ZipRecruiter

Log In

1

Mychart Service Desk Agent Team 2 Jobs (NOW HIRING)

StepStone Hospitality

Front Desk Agent

Tampa, FL · On-site

$13.50 - $17/hr

... team at our StepStone Hospitality managed hotel. As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed behind the front ...

CUSA

Front Desk Agent - Marriott

Slippery Rock, PA · On-site

$12.25 - $15.50/hr

... service, recognizing our team members as our best asset, and providing value to our business ... Our Front Desk Agent will demonstrate the ability to work independently while providing excellent ...

Tru by Hilton

Front Desk Agent

Phenix City, AL · On-site

$13 - $16.50/hr

... team at Hampton by Hilton. The Front Desk Agent is responsible for creating a welcoming guest ... Greet guests and provide outstanding customer service * Process guest check-ins and check-outs ...

Columbia Sussex

Front Desk Agent

Greensboro, NC · On-site

$15 - $17/hr

Professionalism The Front Desk Agent will be responsible for providing excellent customer service to guests, checking them in and out of the hotel, answering phone calls and emails, and handling any ...

Hampton Inn Ogallala

Front Desk Agent

Ogallala, NE · On-site

$13.50 - $17/hr

If you have a knack for customer service and work experience in the hotel industry, we'd like to ... Schedule: Part Time 2-3 days a week. Responsibilities * Perform all check-in and check-out tasks

Total Management Systems, Inc.

Front Desk Agent

Alamogordo, NM · On-site

$13.50 - $17.25/hr

... team at Home2 Suites by Hilton White Sands National Park. As a Front Desk Agent, you will be the ... Your main responsibility will be to provide exceptional customer service by greeting guests ...

Aloft Omaha Aksarben Village

Front Desk Agent

Omaha, NE · On-site

$13.75 - $17.25/hr

Hotel Front Desk Agent We are looking for a Hotel Front Desk Agent to serve as our guests' first ... If you have a knack for customer service and work experience in the hotel industry, we'd like to ...

La Bahia Hotel and Spa

Front Desk Agent

Santa Cruz, CA · On-site

$24.73/hr

By delivering impeccable service , the Front Desk Agent will uphold La Bahia Hotel & Spa's service ... QUALIFICATIONS: * (2/3) years or more minimum experience in Front Desk Agent role in a luxury hotel ...

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC

$12.50 - $15.75/hr

... services. Can responds to telephone and in-person inquiries regarding reservations, hotel ... And we'll pay you for new team members you refer to ANY of our locations! Career Growth: * Free in ...

Comfort Inn At The Park Mill

Front Desk Agent

Fort Mill, SC · On-site

$12.50 - $15.75/hr

... services. Can responds to telephone and in-person inquiries regarding reservations, hotel ... And we'll pay you for new team members you refer to ANY of our locations! * Free in-house training ...

General Hotels Corporation

Front Desk Agent

Jeffersonville, IN · On-site

$13.75 - $17.25/hr

General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel.

Crescent Services

Front Desk Agent

Bloomfield Hills, MI · On-site

$13.50 - $17.25/hr

Ensure your shift team have an current knowledge of hotel products, services, pricing and special ... Desk Agent serving Hilton brands is always working on behalf of our Guests and working with other ...

La Bahia Resort and Spa

Front Desk Agent

Santa Cruz, CA · On-site

$16.50 - $20.75/hr

By delivering impeccable service , the Front Desk Agent will uphold La Bahia Hotel & Spa's service ... QUALIFICATIONS: * (2/3) years or more minimum experience in Front Desk Agent role in a luxury hotel ...

La Bahia Resort and Spa

Front Desk Agent

Santa Cruz, CA

$16.50 - $20.75/hr

By delivering impeccable service , the Front Desk Agent will uphold La Bahia Hotel & Spa's service ... QUALIFICATIONS: * (2/3) years or more minimum experience in Front Desk Agent role in a luxury hotel ...

previous page

Showing results 41-60

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsMychart Service Desk Agent Team 2 Jobs

Mychart Service Desk Agent Team 2 information

See salary details

$13

$19

$27

How much do mychart service desk agent team 2 jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for mychart service desk agent team 2 in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a MyChart Service Desk Agent Team 2?

