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Franconnect Jobs (NOW HIRING)

FranConnect

Product Design Director

Herndon, VA

$159K - $195K/yr

FranConnect customers span all sizes, growth phases, and industries and they grow 44% faster on average than the broader franchising market. Backed by private-equity investor Serent Capital ...

FranConnect

Senior Product Manager - Mobile

Herndon, VA

$130K - $171K/yr

FranConnect FranConnect supports franchisors and multi-location brands with tools used daily by managers, employees, and operators in the field. Mobile experiences are central to how our customers ...

FranConnect, LLC

Senior Product Manager - Mobile

Herndon, VA · On-site

$130K - $171K/yr

Job Type Full-time Description About FranConnect FranConnect supports franchisors and multi-location brands with tools used daily by managers, employees, and operators in the field. Mobile ...

FranConnect, LLC

Product Design Director

Herndon, VA · On-site

$159K - $195K/yr

FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 ...

FranConnect, LLC

Product Design Director

Herndon, VA · On-site

$159K - $195K/yr

FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 ...

FranConnect, LLC

Product Design Director

Herndon, VA · On-site

$159K - $195K/yr

FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 ...

FranConnect, LLC

Senior Product Manager - Mobile

Herndon, VA · On-site

$130K - $171K/yr

Description About FranConnect FranConnect supports franchisors and multi-location brands with tools used daily by managers, employees, and operators in the field. Mobile experiences are central to ...

FranConnect, LLC

Senior Content Specialist

Herndon, VA · On-site

FranConnect is the leading enterprise software provider for franchise and multi-location businesses. For over 25 years, the FranConnect platform has served as the sales, operations, and marketing ...

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Franconnect information

See salary details

$31K

$84.6K

$126.5K

How much do franconnect jobs pay per year?

As of Jun 17, 2026, the average yearly pay for franconnect in the United States is $84,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $118,000.00 per year, depending on experience, location, and employer.

What is the difference between Franconnect vs Franchise Development Manager?

AspectFranconnectFranchise Development Manager
Primary RoleSoftware platform provider for franchise managementProfessional responsible for recruiting and onboarding franchisees
Work EnvironmentTech company, SaaS industryFranchise or corporate office, sales and marketing focus
Required CredentialsBusiness or tech background, familiarity with SaaS solutionsSales, marketing, or business development experience, often with a bachelor's degree
Industry UsageUsed by franchise brands for management softwareEmployed by franchise companies to expand their network

While Franconnect is a software platform that helps franchise brands manage operations, a Franchise Development Manager is a professional role focused on recruiting new franchisees. The two are related but serve different functions within the franchise industry.

What are some common challenges faced by Franconnect administrators when implementing the platform for new franchisees?

Franconnect administrators often encounter challenges such as ensuring data consistency across multiple franchise locations, training new users on the platform’s features, and customizing modules to fit specific franchise workflows. Balancing the needs of both franchisors and franchisees while maintaining system integrity can be complex, especially during the initial rollout phase. Administrators typically collaborate with IT teams and franchise managers to address technical issues and provide ongoing support, helping to streamline operations and foster user adoption.

What are the key skills and qualifications needed to thrive as a FranConnect Specialist, and why are they important?

To thrive as a FranConnect Specialist, you need experience in franchise operations, business analysis, and a solid understanding of CRM or franchise management platforms, often backed by a degree in business or a related field. Familiarity with the FranConnect software suite, data analytics tools, and possibly certifications in CRM or project management are typically required. Excellent problem-solving, communication, and organizational skills help you bridge gaps between franchisors, franchisees, and technical teams. These skills ensure effective system implementation, user adoption, and streamlined franchise operations.

What is FranConnect?

FranConnect is a franchise management software platform designed to help franchisors and franchisees manage and grow their businesses efficiently. It offers tools for operations, sales, marketing, and performance tracking, all tailored to the unique needs of franchise systems. The platform streamlines communication, ensures brand consistency, and provides actionable insights to drive franchise growth. Many well-known franchise brands use FranConnect to optimize their processes and achieve better results.
More about Franconnect jobs
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What job categories do people searching Franconnect jobs look for? The top searched job categories for Franconnect jobs are:
Franconnect jobs near you
Infographic showing various Franconnect job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $84,587 per year, or $40.7 per hour.
Senior Product Designer - Core Products

Senior Product Designer - Core Products

FranConnect, LLC

Herndon, VA • On-site

Other

Posted 27 days ago

Job description

Description

Who is FranConnect?

FranConnect is the leading franchise and multi-unit management software provider. For 20 years, the FranConnect platform has served as the sales, operations, and marketing backbone for over 1500 brands worldwide. Nine of the Franchise Times Top 10 Fastest-Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational performance. FranConnect customers span all sizes, growth phases, and industries and they grow 44% faster on average than the broader franchising market. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global offices in Australia, India, Colombia and Canada. For more information on FranConnect, visit www.franconnect.com.

Why Join Us

At FranConnect, we believe that great companies are built on great cultures. Our team is passionate, collaborative, and driven by a shared mission: to empower franchise and multi-location businesses with the tools they need to thrive. We foster an environment where innovation, transparency, and continuous learning are at the core of everything we do. Employee growth and well-being matter to us, and we take pride in cultivating a workplace where every voice is heard, ideas are valued, and contributions make a real impact.


Joining FranConnect means being part of a company that not only values its people but also plays a crucial role in shaping the future of franchising and multi-location businesses. If you're looking for a place where you can grow, contribute meaningfully, and be part of something bigger, we'd love to have you on our team.


Primary Duties & Responsibilities

  • Design features and workflows for complex, data-rich B2B SaaS products.
  • AI-native design -- integrating AI across discovery, prototyping, and delivery to accelerate iteration and scale impact across squads. 
  • Partner with Product Managers to translate requirements into intuitive UX solutions.
  • Contribute to improving consistency across products by applying shared patterns and standards.
  • Support the evolution of the design system through contributions and feedback.
  • Conduct research using product analytics (e.g., Pendo) and customer feedback.
  • Collaborate with Engineering teams, including offshore partners in India, to deliver high-quality designs.
  • Present design work and rationale to product leadership and customers.


Requirements

Required Qualifications

  • 5-8 years of product design experience
  • B2B SaaS experience is required (please do not apply if you are missing this experience)
  • Demonstrated experience applying AI tools to the design process and building/scaling a design system that unifies experience across a multi-product platform to enable squads to effectively execute. 
  • Experience designing complex workflows or operations-focused software
  • Portfolio demonstrating strong UX fundamentals and problem-solving skills
  • Ability to work independently with guidance and feedback from senior designers
  • Strong communication and collaboration skills
  • Experience working with offshore engineering teams in India is a major plus
  • Comfortable navigating ambiguity, demonstrating a positive approach to change with the ability to adapt and remain effective in evolving environments


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