ZipRecruiter

Log In

1

Msp Program Manager Jobs in Arizona (NOW HIRING)

CubX Inc.

IT Support Engineer (Tier 2) - AZ

Phoenix, AZ · On-site

$55K - $75K/yr

CubX Inc. is a fast-growing managed service provider (MSP) delivering modern, secure IT services ... Access to training and certification programs to grow your skills in areas like Microsoft 365 ...

CubX Inc.

IT Support Engineer (Tier 2) - AZ

Phoenix, AZ · On-site

$55K - $75K/yr

CubX Inc. is a fast-growing managed service provider (MSP) delivering modern, secure IT services ... Access to training and certification programs to grow your skills in areas like Microsoft 365 ...

Desert IT Solutions

Be Seen First

MSP IT Support Technician - Phoenix, AZ

Phoenix, AZ · On-site

$50K - $60K/yr

Remotely assist users with desktop, server, point of sale, business management programs, network or ... We are looking for an experienced IT MSP Technical Team Lead to help lead our technical team ...

Sangoma

Director of Marketing

Phoenix, AZ · Remote

... managing marketing teams. * Proven success building and executing demand generation programs that ... Experience in SaaS, cloud communications, telecommunications, UCaaS, CCaaS, CPaaS, MSP, or related ...

CBTS

Solutions Lead/Director

Phoenix, AZ · On-site

... programs, acting as a trusted advisor to C-level stakeholders and orchestrating cross-functional ... in managed services and professional services integration. • Experience in MSP, GSI, or large ...

One Step

Digital Marketing Specialist

Phoenix, AZ

Digital Marketing Specialist One Step Secure I/T is an MSP providing the latest in managed services ... Jump in on email, content, events, research, and other marketing programs as needed. * Bonus ...

One Step

Digital Marketing Specialist

Phoenix, AZ · On-site

Digital Marketing Specialist One Step Secure I/T is an MSP providing the latest in managed services ... Jump in on email, content, events, research, and other marketing programs as needed. * Bonus ...

U.S. Department of Defense (DOD)

Biologist

Phoenix, AZ · On-site

$78K/yr

Land Management Workforce Flexibility Act * Military Spouses, under Executive Order (E.O.) 13473 ... Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible * Priority Placement ...

next page

Showing results 1-20

All JobsMsp Program Manager JobsMsp Program Manager Jobs in Arizona

Msp Program Manager information

See Arizona salary details

$35.9K

$100.1K

$146.3K

How much do msp program manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for msp program manager in Arizona is $100,141.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $123,500.00 per year, depending on experience, location, and employer.

What are MSP Program Managers?

MSP (Managed Service Provider) Program Managers are professionals responsible for overseeing and coordinating the delivery of outsourced IT or staffing services provided by an MSP to an organization. They act as the primary point of contact between the client and the service provider, managing vendor relationships, ensuring service level agreements (SLAs) are met, and optimizing program performance. Their duties often include contract management, reporting, issue resolution, and continuous process improvement to maximize value for the client.

What are some of the key challenges MSP Program Managers face when coordinating between clients and service providers?

MSP Program Managers often encounter the challenge of balancing diverse client expectations with the capabilities of multiple service providers. They must ensure clear communication, timely delivery, and adherence to compliance standards across all parties. Navigating changes in client requirements, resolving discrepancies in processes, and maintaining strong vendor relationships are typical aspects of the role. Successful program managers leverage organizational skills and proactive communication to address issues quickly and keep projects on track.

What is the difference between Msp Program Manager vs Msp Account Executive?

AspectMsp Program ManagerMsp Account Executive
Primary RoleOversees multiple client programs, manages project delivery, and coordinates internal teamsFocuses on acquiring new clients, building relationships, and closing sales
Required SkillsProject management, client coordination, technical understandingSales, negotiation, client relationship management
Work EnvironmentCollaborative, project-focused, often within managed service providersSales-driven, client-facing, within sales or business development teams
CertificationsITIL, PMP, or similar project management certificationsSales certifications like Cisco CCNA, or vendor-specific sales training

The Msp Program Manager primarily manages ongoing client programs and ensures service delivery, while the Msp Account Executive focuses on acquiring new clients and expanding business. Both roles are essential in MSP companies but differ in responsibilities, skills, and career focus.

What are the key skills and qualifications needed to thrive as an MSP Program Manager, and why are they important?

