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Nami Manager Jobs (NOW HIRING)

NAMI Chicago

Warmline Lead Peer Specialist

Chicago, IL · On-site

$18 - $23.25/hr

Using NAMI Chicago's client record management system, maintain accurate and confidential records of all interactions with help seekers, adhering to privacy regulations and organizational policies.

Nami Nori West Village

Sous Chef

Manhattan, NY

$70K - $80K/yr

... Nami Nori's Hand Rolls Are Worth the Wait" * And more... BENEFITS * Compensation: $70,000- $80,000 * 56 hours paid time off annually * Additional 40 hours vacation time annually for management

NAMI Chicago

Warmline Peer Supervisor

Chicago, IL · On-site

$54K - $60K/yr

Warmline Peer Manager Office Location: Work from home up to 5 days per week; this is not a work ... The option to work at the NAMI Chicago Office is available. Schedule: The hybrid work policy is ...

Nami Nori Atlantic Park

Porter Dishwasher

Virginia Beach, VA · On-site

$12.25 - $16/hr

Nami Nori was the first to specialize in open-style temaki (sushi hand rolls) in New York City ... Time Management Skills Attention to Detail Customer Service Orientation Willingness to Learn ...

Comfortsystemsusa

Distribution Supervisor

Windsor, WI · On-site

Use NAMI management systems to track shipments, inventory, and employee productivity. * Assist in scheduling and assigning work to team members based on operational priorities. * Conduct quality ...

NAMI San Diego

Clubhouse Support Specialist

San Diego, CA · On-site

$24 - $29/hr

... money management, cultural, faith based, leisure and recreation opportunities. * Assist in enrolling individuals in NAMI SD/IC Clubhouse and, within 30 days, assist them to identify employment ...

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All JobsNami Manager Jobs

Nami Manager information

See salary details

$28.5K

$62.7K

$113.5K

How much do nami manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for nami manager in the United States is $62,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Nami Manager, and how can they be addressed?

Nami Managers often face the challenge of balancing administrative duties with providing support to both staff and clients. Managing a diverse team and meeting organizational goals while ensuring high-quality mental health services requires strong communication and organizational skills. To address these challenges, it’s important to foster an open team culture, prioritize ongoing training, and utilize efficient systems for scheduling and case management. Regular check-ins and collaborative problem-solving can also help maintain a positive work environment and support staff retention.

What are the key skills and qualifications needed to thrive as a NAMI Manager, and why are they important?

To thrive as a NAMI Manager, you need expertise in mental health advocacy, program development, and organizational leadership, often supported by a background in social work, psychology, or nonprofit management. Familiarity with case management software, grant writing, and reporting systems is typically required. Exceptional interpersonal skills, cultural competence, and the ability to motivate volunteers and staff are crucial soft skills for this role. These qualifications enable effective program delivery, strong community impact, and sustainable organizational growth in the mental health sector.

What is a Nami Manager?

A Nami Manager is typically a leadership or administrative role within NAMI, the National Alliance on Mental Illness, a U.S.-based nonprofit organization dedicated to mental health advocacy, education, support, and public awareness. The Nami Manager oversees programs, coordinates volunteers, manages resources, and ensures the effective delivery of NAMI's services within a local or regional chapter. This role often involves community outreach, event planning, partnership development, and ensuring compliance with organizational policies. Nami Managers play a crucial role in supporting individuals and families affected by mental illness through education, support groups, and advocacy efforts.

What is the difference between Nami Manager vs Nami Coordinator?

AspectNami ManagerNami Coordinator
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; relevant certifications may be preferredUsually requires a high school diploma or equivalent; some roles prefer additional certifications or training
Work EnvironmentLeads teams in community organizations, mental health clinics, or nonprofit agenciesSupports program activities, assists with client intake, and coordinates services within similar settings
Employer & Industry UsageCommonly employed by mental health agencies, nonprofits, and healthcare providersOften found in the same organizations, focusing on operational support and client coordination

The Nami Manager oversees program operations and manages staff, while the Nami Coordinator handles day-to-day client interactions and program support. Both roles are vital in mental health and community service settings, but the manager has broader responsibilities and leadership duties.

