Msp Program Director Jobs in Florida (NOW HIRING)

Position Overview

This is not a desk management role. This is a hands-on, in-the-field leadership position responsible for recruiting, training, developing, and leading a team of Business Development Representatives through daily ride-along, prospecting activity, live coaching, and accountability management.

The ideal candidate is a proven sales leader who thrives in the field, enjoys building people, and leads from the front. This individual will spend the majority of their time alongside reps in real-world selling environments, helping drive appointments, pipeline growth, prospecting activity, and overall team performance.

This role requires strong leadership, daily accountability, coaching ability, and a passion for developing winning sales habits within a growing MSP technology organization.

Key Responsibilities

Leadership & Team Development

• Recruit, interview, hire, and onboard new Business Development Representatives
• Develop structured training programs for prospecting, appointment setting, networking, and field sales
• Conduct daily field coaching and ride-alongs with BDRs
• Provide real-time sales coaching during prospect meetings, cold calls, and networking activities
• Mentor reps on professionalism, communication, confidence, and sales process execution
• Create a culture of accountability, energy, urgency, and continuous improvement

Field Sales Management

• Work directly in the field with representatives daily
• Assist reps with door-to-door prospecting, networking events, and business outreach efforts
• Help develop territories and prospecting strategies
• Monitor daily activity levels including:
• • Cold calls
  • Business visits
  • Appointments set
  • Meetings completed
  • Opportunities created
  • Pipeline growth
• Lead by example through active prospecting and relationship building

Performance Management

• Hold regular one-on-one coaching sessions
• Track KPI performance and sales metrics
• Develop performance improvement plans when necessary
• Assist with territory planning and sales execution strategies
• Ensure CRM activity and reporting are accurate and up to date
• Drive team consistency and execution standards

Collaboration

• Work closely with company leadership, marketing, and technical teams
• Assist in refining messaging, outreach campaigns, and lead-generation initiatives
• Participate in strategic growth planning and market expansion initiatives

Qualifications

• 5+ years of B2B sales experience, preferably in MSP, technology, telecommunications, cybersecurity, or related industries
• Previous sales leadership or sales training experience preferred
• Proven ability to recruit, coach, and motivate sales professionals
• Strong field sales and prospecting experience
• Comfortable leading from the front in outside sales environments
• Excellent communication and interpersonal skills
• Strong organizational and accountability management abilities
• Experience using CRM systems and sales tracking tools
• Valid driver’s license and ability to travel locally throughout assigned territory

What Success Looks Like

• Consistent team prospecting activity
• Increased appointment generation
• Improved BDR confidence and professionalism
• Strong pipeline growth
• High accountability culture
• Rep development and retention
• Revenue growth through disciplined field execution

Compensation & Benefits

• Competitive base salary
• Performance-based bonus opportunities
• Commission and override opportunities
• Career advancement opportunities within a rapidly growing MSP organization
• Technology and sales support tools provided

Work Environment

This is a highly active, field-based leadership role. The Sales Manager is expected to work directly alongside Business Development Representatives in prospecting environments daily and play a hands-on role in developing team performance and company growth.

If you are a motivated sales leader who enjoys building teams, developing people, and driving growth through field execution, we would love to speak with you.

At Teknovate Consulting Partners, we bring together more than 150 years of combined technology expertise to deliver secure, reliable, and forward-thinking managed IT solutions. Our mission is to help small and midsize businesses leverage technology to operate more efficiently, securely, and confidently.