To thrive as an MSP Program Manager, you need expertise in workforce management, vendor relations, and project coordination, often supported by a bachelor's degree in business or a related field. Familiarity with Vendor Management Systems (VMS), MSP software platforms, and relevant industry certifications such as SIA or CCWP is highly beneficial. Exceptional communication, negotiation, and problem-solving abilities set successful candidates apart in managing client and supplier relationships. These capabilities ensure efficient program delivery, stakeholder satisfaction, and compliance within complex contingent workforce environments.
What are the most commonly searched types of Msp Program jobs in Arizona? The most popular types of Msp Program jobs in Arizona are:
What are popular job titles related to Msp Program Manager jobs in Arizona? For Msp Program Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Msp Program Manager jobs in Arizona look for? The top searched job categories for Msp Program Manager jobs in Arizona are:
What cities in Arizona are hiring for Msp Program Manager jobs? Cities in Arizona with the most Msp Program Manager job openings:
Msp Program Manager jobs near you

IT Support Engineer (Tier 2) - AZ

CubX Inc.

Phoenix, AZ • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Work Arrangement: This role will begin as a remote position and transition to a fully in-office role (based in Phoenix, AZ) once our local team is established. As we continue to grow, we’re building a collaborative on-site environment where our team can work closely together.

CubX Inc. is a fast-growing managed service provider (MSP) delivering modern, secure IT services and support to business clients nationwide. As an IT Support Engineer (Tier 2), you will play a critical role in ensuring seamless technology operations for our clients, contributing to both day-to-day support and strategic IT projects. You will join a collaborative team that values innovation, proactive problem-solving, and continuous learning.

Why CubX?

At CubX, we believe our clients are more than just tickets—they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include:

  • Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO.
  • Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking.
  • Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input.

Want to see what what It’s really like to work at CubX?

What It’s Really Like to Work at CubX (Inside Our Team)


Key responsibilities include:

  • Provide Level 2/3 helpdesk support for Windows, macOS, iOS, and Android devices
  • Administer Microsoft 365 environments, including Exchange Online, SharePoint, Teams, OneDrive, and Security & Compliance features
  • Configure and troubleshoot networking components such as DNS, DHCP, VLANs, VPNs, and firewall rules across platforms like SonicWall, Meraki, and Unifi
  • Manage endpoints using Microsoft Intune and Windows Autopilot
  • Assist with Azure administration, including Azure AD, virtual machines, networking, and resource management
  • Configure email security protocols (SPF, DKIM, DMARC) to ensure robust protection
  • Troubleshoot and support hardware and software issues for PCs, laptops, printers, and peripherals, including patch management and driver updates
  • Maintain tickets, documentation, and client communications using ITSM tools
  • Participate in IT projects such as installations, network setups, migrations, and cloud deployments
  • Provide occasional after-hours/on-call support as needed
  • Deliver client training on IT best practices and security awareness
  • Proactively identify and remediate technical issues to enhance client satisfaction

Requirements

Required Qualifications:
  • At least 2 years of experience in an MSP or Level 2 helpdesk environment
  • Advanced administration experience with Microsoft 365, including Exchange Online, SharePoint, Teams, OneDrive, and Security & Compliance
  • Hands-on networking troubleshooting and configuration experience with DNS, DHCP, VLANs, VPNs, firewall rules, and network hardware (Cisco, SonicWall, Ubiquiti UniFi, Meraki, Palo Alto)
  • Experience configuring and troubleshooting Windows and macOS endpoints
  • Experience configuring email authentication and security records (SPF, DKIM, DMARC)
  • Hands-on hardware and software support experience (PCs, laptops, printers, peripherals, software installs, patch management, and driver updates)
  • Experience using at least one ticketing or ITSM system
  • Experience in a customer-facing IT support role communicating directly with business clients
  • Authorized to work in the United States
  • Available for after-hours/on-call support
Preferred Qualifications:
  • Experience participating in IT projects, including hardware installations, network setups, software migrations, and cloud service deployments
  • Bachelor’s degree in Computer Science or a closely related field
  • Experience supporting iOS and Android devices
  • Experience using Microsoft Intune and Windows Autopilot for endpoint management and device provisioning
  • Basic Azure administration knowledge, including Azure AD, virtual machines, networking, and resource management
  • PowerShell scripting and automation experience (basic to intermediate)
  • Experience providing end-user or client training on IT tools or security best practices
  • Holds at least one relevant certification (CompTIA A+, Network+, Security+, CCNA, or Microsoft certifications such as MS-100/MS-101/MS-102)
  • Experience with Microsoft Entra ID (Azure AD) advanced features, including Conditional Access policies
  • Willing and able to travel approximately 15% for client site visits or projects

Benefits

  • Competitive salary of $55,000–$75,000 USD
  • Paid time off and company holidays
  • Health, dental, and vision insurance options
  • 401(k) retirement plan with company match
  • Modern, collaborative office environment
  • Ongoing training and professional development
  • Opportunity to work with cutting-edge technology
  • Team events and employee appreciation initiatives
  • Strong company culture focused on innovation and teamwork