar) Productivity- Confluence, Webex, Slack Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred Communication- Strong written ...
Quick apply
Workforce Operations Analyst
Austin, TX · On-site
... g., NICE IEX, Verint, Aspect, or similar) Productivity- Confluence, Webex, Slack Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred Communication- Strong written ...
Workforce Operations Analyst
Austin, TX · On-site
Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar) * Productivity- Confluence, Webex, Slack * Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred
Quick apply
Workforce Operations Analyst
Austin, TX · On-site
Scheduling- WFM tools (e.g., NICE IEX, Verint, Aspect, or similar) * Productivity- Confluence, Webex, Slack * Data Entry & Reporting- Excel / Google Sheets (intermediate), basic SQL preferred
Trading Analytics Specialist, Options
New York, NY · On-site
$180K - $200K/yr
IEX (IEX Group, Inc.) is an exchange operator and technology company dedicated to innovating for ... Ability to acquire Series 7, 57 and Series 63 certifications within 90 days of hiring NICE TO HAVES:
Trading Analytics Specialist, Options
New York, NY · On-site
$180K - $200K/yr
IEX (IEX Group, Inc.) is an exchange operator and technology company dedicated to innovating for ... Ability to acquire Series 7, 57 and Series 63 certifications within 90 days of hiring NICE TO HAVES:
$80K/yr
They will utilize the NICE IEX Workforce Management software to: * Generate schedules for various support groups using the NICE IEX Workforce Management software * Perform staffing, SLA, and trending ...
$80K/yr
They will utilize the NICE IEX Workforce Management software to: * Generate schedules for various support groups using the NICE IEX Workforce Management software * Perform staffing, SLA, and trending ...
Software Engineer, Data
$150K - $175K/yr
Software Engineer , Data About IEX IEX (IEX Group, Inc.) is an exchange operator and technology ... Nice-to-haves: * Experience with KDB+/Q in a production environment (or openness to learn)
Software Engineer, Data
$150K - $175K/yr
Software Engineer , Data About IEX IEX (IEX Group, Inc.) is an exchange operator and technology ... Nice-to-haves: * Experience with KDB+/Q in a production environment (or openness to learn)
Nice Iex information
See salary details
$43K - $44.9K
12% of jobs
$44.9K - $46.7K
8% of jobs
$47.9K is the 25th percentile. Wages below this are outliers.
$46.7K - $48.6K
9% of jobs
$48.6K - $50.5K
14% of jobs
The median wage is $51K / yr.
$50.5K - $52.3K
28% of jobs
$52.8K is the 75th percentile. Wages above this are outliers.
$52.3K - $54.2K
16% of jobs
$54.2K - $56K
2% of jobs
$56K - $57.9K
2% of jobs
$57.9K - $59.8K
2% of jobs
$59.8K - $61.6K
0% of jobs
$61.6K - $63.5K
7% of jobs
$43K
$52K
$63.5K
How much do nice iex jobs pay per year?
As of Aug 28, 2026, the average yearly pay for nice iex in the United States is $52,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $52,000.00 per year, depending on experience, location, and employer.
What is NICE IEX?
Nice IEX is a workforce management (WFM) software solution designed primarily for contact centers. It helps organizations forecast call volumes, schedule staff, manage adherence, and optimize workforce efficiency. The platform automates scheduling, tracks real-time employee performance, and supports reporting and analytics, enabling managers to make data-driven decisions. Overall, Nice IEX aims to improve productivity, customer service, and operational efficiency within organizations.
What is a NICE IEX job?
A NICE IEX job typically involves managing and optimizing workforce management (WFM) software used in call centers to forecast, schedule, and track agent performance. Professionals in this role work with NICE IEX Workforce Management, ensuring efficient staffing, adherence, and operational efficiency. They analyze historical data, create schedules, and adjust workforce plans to meet service level goals. This role is crucial for improving productivity, reducing costs, and enhancing customer service within contact centers.
How does a professional working with NICE IEX typically collaborate with other departments to optimize workforce management?
Professionals using NICE IEX Workforce Management often work closely with operations, human resources, and IT teams to ensure accurate forecasting, scheduling, and real-time adjustments. Collaboration involves gathering input on staffing needs, communicating schedule changes, and integrating data from various sources to enhance workforce efficiency. Regular meetings and shared dashboards are common, helping align staffing strategies with business objectives and ensuring optimal service levels across the organization.
What are the key skills and qualifications needed to thrive as a NICE IEX Workforce Management Specialist, and why are they important?
To thrive as a NICE IEX Workforce Management Specialist, you need expertise in workforce planning, scheduling, and analytics, typically supported by experience in contact center operations or a related field. Proficiency with NICE IEX software, data analysis tools, and reporting systems is essential, and certifications in workforce management software can be advantageous. Strong problem-solving, attention to detail, and communication skills help you collaborate with team members and optimize staffing solutions. These competencies are crucial to ensuring efficient workforce utilization, improved customer service, and cost-effective operations.
What is the difference between Nice Iex vs Nice Iex?
| Aspect | Nice Iex | Nice Iex |
|---|---|---|
| Required Certifications | Typically requires certifications in network security or cybersecurity | Typically requires certifications in network security or cybersecurity |
| Work Environment | Works in security operations centers, IT departments, or cybersecurity firms | Works in security operations centers, IT departments, or cybersecurity firms |
| Industry Usage | Commonly employed in cybersecurity and network security industries | Commonly employed in cybersecurity and network security industries |
| Job Focus | Focuses on security monitoring, incident response, and threat analysis | Focuses on security monitoring, incident response, and threat analysis |
Both roles involve cybersecurity tasks, requiring similar certifications and working in comparable environments. The primary difference may lie in specific company terminology or regional job titles, but generally, Nice Iex and Nice Iex refer to the same or very similar cybersecurity positions.
More about Nice Iex jobs
What cities are hiring for Nice Iex jobs?
Cities with the most Nice Iex job openings:
What are the most commonly searched types of Nice Iex jobs?
The most popular types of Nice Iex jobs are:
What states have the most Nice Iex jobs?
States with the most job openings for Nice Iex jobs include:
What job categories do people searching Nice Iex jobs look for?
The top searched job categories for Nice Iex jobs are:
Job description
Livevox NICE Contact Developer
Location – Plano, TX FTE Only
• 6-8 year exp. in Livevox/NICE In Contact development
• Call center experience in NICE InContact with hands-on in Studio Scripting (Omni channel scripting)
• Strong knowledge on Nice Personal Contact Dialer
• Strong knowledge on NICE IEX
• Strong knowledge on Nice Quality Management
• LiveVox dialer /Smart Reach hands-on with scripting
• Good knowledge on API GW; Elastic Stack (ELK); Snowflake integration
• Good knowledge on AWS; Kafka and hands-on on AWS services such as EKS, EC2, Lambda and Kafka configuration knowledge
• Should have knowledge on Salesforce call center components (SSO configuration/SailPoint profiling/Omnichannel/call center setup/SF managed packages/Softphone integration with NICE; LiveVox switches)
• Understanding of the Studio Scripting
• Experience working with Kafka
• Experience Nice Personal Contact Dialer
• Experience in NICE IEX
• Knowledge in CI/CD tools and DevOps pipeline
• Must come to office 3-4 days and be in office for client interview
About AceStack
Sourced by ZipRecruiter
AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
NJ, US