Nc Fast Help Desk Jobs in Madison, WI (NOW HIRING)

Department: Systems

Employment Type: Full Time

Location: Oregon - Clackamas

Reporting To: Systems Implementation Manager

Compensation: $110,000 - $130,000 / year

Headquartered in the Pacific Northwest, Wyld produces the best Cannabis tasting edibles and beverages on the market using real fruit and natural flavors. When adventure calls, we answer - always ready to embrace challenges, test boundaries, and push limits. Our company ethos is founded in strong values and our Pillars of Commitment to our communities and the Earth itself. Our ambitious team embraces challenges, tests boundaries, and is always ready for adventure. Wyld operates in AZ, CA, CO, IL, MA, MD, MI, MO, NM, NV, NJ, NY, OH, OR, OK, WA, and across all of Canada with more launches on the horizon.

Ability to excel in a fast-growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative.

Embody Wyld Core Values, The Wyld Way

Wyld's core values are the driving force and energy behind everything we do. These values drive our culture, our business philosophy and our philanthropic efforts. It is the cornerstone for all that we do here at Wyld.

• -Make a Mark
• -We Blaze Our Own Trail
• -Brand First
• -We Mean Business

Summary

The ERP Systems Administrator ensures the reliable performance of ERP systems for Wyld. They will maintain the software and ensure it is producing efficient results for the business. This includes monitoring system performance, implementing software upgrades, and troubleshooting issues that arise. This individual will be responsible for all day-to-day tasks and support relating to the ERP.

The ERP Systems Administrator may also work on projects designed to identify security and efficiency issues and develop solutions to those issues. The ERP Administrator will also act as a liaison between functional process owners and any technical resources such as external developers or IT network specialists. Occasionally, they are also responsible for training staff in using this software. Must be able to work a flexible schedule.

The duties and responsibilities below outline the expected skills, abilities, and experience required to perform this role successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

• Assist users in all aspects of ERP system use
• Develop, recommend and implement strategies and programs that address company objectives
• Provides functional and technical support for the ERP and related system-environments; monitor the system daily and respond in a timely manner to security, usability concerns and resolve help desk requests
• Manage the configuration and operation of a web-based ERP platform; provide technical support for the ERP and software issues ...(Note: truncated for brevity; full list continues as provided in the source.)

The qualifications listed below represent the knowledge, skills, education, experience, and abilities required to perform this role successfully.

Education & Experience

• Experience with Sage Intacct is required
• A minimum of 3 years experience in ERP systems and/or administration
• Proven track record of analyzing complex processes and driving execution of improvements
• Demonstrated successful transition and implementation of workflows and policies
• Experience transforming data into executive-level dashboards and reports that can be utilized to make business decisions
• Understanding of relational databases and data integration tools
• Strong manufacturing environment knowledge is preferred
• Hands-on experience with the following technology stack: Windows, Microsoft Office, Slack, Sage Intacct, Power BI, Wherefour, Salesforce, Shopify eCommerce
• Strong project management, organizational, analytical, and presentation skills
• Demonstrated ability to apply critical thinking to processes to develop, recommend and implement strategies and programs that address company objectives
• Strong interpersonal skills and ability to professionally interact with managers, staff and officers at all levels of the organization with diplomacy and professionalism
• Not afraid to take ownership; demonstrates a growth mindset
• Effectively communicate information and respond to questions/suggestions from various levels within the company
• Exceptional team player attitude, unafraid of rolling up the sleeves when necessary
• Ability to think quickly on your feet, and problem solve effectively
• Possess mathematical skills: addition, subtraction, multiplication and division
• Travel between sites will be required

Ability & Technical Skills

• Ability to work with a strong sense of urgency while maintaining accuracy in a fast-paced manufacturing environment.
• Ability to read, write, and communicate effectively in English.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Familiarity with basic computer applications, including Microsoft Office, Google Workspace, and work management systems such as Slack, Jira, or similar platforms.
• Ability to travel occasionally between Company buildings or work sites, as needed.

Certifications & Compliance

• Must be at least 21 years of age, as required by applicable state regulations.
• Must successfully complete a pre-employment background check, where permitted by law.
• Must obtain and maintain all licenses, permits, certifications, or registrations required by applicable federal, state, provincial, or local laws and regulations.
• ServSafe Certification or Food Handler's Card is preferred, where applicable.

Additional Requirements

• Compliance with all company safety, sanitation, quality, and food safety policies is required at all times.
• Must be willing to work a flexible schedule.

You'll receive a competitive salary of $110K-130K/year, 11 paid holidays, 120 hours of PTO, 401K, and fully paid health, dental and vision insurance.

Wyld is an Equal Opportunity Employer.