More about Nami Manager jobs
What cities are hiring for Nami Manager jobs? Cities with the most Nami Manager job openings:
What are the most commonly searched types of Nami jobs? The most popular types of Nami jobs are:
What states have the most Nami Manager jobs? States with the most job openings for Nami Manager jobs include:
What job categories do people searching Nami Manager jobs look for? The top searched job categories for Nami Manager jobs are:
Nami Manager jobs near you
Infographic showing various Nami Manager job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 100% Hybrid job distribution, with an average salary of $62,661 per year, or $30.1 per hour.
Warmline Lead Peer Specialist

Warmline Lead Peer Specialist

NAMI Chicago

Chicago, IL • On-site

$18 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Be an early applicant

Job description

Description:

Type: Full-Time

Reports to: Warmline Peer Supervisor

Office Location: Work from home up to 5 days per week; this is not a work from anywhere role. You must maintain a private, confidential workspace in your home within Illinois and be able to attend in-person trainings and meetings at our Chicago office (224 W. Hill St., Suite 410, Chicago IL) or other designated location as requested. The option to work at the NAMI Chicago Office is available.


Schedule: The hybrid work policy is subject to changes with notice. Peer Support Warmline employees are required to work a portion of major holidays and any additional holidays that coincide with their regular schedule. The training and onboarding schedule may differ from the regular work schedule.


Shifts:

  • Tuesday-Saturday 8am-4pm
  • Tuesday-Saturday 12pm-8pm

Background:

Guided by the experiences of those living with mental health conditions and rooted in equity, NAMI Chicago educates to fight stigma and discrimination, fiercely advocates for our community, and shares hope, connection and expertise with people on their mental health journey. NAMI Chicago seeks to fill gaps in Chicago's mental health system, with an intentional emphasis on serving underrepresented populations and breaking down barriers to care.


Who We Are Looking For:

The Warmline Lead Peer Specialist supports NAMI Chicago’s mission by providing direct support to help seekers (at least 75% of their weekly shifts) and supporting the team throughout their shift. They value collaboration, mutuality, and the power of lived experience to inspire hope and support others in their recovery journey. Peer support is non-clinical services provided by individuals trained and certified to utilize their own, personal lived experience in recovery from mental health and/or substance use challenges to support other individuals in their journey of recovery from substance use and/or mental health or other behavioral health challenges. These services include offering and receiving help based on shared understanding, respect, and mutual empowerment (IDHS, Peer Recovery Support Services). The Warmline Lead Peer Specialist utilizes understanding, empathy, validation, and lived experience to ensure help seekers throughout Illinois feel heard and supported as they navigate their recovery. This role requires strong communication skills, emotional intelligence, and the ability to remain composed under pressure while multitasking across various platforms and tasks.


Essential Functions & Responsibilities:

