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$18

How much do museum store associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for museum store associate in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What are Museum Store Associates?

Museum Store Associates are retail professionals who work within museum gift shops, providing customer service, assisting with sales, and maintaining store displays. They help visitors find souvenirs, books, and educational materials related to the museum's exhibits. In addition to sales duties, they may also handle inventory, process transactions, and answer questions about store merchandise or current exhibitions. Their role is essential in creating a positive visitor experience and supporting the museum's mission through retail operations.

What are the key skills and qualifications needed to thrive as a Museum Store Associate, and why are they important?

To thrive as a Museum Store Associate, you need strong customer service abilities, basic retail math skills, and preferably experience in sales or merchandising. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Excellent communication, attention to detail, and a friendly demeanor are standout soft skills for this role. These skills are crucial for delivering a positive visitor experience, ensuring accurate transactions, and supporting the museum's revenue goals.

What is the difference between Museum Store Associate vs Museum Gift Shop Clerk?

AspectMuseum Store AssociateMuseum Gift Shop Clerk
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseum retail store, often part of a cultural or historical institutionGift shop within a museum, similar setting
Employer & Industry UsageMuseums, cultural centers, art institutionsMuseums, historical sites, cultural venues
Common Search & ComparisonYesYes

The Museum Store Associate and Museum Gift Shop Clerk roles are similar, both working in museum retail environments and requiring customer service skills. The main difference lies in job titles used by employers; 'Museum Store Associate' may imply a broader role with additional responsibilities, while 'Museum Gift Shop Clerk' often refers to entry-level positions focused on sales and customer assistance. Both positions serve to enhance visitor experience and promote museum merchandise.

How does a Museum Store Associate typically collaborate with museum staff and visitors?

Museum Store Associates frequently interact with both museum staff and visitors to enhance the overall guest experience. They work closely with curatorial and education teams to stay informed about current exhibits and merchandise related to them, ensuring they can answer visitor questions and make relevant product suggestions. Associates also help coordinate with inventory managers and visual merchandisers to keep displays fresh and aligned with museum themes. This role requires excellent communication, teamwork, and a customer-focused attitude to create a welcoming, informative retail environment.
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Museum Store Associate jobs near you
Infographic showing various Museum Store Associate job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Temporary, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Temporary Sales Associates, Flagship Store

MoMA

Manhattan, NY • On-site

$18/hr

Full-time

Posted 2 days ago

Job description

The Museum of Modern Art is currently accepting applications for four full-time temporary Sales Associates for the Museum Store, located directly in the Museum on West 53rd Street between 5th and 6th Avenues. Reporting to Store Managers and Supervisors, the Sales Associates are expected to deliver a knowledgeable, thoughtful, and inspiring customer service experience which plays an integral role in achieving the store's sales and metric goals. Additionally, the Sales Associates are expected to uphold MoMA's standards and to adhere to and apply Museum and Retail policies and procedures. Sales Associates are also expected to proactively connect to the Museum to support a holistic visitor experience.
Additional responsibilities include:
  • Provides G.R.E.A.T customer service (Greet. Relate. Engage. Thank).
  • Proactively reaches out and engages customers on a regular basis.
  • Maintains a professional and positive presence on the sales floor.
  • Performs register transactions, including sales, memberships, email capture, and gift wrap.
  • Responds to customer inquiries and assists in making selections.
  • Maintains a high level of Museum and product-related knowledge.
  • Executes daily stock maintenance by ensuring that all merchandise and fixtures are signed, displayed, lit, and clean.
  • Participates in physical inventory.
  • Opens and closes cash registers and is held accountable for any discrepancies noted by manager.
  • Complies with all zoning and scheduling.
  • Participates in all MoMA Design Store, Museum, and vendor trainings.
  • Advises Assistant Store Manager, Operations of out-of-stock merchandise and inventory discrepancies.
  • Visits the Museum regularly to keep abreast of current exhibitions and collections gallery rotations.
  • Attends product, vendor and customer service training.
  • Participates in advanced education opportunities as offered.
  • Attends staff meetings.
  • Performs any other duties reasonably related to the functions described above.

Requirements:
  • High school diploma or equivalent.
  • Minimum one year in retail sales.
  • Committed to delivering a high level of customer service.
  • Strong verbal, organizational, and communication skills.
  • Able to perform physical tasks as needed.
  • Interest in design, books, art, and architecture is desirable.
  • Fluency in language in addition to English language a plus.
  • Proficiency with POS, email, Inventory Management Systems.

Salary: The salary for this position is $18.00 per hour.
Application instructions: Applicants should submit a resume and a statement of interest.
Equal Employment Opportunity Policy Statement: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the Museum, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history, or any other protected category as established by applicable law, including the New York City Human Rights Law ("NYCHRL").
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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