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Museum Store Associate Jobs (NOW HIRING)

The museum is building its brand and the retail store is a vital component of that growth. Teamwork is a staple throughout our entire operation. Associates work closely with other department's staff ...

Retail Associate

Pasadena, CA · On-site

$16.75 - $19/hr

Retail Associates are responsible for engaging with guests and creating a joyful and welcoming atmosphere at the Kidspace Museum Store and pop-up locations. As part of a dynamic team within the ...

Retail Sales Associate The Retail Associate will be responsible for daily operations of the 9/11 Memorial & Museum store, carts (outdoors) and pop up shops- providing a safe, informative, and ...

New

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Museum Store Associate information

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How much do museum store associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for museum store associate in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is a museum store associate?

Museum Store Associates are retail professionals who work within museum gift shops, providing customer service, assisting with sales, and maintaining store displays. They help visitors find souvenirs, books, and educational materials related to the museum's exhibits. In addition to sales duties, they may also handle inventory, process transactions, and answer questions about store merchandise or current exhibitions. Their role is essential in creating a positive visitor experience and supporting the museum's mission through retail operations.

What are the key skills and qualifications needed to thrive as a museum store associate, and why are they important?

To thrive as a Museum Store Associate, you need strong customer service abilities, basic retail math skills, and preferably experience in sales or merchandising. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, attention to detail, and a friendly demeanor are standout soft skills for this role. These skills are crucial for delivering a positive visitor experience, ensuring accurate transactions, and supporting the museum's revenue goals.

What is the difference between Museum Store Associate vs Museum Gift Shop Clerk?

AspectMuseum Store AssociateMuseum Gift Shop Clerk
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseum retail store, often part of a cultural or historical institutionGift shop within a museum, similar setting
Employer & Industry UsageMuseums, cultural centers, art institutionsMuseums, historical sites, cultural venues
Common Search & ComparisonYesYes

The Museum Store Associate and Museum Gift Shop Clerk roles are similar, both working in museum retail environments and requiring customer service skills. The main difference lies in job titles used by employers; 'Museum Store Associate' may imply a broader role with additional responsibilities, while 'Museum Gift Shop Clerk' often refers to entry-level positions focused on sales and customer assistance. Both positions serve to enhance visitor experience and promote museum merchandise.

How does a museum store associate typically collaborate with museum staff and visitors?

Museum Store Associates frequently interact with both museum staff and visitors to enhance the overall guest experience. They work closely with curatorial and education teams to stay informed about current exhibits and merchandise related to them, ensuring they can answer visitor questions and make relevant product suggestions. Associates also help coordinate with inventory managers and visual merchandisers to keep displays fresh and aligned with museum themes. This role requires excellent communication, teamwork, and a customer-focused attitude to create a welcoming, informative retail environment.
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Infographic showing various Museum Store Associate job openings in the United States as of August 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

MIAMI - Retail Sales Associate

Museum of Sex

Miami, FL • On-site

$17/hr

Part-time

Re-posted 17 days ago


Job description

JOB DESCRIPTION

TITLE: Retail Sales Associate

DEPARTMENT: Retail

REPORTS TO: Retail Sales Supervisor

LOCATION: Miami, FL

HOURS: Part time (<30 hours per week)

PAY TYPE: Hourly

PAY RATE: $17.00 / hour

FLSA STATUS: Non-Exempt (eligible for overtime)




Role Summary

The Retail Team operates the museum’s retail store - much more than a place just for exciting exhibits, the Museum of Sex also presents a dazzling range of own-brand and third-party products for its patrons. Associates conduct sales transactions, maintain stock and displays, and provide enthusiastic customer service across the store. The museum is building its brand and the retail store is a vital component of that growth. Teamwork is a staple throughout our entire operation. Associates work closely with other department’s staff to create an unforgettable experience for all museum visitors.

Primary Job Responsibilities

  •  Associates provide exceptional customer service throughout the museum store, especially with upselling a variety of products and conducting sales transactions.

  • This position is the first point of contact for visitors and customers, and (within given authority) must meet and exceed the expectations of all guests and meet or exceed service and sales targets.

  • Associates may also be called upon to assist staff and visitors with directions and information about the museum galleries, amusements, attractions.

  • Greet and assist all museum guests; effectively handle questions, sales, service, and payments for a variety of museum attractions, amusements, and products in accordance with established museum policies and procedures.

  • Use initiative and enthusiasm to create exceptional guest experiences.

  • Build sales using various techniques such as add-ons, substitutions, and active listening.

  • Maintain appearance and functionality of back of house areas.

  • Be knowledgeable about the museum, its history, programs, and special events – communicating this information effectively to guests.

  • Facilitate internal communication, as needed, with support departments: Operations, HR, Administration, etc.

  • Maintain the ability to work nights and weekends and extended schedules during peak periods. Provide updated availability and changes when necessary.

  • Able to move from place to place, which may include standing and/or walking for extended periods of time.

  • Perform additional duties as required.


Employee Qualifications

  • Have experience in retail operations or sales.

  • You have an exuberant, outgoing personality and you are eager to engage guests with a smile.

  • You have excellent communication skills, and the ability to speak and connect to all people.

  • You thrive working in a fast-paced, dynamic environment.

  • You have the ability to work nights, weekends, and some holidays.

  • Strong work ethic and ability to work effectively as part of a team.

  • Multilingual is a plus!

Physical Demands / Work Environment

  • The physical demands and work environment described in this job description is representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job.

  • Able to move from place to place which may include standing and/or walking for extended periods of time; lift and carry up to 30 pounds short distances

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is required to stand, walk, sit, talk, listen, and use hands to lift boxes and equipment.

  • The work environment is an indoor, climate-controlled public area of assembly. The noise level varies throughout the venue, some areas are very quiet while others contain reasonably high noise levels. There is ample lighting throughout the venue. There are no hazards and no protective devices worn or used in the office work environment.



Museum of Sex logo

About Museum of Sex

Sourced by ZipRecruiter

The Mission of the Museum of Sex is to preserve and present the history, evolution and cultural significance of human sexuality. The Museum produces exhibitions, publications and programs that bring the best of current scholarship to the widest possible audiences and is committed to encouraging public enlightenment, discourse and engagement. The Museum of Sex has curated more than 50 exhibitions that delve into the diverse realms of human sexuality within the realms of arts, sciences, and culture. Our commitment is to foster an environment that promotes open dialogue, free from the constraints of self-censorship. Beyond exhibitions, we have curated lecture series, events, and digital content, as well as publications, all dedicated to engaging with a broad spectrum of topics related to sexuality.

Industry

Museums and historical sites

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

2002