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Onity Jobs (NOW HIRING)

Ocwen

Team Lead, Call Center

Plano, TX · Hybrid

This position is full-time. What Onity Mortgage Offers: * Competitive benefits * 401(k) with company match after 1 year * Paid holidays + 2 floating holidays + 1 volunteer day per year * 19 days of ...

Onity Group Inc.

Call Center Representative

Plano, TX · On-site

$15 - $18.75/hr

What Onity Mortgage Offers * Competitive benefits * 401(k) with company match after 1 year * Paid holidays + 2 floating holidays + 1 volunteer day per year * 19 days of paid time off per year

Ocwen

Team Lead, Customer Resolutions

Mount Laurel, NJ · On-site

This position is full-time. What Onity Mortgage Offers: * Competitive benefits * 401(k) with company match after 1 year * Paid holidays + 2 floating holidays + 1 volunteer day per year * 19 days of ...

Ocwen

Non-QM Underwriter

West Palm Beach, FL · On-site

$90K - $105K/yr

Onity Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to customers, clients and investors. At Onity, we strive to earn our ...

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Onity information

See salary details

$45K

$84.8K

$106.5K

How much do onity jobs pay per year?

As of Aug 3, 2026, the average yearly pay for onity in the United States is $84,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $96,000.00 per year, depending on experience, location, and employer.

What jobs make $1,000,000 a year?

Jobs that can earn $1,000,000 annually typically include high-level executive roles such as CEOs, CFOs, and other C-suite positions, especially in large corporations. Additionally, successful entrepreneurs, top-tier investment bankers, hedge fund managers, and certain professional athletes or entertainers may reach this income level through salaries, bonuses, and investments. These roles often require extensive experience, advanced skills, and significant responsibility.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, investment bankers, and certain specialized medical professionals like neurosurgeons. These roles typically require extensive experience, advanced skills, and often involve leadership, strategic decision-making, or ownership responsibilities.

What is an Onity technician and what do they do?

An Onity technician is a professional who installs, maintains, and repairs electronic locking systems and access control products manufactured by Onity, commonly used in hotels, businesses, and institutions. Their responsibilities include troubleshooting electronic locks, programming keycards, updating system software, and ensuring the security and proper operation of Onity devices. They may also train staff on system use and respond to emergency lockout situations. Strong technical skills and familiarity with electronic security systems are essential for this role.

What are some typical challenges faced by Onity field technicians, and how can applicants prepare for them?

Onity field technicians often encounter challenges such as troubleshooting complex electronic locking systems and providing on-site support under time constraints. They may also need to coordinate with hotel management and maintenance teams to minimize disruption to guests while performing installations or repairs. To prepare, applicants should familiarize themselves with electronic access control technologies, strengthen their customer service skills, and be ready to adapt to varying work environments. A proactive approach to problem-solving and clear communication with clients and team members are essential for success in this role.

What is an Onity job?

An Onity job typically refers to a position with Onity, a company specializing in electronic locking solutions and access control systems for hotels, commercial businesses, and other industries. Jobs at Onity can range from technical roles in product installation and maintenance to sales, customer support, and engineering positions. Employees may work directly with clients to provide security solutions or support the development of new locking technologies. If you're interested in working at Onity, job opportunities are often listed on their official website or job boards.

What is the difference between Onity vs Hotel Lock Technician?

AspectOnityHotel Lock Technician
CredentialsTechnical certifications, locksmith licensesTechnical certifications, locksmith licenses
Work EnvironmentManufacturing, installation, and support for hotel security systemsOn-site repair, installation, and maintenance of hotel locks
Industry UsageUsed by hotel chains and security providersEmployed by hotels, security companies, and maintenance firms

Both Onity and Hotel Lock Technicians require similar credentials and work within the hotel security industry. Onity focuses on manufacturing and supporting hotel lock systems, while Hotel Lock Technicians primarily perform installation and maintenance on-site. Understanding these differences helps job seekers identify the right career path in hotel security and maintenance roles.

What are the key skills and qualifications needed to thrive as an Onity Technician, and why are they important?

To thrive as an Onity Technician, you need a solid background in electronics, troubleshooting, and access control systems, often supported by technical training or relevant certifications. Familiarity with Onity software, RFID technology, and diagnostic tools is typically required. Excellent problem-solving, attention to detail, and strong customer service skills help technicians deliver effective support and build client trust. These skills are crucial for ensuring the security, reliability, and functionality of electronic locking systems in hospitality and commercial environments.

What does the company Onity do?

Onity is a company that designs and manufactures electronic locking systems and access control solutions primarily for the hospitality industry. Employees in related roles may work with security hardware, software integration, and customer support to ensure secure and reliable access management. The company often requires technical skills and knowledge of electronic security systems.

Which job is best for a 40 year old woman?

