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Mystery Shopper Jobs (NOW HIRING)

LaborMAX Staffing - Jacksonville

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Mystery Shopper

Jacksonville, FL · On-site

$17.50/hr

LaborMax is currently recruiting for Mystery Shoppers, Must be between the ages of 21 and 25 years old No Older, No younger . Must have reliable transportation , No bus lines. Job duties include ...

Applied Concepts LLC

MYSTERY SHOPPER

Lake Mary, FL · On-site

$14 - $17/hr

We are looking for a detail-oriented and professional individual to join our team as a Mystery Shopper & Customer Experience Evaluator . This role involves acting as a regular customer to engage with ...

Applied Concepts LLC

MYSTERY SHOPPER

Lake Mary, FL · On-site

$14 - $17/hr

We are looking for a detail-oriented and professional individual to join our team as a Mystery Shopper & Customer Experience Evaluator . This role involves acting as a regular customer to engage with ...

Above All Personnel

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Mystery Shopper

Richmond Heights, MO · On-site

$18/hr

Secret Shopper - Get Paid to Shop! ($18/hr, Part-Time) Must be 21-25 Love checking out new places? We'll pay you $18/hr to visit local spots, test the customer experience, and give honest feedback.

Adecco

PR · On-site

$14/hr

This position involves discreet store visits, similar to a mystery shopper, to observe and gather key information on product availability, pricing, displays, and customer service. What You'll Do

QuikTrip

Mystery Shopper - Omaha

Urbandale, IA · On-site

Primary Purpose of Job: A Service Appraiser must evaluate each store with a fair and accurate measurement of customer service, cleanliness, and merchandising according to the Service Appraiser ...

QuikTrip

Mystery Shopper - Omaha

Urbandale, IA · On-site

Primary Purpose of Job: A Service Appraiser must evaluate each store with a fair and accurate measurement of customer service, cleanliness, and merchandising according to the Service Appraiser ...

Kelly Services

Compliance Checker

Liverpool, NY

$21/hr

Mystery Shopper / Compliance Checker (21+) Pay: $21.00 per hour + Mileage Reimbursement Schedule: Flexible, Part-Time Are you detail-oriented, dependable, and looking for flexible part-time work? W ...

Bare International

Customer Service

San Jose, CA · On-site

$18.75 - $25.50/hr

Take advantage of this unique opportunity to become a mystery shopper! You will pose as an everyday customer, interested in joining a health and fitness club following all of the client ...

44th and Lexington | Pret A Manger

Team Member

Manhattan, NY · On-site

$13.25 - $17.25/hr

Pay: $17.00 per hour + Tips + Mystery Shopper Bonus Referral Bonus: $100.00 Benefits: - Health, Dental and Vision Benefits - Weekly Mystery Shopper bonus plan - 401K retirement plan - Generous Paid ...

Bare International

Customer Service

San Jose, CA

$18.75 - $25.50/hr

Take advantage of this unique opportunity to become a mystery shopper! You will pose as an everyday customer, interested in joining a health and fitness club following all of the client ...

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How much do mystery shopper jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for mystery shopper in the United States is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $18.27 per hour, depending on experience, location, and employer.

What is a mystery shopper?

Mystery shoppers are individuals hired by companies or market research firms to evaluate the quality of service, compliance with regulations, and overall customer experience at retail stores, restaurants, banks, or other businesses. They pose as regular customers, make purchases, ask questions, and interact with staff, then report back on their experiences through detailed feedback or surveys. Mystery shopping helps businesses identify areas for improvement and ensure employees are following company standards.

What is a mystery shopper?

Companies hire mystery shoppers to pose as a client or customer and provide feedback about their experience. As a mystery shopper, you are given instructions on what to ask or buy in the assigned location. For example, you may need to ask specific questions to the waiter at a restaurant, or buy a particular clothing item and chronicle the buying experience from the moment you walk into the store to when you pay for the item. You may be required to submit photos or video with your report. Mystery shoppers conduct assignments discreetly so that the employees do not know they are monitoring their experience.