  • Peer Support Specialist: Provide live telephonic support to help seekers across the state of Illinois by creating a safe space built on shared understanding, respect, and empowerment. Utilize empathy and active listening skills to connect with help seekers. Provide education and coaching on wellness and recovery principles, self-advocacy, shared decision making in treatment, and connect help seekers to resources. Utilize person-centered, strength-based, culturally informed, growth-oriented, and trauma-informed approaches to empower help seekers to define and pursue their own recovery and wellness goals.
  • CRSS & CPRS: Demonstrate competency in the domains of the Certified Recovery Support Specialist (CRSS) credential or Certified Peer Recovery Specialist (CPRS) credential and comply with its code of ethics. Demonstrate a broad understanding of recovery principles and application along the continuum of recovery with commitment to provide person-centered empowerment through a no-barriers space.
  • Lived Experience: Share lived experience navigating your recovery in a positive and motivational manner including but not limited to wellness skills, coping skills, managing mental health symptoms, mental healthcare systems and treatment, and/or supporting other’s recovery journey to assist the help seeker in navigating their own recovery.
  • Crisis De-escalation: Utilize de-escalation techniques to support help seekers regain a sense of control and stability during times of crisis. Educate help seekers on suicide prevention concepts and techniques. Collaborate with help seekers to identify support systems that they can utilize in times of crisis.
  • Leadership: Ability to support and provide guidance to the Warmline team during a shift. Proactively identify and address program needs to ensure effective service delivery. Foster a collaborative, trauma-informed team culture aligned with NAMI Chicago’s values and the vision for the Peer Support Warmline.
  • Documentation and Confidentiality: Using NAMI Chicago’s client record management system, maintain accurate and confidential records of all interactions with help seekers, adhering to privacy regulations and organizational policies. Respects each caller’s privacy rights and other applicable laws and regulations. Systems require significant computer use and skills.
  • Technology & Organization: Ability to use multiple technology systems (telephonic, documentation, communication) and multitask during a conversation with a help seeker e.g., remaining engaged in conversation while assessing their needs, identifying a plan, documenting information shared, and communicating with supervisors (as needed).
  • Adherence to Protocols: Follow established protocols and procedures for crisis intervention, documentation, and escalation of emergencies.
  • Continuous Training: Participate in and facilitate onboarding training, ongoing training, and professional development opportunities to enhance skills and stay updated on best practices for crisis support.
  • Communication and Teamwork: Communicate effectively and frequently throughout shift with supervisors and Peer Support Warmline staff; promptly alert supervisor of concerns and seek guidance/support when needed. Embodies NAMI Chicago’s team approach by participating in daily Teams chats, supervision meetings, team and organizational meetings, supporting co-workers, and attending scheduled trainings.
  • Wellness: Actively engage in your wellness and communicate support needs as appropriate. Support specialists in understanding and accessing wellness supports. Participate in own wellness plan utilizing organization and team wellness activities.
  • Other Duties: Perform other duties as assigned.
Requirements:

Essential Knowledge, Skills and Abilities:

  • Experience with and ability to serve anyone throughout Illinois who contacts the Peer Support Warmline to provide a no-barriers access point for support and education by individuals with lived experience. Exhibit sensitivity and empathy regarding human service issues and project a non-judgmental attitude towards those requiring assistance. Demonstrate ability to maintain professional boundaries with help seekers and peers.
  • Demonstrate ability to serve underrepresented and vulnerable populations living with mental health conditions and/or substance use, including social minorities, racial/ethnic minorities, youth, young adults, and older adults.
  • Firsthand knowledge/experience living with a mental health condition and utilizing recovery principles. Familiarity with community resources and treatment options for mental health conditions and substance use.
  • Excellent communication skills, both verbal and written, and ability to navigate client record management tool.
  • Ability to maintain confidentiality of sensitive information and show professionalism, reliability, and responsibility.
  • Utilizes a growth mindset with self and others in conversations with help seekers, supervision meetings, trainings, and connections with the Peer Support Warmline team.

Minimum Qualifications:

  • High School Diploma or GED
  • Candidates will possess a Certified Recovery Support Specialist (CRSS) or Certified Peer Recovery Specialist (CPRS) credential OR will obtain one of these credentials within 18 months of employment at NAMI Chicago.
  • At least one year of experience working within the human services field
  • Computer Skills: proficiency with Microsoft Outlook, Teams, Word, Excel, and PowerPoint, proficiency with Adobe Acrobat, Google Chrome, Windows operating systems, and other software routinely used by NAMI Chicago.

Welcome Qualifications:

  • Previous experience at a peer support or social service warmline or hotline
  • Bilingual in Spanish and English
  • Current ASIST or SafeTALK certification

Available Benefits:

· Company sponsored wellness activities.

· Medical, Dental, and Vision benefits.

· Company sponsored Life and AD&D Insurance and Long-Term Disability.

· 401k Retirement plan.

· Critical Illness Insurance, Hospital Indemnity, Accident Insurance, Short Term Disability Coverage.

· Generous PTO.


Base rate: $22 - $23


NAMI Chicago is an inclusive employer, we welcome and encourage BIPOC, LGBTQ+, Veterans, Differently Abled, Returning Citizens and All Who Are Dedicated to Mental Health to Apply.