Job Summary:
Navan is seeking a detail-oriented product manager to join their Navan Connect team. The role involves becoming the subject matter expert for the product, collaborating with customer-facing teams to address client issues, and managing the product roadmap to prioritize features that align with the product vision.
Responsibilities:
โข Become the SME for Navan Connect and will be the โgo-toโ person for anything related to the product.
โข Partner closely with CSMs/Solution Architects to understand client issues and identify new requirements.
โข Use AI to manage all client feedback/issues in a timely manner and build a system that learns from every resolved issue.
โข Own the product roadmap and prioritize features that execute the product vision.
โข Deliver clear and concise documentation for both technical and non-technical stakeholders.
โข Collaborate daily with cross-functional teams (Design, Engineering, Legal, GTM) to ensure smooth product execution and risk management.
Qualifications:
Required:
โข 1-2 years of experience in product management, product operations, or fintech background.
โข AI fluency - You've had real world experience with Claude Code (or similar tooling) to create knowledge bases/skills, prototyping and technical concepts.
โข Prioritization master - you have the fortitude to intake many things at once and come out the other side clear-headed and confident on what to do first.
โข Excellent verbal and written communication skills; you know when to talk technical or when to explain it like a 5 year old.
โข Strong customer empathy - it keeps you up at night if our product isn't meeting a client's expectations.
Preferred:
โข Experience in fintech, payments, expense management is preferred.
Company:
Navan provides travel, expense, and corporate card management to automate manual processes and drive spend visibility. Founded in 2015, the company is headquartered in Palo Alto, USA, with a team of 1001-5000 employees. The company is currently Late Stage.