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Network Help Desk Jobs in Minnesota (NOW HIRING)

HM Cragg

IT Manager

Eden Prairie, MN

$96K - $118K/yr

... help desk support, ticket triage, user communication, issue escalation, and timely resolution of hardware, software, access, network, printer, phone, and ERP-related technical and permissions issues ...

HM Cragg

IT Manager

Eden Prairie, MN · On-site

$135K - $155K/yr

... help desk support, ticket triage, user communication, issue escalation, and timely resolution of hardware, software, access, network, printer, phone, and ERP-related technical and permissions issues ...

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Troubleshoot networking, connectivity, and user access issues * Support Azure Active Directory ... Help Desk Technicians * MSP Support Technicians * Technical Support Administrators * Desktop ...

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Troubleshoot networking, connectivity, and user access issues * Support Azure Active Directory ... Help Desk Technicians * MSP Support Technicians * Technical Support Administrators * Desktop ...

Virtelligence

Service Desk Support Analyst

Saint Paul, MN

$20.75 - $28.25/hr

Knowledge of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN. * Knowledge of Active Directory, Group Policy, and endpoint security tools. * Knowledge of ITIL best practices for incident ...

The Evolvers Group

Service Desk Support Analyst

Saint Paul, MN · On-site

$20.75 - $28.25/hr

Knowledge of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN. * Knowledge of Active Directory, Group Policy, and endpoint security tools. * Knowledge of ITIL best practices for incident ...

AllStar

IT Support Specialist Tier II

Gaylord, MN · On-site

$50K - $55K/yr

... networking, connectivity, and user access issuesSupport Azure Active Directory (Azure AD ... This is not a repetitive "password reset only" help desk role. You'll gain hands-on experience ...

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All JobsNetwork Help Desk JobsNetwork Help Desk Jobs in Minnesota

Network Help Desk information

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$32

How much do network help desk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for network help desk in Minnesota is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a network help desk professional?

To thrive as a Network Help Desk professional, you need a solid understanding of computer networks, troubleshooting skills, and typically an associate degree or relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools, ticketing systems, and remote desktop applications is often required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills enable prompt, accurate support that ensures network reliability and minimizes downtime for organizations.

What is the difference between Network Help Desk vs Technical Support Specialist?

AspectNetwork Help DeskTechnical Support Specialist
CertificationsCompTIA Network+, Cisco CCNACompTIA A+, Microsoft Certified
Work EnvironmentHelp desk, IT support centers, corporate networksCustomer service, software/hardware troubleshooting
Employer & IndustryIT departments, managed service providersTech companies, retail, healthcare

Network Help Desk roles focus on troubleshooting network issues, configuring routers, switches, and maintaining network infrastructure. Technical Support Specialists handle a broader range of hardware and software problems, often assisting end-users with software applications and device issues. While both roles require technical certifications and customer service skills, Network Help Desk positions are more network-centric, whereas Technical Support Specialists cover a wider array of technical problems.

What is a network help desk professional?

Network Help Desk professionals are IT support specialists who assist users in troubleshooting and resolving issues related to computer networks. They handle problems such as connectivity issues, network configuration errors, and hardware or software malfunctions. Their responsibilities often include responding to user queries, diagnosing network problems, guiding users through solutions, and escalating complex issues to higher-level technical staff. Network Help Desk professionals play a crucial role in maintaining the smooth operation of an organization's IT infrastructure.

What are some common challenges faced by network help desk professionals, and how can they be managed effectively?

Network Help Desk professionals often encounter challenges such as troubleshooting complex connectivity issues, handling high volumes of support requests, and communicating technical information to non-technical users. Managing these challenges effectively involves prioritizing tickets based on urgency, continuously updating technical skills, and utilizing clear, customer-friendly communication. Additionally, collaborating closely with network engineers and other IT staff can help resolve escalated issues quickly and foster a supportive team environment.
What are popular job titles related to Network Help Desk jobs in Minnesota? For Network Help Desk jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Network Help Desk jobs in Minnesota look for? The top searched job categories for Network Help Desk jobs in Minnesota are:
Network Help Desk jobs near you
Infographic showing various Network Help Desk job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $42,463 per year, or $20.4 per hour.

Front Desk Receptionist (Entry-Level)

Katapult Network

Minneapolis, MN • On-site

$15.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Bachelor's Degree Required to Apply
Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation's top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations that want to find their next generation of talent.
The Job
We're searching for an entry-level Front Desk Receptionist to support a healthcare organization focused on delivering an excellent patient experience. This role serves as the first point of contact for patients and visitors, helping with check-in, scheduling, and general questions. It's a great opportunity for recent graduates who enjoy helping people, staying organized, and want to build a career in the healthcare field.
What you will be doing as a Front Desk Receptionist:
  • Welcome patients and visitors with friendly, professional customer service
  • Assist with check-in, appointments, and general questions
  • Coordinate scheduling and communicate appointment details clearly
  • Answer incoming calls and direct inquiries appropriately
  • Maintain accurate records and update patient information
  • Manage paperwork, forms, and administrative details
  • Ensure patients receive clear information and follow-up instructions
  • Support daily office operations to keep the front desk running smoothly
What We're Looking For in a Front Desk Receptionist:
  • Communication skills: Clear and friendly communication in person and over the phone
  • Professionalism: Positive attitude, polished presence, and comfort interacting with a wide range of people
  • Attention to detail: Accurate when updating records or handling forms
  • Organization: Able to manage multiple tasks and stay on top of follow-up items
  • Customer focus: Patient, welcoming, and committed to creating a great experience
  • Adaptability: Comfortable learning new systems and working in a fast-paced environment
Requirements To Be A Front Desk Receptionist:
  • Bachelor's degree
Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.
We're social! Follow us on:
Instagram: @katapultnetwork
Facebook: https://www.facebook.com/KatapultNetwork
LinkedIn:
Similar" data-faitracker-click-bind="true">https://www.linkedin.com/compa...
Other job titles that we would consider: Administrative Assistant, Executive Assistant, Operations Assistant, Office Admin, Admin Assistant, Office Manager, Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Patient Services Representative, Health Services Representative, General Office Assistant, Office Administrative Assistant, Receptionist/Office Assistant,, Scheduling Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant, Customer Support Specialist
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
Education:
  • Bachelor's (Required)
Location:
  • Must reside in state of Missouri

Work Location: In person

Apply