What are the key skills and qualifications needed to thrive as a mystery shopper, and why are they important?

To thrive as a Mystery Shopper, you need strong observational skills, attention to detail, and the ability to follow instructions, typically with no formal qualifications required. Familiarity with online reporting platforms and sometimes a smartphone for submitting evaluations or photos is expected. Discretion, reliability, and effective written communication help set top performers apart in this role. These skills ensure accurate, unbiased feedback for clients, leading to valuable insights for improving customer service and operations.

What does a typical assignment look like for a mystery shopper, and how do they report their findings?

A typical assignment for a Mystery Shopper involves visiting a specific business location, such as a retail store or restaurant, and evaluating various aspects of the customer experience, like staff friendliness, product availability, and cleanliness. After the visit, Mystery Shoppers are usually required to submit a detailed report through an online platform, sometimes including receipts or photos as evidence. Assignments often have strict guidelines and deadlines, so attention to detail and prompt reporting are crucial. Mystery Shoppers work independently but may communicate with coordinators who assign tasks and provide feedback on submitted reports.

What is the difference between Mystery Shopper vs Retail Auditor?

AspectMystery ShopperRetail Auditor
CredentialsNo formal certifications typically requiredExperience in retail or related certifications often preferred
Work EnvironmentRetail stores, restaurants, service locationsMultiple retail locations, corporate offices
Employer & IndustryMarket research firms, retail chainsRetail chains, consulting firms
Job FocusCustomer experience, service qualityInventory, compliance, store operations

While both roles involve retail environments, Mystery Shoppers focus on evaluating customer service and experience, whereas Retail Auditors primarily assess inventory and operational compliance. Understanding these differences helps job seekers find the right role aligned with their skills and interests.

Can you really make money as a mystery shopper?

Mystery shoppers can earn money by evaluating customer service, product quality, and store cleanliness, typically receiving payment per assignment or reimbursement for expenses. While some individuals earn extra income, most mystery shopping jobs do not provide a full-time income and often pay modest rates. Success depends on the number of assignments completed and the pay rate offered by the company.

How much do mystery shoppers get paid?

Mystery shoppers typically earn between $10 and $25 per hour, depending on the complexity of the assignment and location. Some jobs pay a flat fee for completing specific tasks, and additional compensation may include reimbursements or bonuses for detailed reports and timely completion.

What is the best mystery shopper company to work for?

There is no definitive best mystery shopper company, as opportunities vary based on location, pay, and assignments. Reputable companies like BestMark, IntelliShop, and Secret Shopper are well-known in the industry and often provide consistent work, training, and clear instructions for mystery shoppers.
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Mystery shopper jobs near you
Infographic showing various Mystery Shopper job openings in the United States as of August 2026, with employment types broken down into 44% Full Time, 55% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $37,137 per year, or $17.9 per hour.

Mystery Shopper

Jacksonville, FL • On-site

LaborMAX Staffing - Jacksonville
See more jobs at LaborMAX Staffing - Jacksonvilleexternal

$17.50/hr

Part-time

Medical, Dental, Vision, Life

Re-posted 17 days ago

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Job description

Must be between the ages of 21 and 25 years old No Older, No younger .LaborMax is currently recruiting for Mystery Shoppers, Must be between the ages of 21 and 25 years old No Older, No younger . Must have reliable transportation , No bus lines. Job duties include going into different stores, or restaurants and performing mystery shopper activities . Must have a valid state ID -

Company Description

At LaborMax Staffing, our vision is to provide unparalleled customer service, personalized support, and life-changing opportunities. Guided by values of integrity, honesty, passion, and respect, we foster a team-driven environment that embraces positive change and excellence in workforce solutions. LaborMax Staffing offers streamlined workforce management using a combination of speed, compliance, and industry expertise to deliver the right talent for your needs.