The best job for a 40-year-old woman depends on her skills, interests, and experience. Many roles such as administrative assistant, customer service representative, or project coordinator are suitable, often requiring strong communication and organizational skills. Age is generally not a barrier, and flexible or part-time positions can also be good options based on personal circumstances.
More about Onity jobs
What cities are hiring for Onity jobs? Cities with the most Onity job openings:
What are the most commonly searched types of Onity jobs? The most popular types of Onity jobs are:
What states have the most Onity jobs? States with the most job openings for Onity jobs include:
What job categories do people searching Onity jobs look for? The top searched job categories for Onity jobs are:
Onity jobs near you
Infographic showing various Onity job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 82% Physical, and 18% Remote job distribution, with an average salary of $84,844 per year, or $40.8 per hour.

Team Lead, Customer Resolutions

Onity Group Inc.

Mount Laurel, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


The Team Lead, Customer Resolutions will play a key role in the coaching and development of the Customer Resolutions Coordinators under their supervision. Focus areas will include utilization of our technology, scripting, and loss mitigation experience to achieve top results in volume of resolutions, reduction in variability and high-quality scores.
Work Schedule:
  • The Team Lead must be availabel to work the shift of their team members. Scheduled work hours are 12 pm to 9 pm Monday through Friday and rotating Saturdays from 8 am to 5 pm.
  • This is a 100% in-office position. Employee must be within commutable distance to the Mt. Laurel, NJ office.
  • This position is full-time.

What Onity Mortgage Offers:
  • Competitive benefits
  • 401(k) with company match after 1 year
  • Paid holidays + 2 floating holidays + 1 volunteer day per year
  • 19 days of paid time off per year
  • Tuition assistance
  • Quarterly "Fun at Work" events
  • Opportunity for yearly merit increase in compensation

Job Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Provide strategic oversight and direction regarding Onity's Call Center Operation - Customer Resolutions department regarding performance and practices to ensure high quality product output and operational excellence throughout the organization.
  • Closely monitor various metrics such as Key Performance Indicators (KPIs) to achieve business objectives.
  • Manage a diverse team of associates located in the US with an emphasis on retention of high performing associates, coaching and professional development.
  • Oversee the execution of all Customer Resolutions processes to ensure a high degree of timeliness, accuracy, and compliance.
  • Leverage effective short, medium, and long-range planning to anticipate business needs as they arise and provide effective solutions to Executive Management.
  • Review departmental control reporting to ensure compliance with internal and external guidelines related to ERM servicing commitments.
  • Update and implement internal controls and procedures as risks are identified.
  • Ensure all internal policies and procedures are updated to reflect compliance changes.
  • Develop and document business process enhancements and opportunities for increased automation.
  • Login to the escalation queue to handle and manage queries and escalations real time.

Qualifications:
To perform this job successfully, an individual must have the following education and/or experience:
  • Bachelor's degree or equivalent preferred
  • Minimum of one year experience leading a team in a call center enviroment
  • Minimum of two years experience in a customer service or collections environment
  • Proficient with Microsoft Office products (e.g., Word, Excel, Outlook, etc.)
  • Strong written/verbal communication skills
  • Persuasive demeanor with ability to make rational decisions based on business expectations.
  • Ability to deal with conflict and resolve in accordance with business unit requirements
  • Adapts well in a changing environment

Training/Licensing Requirements:
  • Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

Work Schedule/Requirements:
  • Scheduled work hours are 12 pm to 9 pm Monday through Friday and rotating Saturdays from 8 am to 5 pm.
  • Our call center hours of operation are Monday - Friday 8:00 a.m. - 9:00 p.m. EST, Saturday 8:00 a.m. - 5:00 p.m. EST. Scheduled 40 hour weekly shifts will fall into those timeframes. Must be fleble to work a 40 hour work schedule between these hours. Rotating Saturdays are required.
  • Shifts are subject to a changing rotation schedule. Employees in this role must be flexible and available to work during all listed business hours. Shifts are determined by business needs.
  • This is a 100% in office position office position. Employee must be within commutable distance to Mount Laurel, NJ and able to work in the office as required.

#WeAreOnIt
About Us
Onity Group Inc. is a leading non-bank financial services company providing mortgage servicing and originations solutions through its subsidiary, Onity Mortgage, formerly known as PHH Mortgage. Onity Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to customers, clients and investors.
At Onity, we strive to earn our customers' loyalty every day. We do this by consistently delivering exceptional service and building trust through reliability, integrity, and following through on our commitments. We operate through the lens of the customer, understand the importance of homeownership, and take pride in helping homeowners. Collectively this fosters long-term relationships, ensuring our customers feel valued and supported. We expect all employees to interact with and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our service delivery standards.
Onity is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to inclusion and equal opportunity ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Onity Group Inc. offers a comprehensive benefits package including medical, dental and vision; up to 3% match on 401(k) contributions; generous paid time off; company-paid life, accident and disability coverage; programs for mental, physical and financial wellness; and more. Visit jobs.onitygroup.com for details.

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