A MyChart Service Desk Agent Team 2 is a customer support professional who assists patients, healthcare providers, and staff with issues related to the MyChart patient portal. Team 2 agents typically handle more advanced or escalated technical problems that could not be resolved by the initial support team. They provide guidance on account access, troubleshooting, and resolving complex system errors. Their goal is to ensure users have a seamless experience when accessing personal health information or communicating with healthcare providers through MyChart.

What are the key skills and qualifications needed to thrive as a MyChart Service Desk Agent Team 2?

To thrive as a MyChart Service Desk Agent Team 2, you need a solid understanding of healthcare IT systems, customer service principles, and troubleshooting, typically supported by experience in technical support or a healthcare environment. Familiarity with Epic MyChart, ticketing systems like ServiceNow, and basic networking or application support tools is essential. Outstanding communication, patience, and problem-solving skills help agents provide clear assistance and manage challenging situations effectively. These skills are crucial for ensuring prompt resolution of user issues, maintaining patient access to health information, and supporting healthcare operations.

What are some common challenges faced by a MyChart Service Desk Agent Team 2, and how can they be addressed?

As a Mychart Service Desk Agent Team 2, you may encounter challenges such as handling a high volume of support requests, troubleshooting complex technical issues, and assisting users with varying levels of digital literacy. Successfully addressing these challenges often involves strong communication skills, patience, and familiarity with both the Mychart platform and healthcare privacy regulations. Regular team collaboration, ongoing training, and leveraging knowledge bases can help agents efficiently resolve issues and provide a positive user experience.

What is the difference between Mychart Service Desk Agent Team 2 vs Mychart Customer Support Specialist?

AspectMychart Service Desk Agent Team 2Mychart Customer Support Specialist
CertificationsBasic IT and healthcare support certificationsCustomer service and healthcare support certifications
Work EnvironmentHelp desk, call center, healthcare IT supportCustomer service centers, healthcare provider offices
Employer & Industry UsageHospitals, healthcare systems, clinicsHealthcare providers, insurance companies, clinics
Search & Comparison IntentTechnical support, IT help desk rolesCustomer service, patient support roles

Mychart Service Desk Agent Team 2 primarily focuses on technical support within healthcare IT systems, handling technical issues and troubleshooting. In contrast, Mychart Customer Support Specialists concentrate on patient communication and customer service. Both roles require healthcare knowledge but differ in technical versus customer interaction focus.

More about Mychart Service Desk Agent Team 2 jobs

What job categories do people searching Mychart Service Desk Agent Team 2 jobs look for?

The top searched job categories for Mychart Service Desk Agent Team 2 jobs are:

Mychart Service Desk Agent Team 2 jobs near you
Infographic showing various Mychart Service Desk Agent Team 2 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Front Desk Agent

StepStone Hospitality

Tampa, FL • On-site

$13.50 - $17/hr

Full-time

Re-posted 5 days ago

Job description

Job Type
Full-time, Part-time
Description
The Four Points by Sheraton Suites Tampa Airport Westshore Hotel is currently seeking dynamic and motivated individuals for the position of Front Desk Agent to join our team at our StepStone Hospitality managed hotel. As a Front Desk Agent, you will approach all encounters with guests and associates in a friendly service-oriented manner. Stationed behind the front desk, the Front Desk Agent attends to all inquiries and requests from both hotel and dining guests as appropriate, providing information, recommendations, and directions to ensure a satisfactory response.
The responsibilities of the Front Desk Agent include but are not limited to:
  • Register and assign rooms to guests.
  • Issue room key and escort instructions to Guest Service Agent or directly to guest.
  • Sort and track incoming mail and messages.
  • Transmit and receive messages using all communication avenues.
  • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
  • Keep record of room availability and rate.
  • Compute bill, collect payment, and make change for guests.
  • Make, confirm, and cancel reservations via all communication avenues.
  • Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
  • Make reservation, transportation, or entertainment reservations for guest.
  • Deposit guest valuables in hotel safe deposit box.
  • Ability to accurately use various office software.
  • Have a full working knowledge and expertise of each shift including night audit.
  • Will be dually trained as front desk as well as hotel operator.

Requirements
Weekdays, weekends, and holidays are required. 2nd shift 3pm to 11:30PM
Relevant education and work experience will contribute to your appeal as a candidate. However, demonstrating a natural aptitude for the tasks outlined above in conjunction with values that align with ours are the primary drivers of our hiring decisions.
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply