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Multi Unit Management Jobs (NOW HIRING)

Dunkin

Multi Unit Manager

Cedarburg, WI · On-site

$67.80K - $68.30K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Dunkin

Multi Unit Manager

Appleton, WI · On-site

$66.20K - $66.70K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Dunkin

Multi Unit Manager

Wausau, WI · On-site

$74K - $74.50K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Dunkin

Multi Unit Manager

Black River Falls, WI

$65.50K - $66K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Baskin Robbins

Multi Unit Manager

Oshkosh, WI

$66.30K - $66.80K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

T Mart

Multi Unit Manager

Cedarburg, WI

$67.80K - $68.30K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

T Mart

Multi Unit Manager

Portage, WI · On-site

$73.30K - $73.80K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Baskin Robbins

Multi Unit Manager

Green Bay, WI

$67.10K - $67.60K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Dunkin

Multi Unit Manager

Schofield, WI · On-site

$68.80K - $69.30K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Baskin Robbins

Multi Unit Manager

Wisconsin Dells, WI

$63.60K - $64.10K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Dunkin

Multi Unit Manager

Cedarburg, WI

$67.80K - $68.30K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

T Mart

Multi Unit Manager

Eau Claire, WI

$68.30K - $68.80K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

T Mart

Multi Unit Manager

Cottage Grove, WI

$65.40K - $65.80K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Dunkin

Multi Unit Manager

Sauk City, WI

$64.40K - $64.90K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Dunkin

Multi Unit Manager

Green Bay, WI

$67.10K - $67.60K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Dunkin

Multi Unit Manager

Green Bay, WI

$67.10K - $67.60K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Baskin Robbins

Multi Unit Manager

Green Bay, WI

$67.10K - $67.60K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Dunkin

Multi Unit Manager

Bemidji, MN

$67.50K - $67.90K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

Baskin Robbins

Multi Unit Manager

Shawano, WI

$65K - $65.50K/yr

... management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants. Multi-Unit ...

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Multi Unit Management information

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$39K

$72.4K

$102K

How much do multi unit management jobs pay per year?

As of Jun 1, 2026, the average yearly pay for multi unit management in the United States is $72,401.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $69,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Multi Unit Manager, and why are they important?

To thrive as a Multi Unit Manager, you need strong leadership, operational oversight, and financial management skills, often supported by a bachelor’s degree in business or a related field and experience in multi-site supervision. Familiarity with point-of-sale (POS) systems, inventory management software, and performance analytics tools is typically required. Outstanding communication, problem-solving abilities, and the capacity to motivate diverse teams are crucial soft skills for this role. These competencies are vital for ensuring consistency, profitability, and high performance across multiple business locations.

What are some common challenges faced by Multi Unit Managers and how can they effectively address them?

Multi Unit Managers often face the challenge of balancing the unique needs and performance levels of multiple locations while ensuring consistent standards and company policies are upheld. Communication and delegation are key, as managers must rely on their individual store leaders to execute daily operations successfully. Building strong relationships with team members, providing clear expectations, and using performance metrics to identify and address issues promptly can help overcome these challenges. Regular site visits and leveraging technology for real-time reporting also enable Multi Unit Managers to stay informed and proactive.

What is multi unit management?

Multi unit management refers to overseeing the operations of multiple business locations, such as retail stores, restaurants, or service centers, typically within the same company or franchise. A multi unit manager is responsible for ensuring each location meets organizational standards, achieves performance goals, and operates efficiently. This role often involves supervising local managers, coordinating resources across locations, and implementing company-wide policies. Successful multi unit management requires strong leadership, communication, and organizational skills to handle the complexities of managing several teams at once.

What is the difference between Multi Unit Management vs Store Manager?

AspectMulti Unit ManagementStore Manager
CredentialsExperience in retail or hospitality, leadership skillsExperience in retail or hospitality, leadership skills
Work EnvironmentOversees multiple locations, travel involvedManages a single store, on-site daily
Employer & IndustryRetail chains, hospitality groupsRetail stores, restaurants
Search & Comparison IntentManaging multiple locations, leadership rolesDay-to-day store operations, team management

Multi Unit Management involves overseeing several locations, requiring strategic planning and travel, while a Store Manager focuses on daily operations within a single store. Both roles demand leadership skills and industry experience, but differ mainly in scope and responsibilities.

More about Multi Unit Management jobs
What cities are hiring for Multi Unit Management jobs? Cities with the most Multi Unit Management job openings:
What states have the most Multi Unit Management jobs? States with the most job openings for Multi Unit Management jobs include:
What job categories do people searching Multi Unit Management jobs look for? The top searched job categories for Multi Unit Management jobs are:
Multi Unit Management jobs near you
Infographic showing various Multi Unit Management job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 10% Part Time, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $72,401 per year, or $34.8 per hour.
Multi Unit Manager

Multi Unit Manager

Dunkin

Cedarburg, WI • On-site

$67.80K - $68.30K/yr

Full-time

Posted 20 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,168 frontline employees who took The Breakroom Quiz

76th of 104 rated fast food restaurants

Job description

If you're ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.
A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his/her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.
A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin' locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.
Multi-Unit Managers Responsibilities' include but are not limited to:
Team Environment
  • Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
  • Ensure appropriate training tools are utilized

Operational Excellence
  • Create and maintain a people first culture in the restaurant
  • Monitor, follow up and report training progress
  • Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
  • Ensure Brand standards, recipes and systems are executed
  • Lead team meetings to communicate relevant operations information, e.g.seasonal products

Profitability
  • Identify and support systems to control costs and maintain budgets
  • Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
  • Support sales goals by developing action plans for seasonal forecasting
  • Ensure tools and systems are in place to roll out new products, systems and processes

Skills/Qualifications
  • Associate's degree in related field or equivalent in education and experience
  • Fluent in English
  • Microsoft Office proficiency
  • Facilitation and presentation skills
  • Written and verbal communication skills

Competencies / Guest Focus
  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results
  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his/her role relates to others
  • Sets, prioritizes and maintains focus on important activities
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Problem Solving and Decision Making
  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from recurring
  • Empowers others to make decisions and resolve issues

Interpersonal Relationships & Influence
  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration and teamwork
  • Leads others; negotiates and takes effective action

Building Effective Teams
  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others accountable
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employee's strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

Conflict Management
  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities

Leading with Vision
  • Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization
  • Drives a clear vision or sense of purpose and clearly communicates to the team
  • Links mission, vision, values, goals and strategies to everyday work

Strategic Thinking
  • Sees where current trends will lead, and how they may influence the organization's direction
  • Translates the vision for a program into clear strategies
  • Thinks in strategic terms and is able to make the connection across functional teams

Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential.
?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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