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Msp Manager Jobs in Georgia (NOW HIRING)

EyeQ Monitoring

IT Support Administrator

Atlanta, GA · On-site

Serve as the primary liaison between EyeQ and our Managed Service Provider (MSP) for Tier 2 and Tier 3 escalations * Troubleshoot and repair office technology, including printers, monitors ...

Trinity Health

Mission Leader - Athens

Athens, GA · On-site

In addition, the Mission Leader collaborates with the Manager of Spiritual Care to ensure the full ... Serves as an active member of Ministry executive leadership team(s), as designated by the MSP ...

EyeQ Monitoring

IT Support Administrator

Atlanta, GA · On-site

Serve as the primary liaison between EyeQ and our Managed Service Provider (MSP) for Tier 2 and Tier 3 escalations * Troubleshoot and repair office technology, including printers, monitors ...

EyeQ Monitoring

IT Support Administrator

Atlanta, GA · On-site

Serve as the primary liaison between EyeQ and our Managed Service Provider (MSP) for Tier 2 and Tier 3 escalations * Troubleshoot and repair office technology, including printers, monitors ...

Southern Tier IT Solutions

Be Seen First

Level 1 Helpdesk / On-Site Support Technician

Athens, GA · On-site

$38K - $45K/yr

Athens, GA | Full-Time | W-2 Hourly About Us We are a managed service provider delivering IT and ... Responsibilities * Respond to and resolve service tickets through our MSP helpdesk platform

ATIA Ltd

Sales Partners

Atlanta, GA · On-site

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

Rev.io

VP of Marketing

Atlanta, GA · On-site

Build messaging and campaigns that resonate with MSP, telecom, managed services, and technology services buyers. * Use data to measure funnel performance, campaign ROI, attribution, conversion, and ...

Rev.io

VP of Marketing

Atlanta, GA · On-site

$180 - $280/hr

Build messaging and campaigns that resonate with MSP, telecom, managed services, and technology services buyers. * Use data to measure funnel performance, campaign ROI, attribution, conversion, and ...

Rev.io

VP of Marketing

Atlanta, GA · On-site

Build messaging and campaigns that resonate with MSP, telecom, managed services, and technology services buyers. * Use data to measure funnel performance, campaign ROI, attribution, conversion, and ...

aldridgepite

Foreclosure Paralegal

Atlanta, GA · On-site

MSP (Mortgage Servicing System) : Thoroughly review and confirm the data within the MSP system to ... Case Management: Maintaining and organizing case files, tracking deadlines, and ensuring all ...

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All JobsMsp JobsMsp Manager JobsMsp Manager Jobs in Georgia

Msp Manager information

See Georgia salary details

$20.7K

$50.3K

$97.9K

How much do msp manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for msp manager in Georgia is $50,262.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $57,800.00 per year, depending on experience, location, and employer.

What is an MSP Manager?

An MSP Manager is a professional responsible for overseeing the operations and service delivery of a Managed Service Provider (MSP). Their duties include managing technical teams, maintaining client relationships, ensuring service level agreements (SLAs) are met, and implementing best practices in IT management. MSP Managers play a critical role in coordinating resources, handling escalations, and driving efficiency in IT support and solutions for multiple clients.

What are some common challenges an MSP Manager faces when balancing client expectations with internal team capacity?

An MSP Manager often navigates the challenge of aligning client demands with the available resources and skillsets of their team. Clients may expect rapid response times and customized solutions, which requires careful scheduling, prioritization, and clear communication. Managing workloads, preventing burnout, and ensuring service quality can be difficult, especially during periods of high demand or when onboarding new clients. Proactive planning and transparent expectations with both clients and team members are key to maintaining a healthy balance.

What are the key skills and qualifications needed to thrive as an MSP Manager, and why are they important?

To thrive as an MSP Manager, you need expertise in IT service management, a solid understanding of network infrastructure, and experience with client relationship management, often supported by ITIL or similar certifications. Familiarity with professional services automation (PSA) tools, remote monitoring and management (RMM) platforms, and ticketing systems is typically required. Strong leadership, problem-solving, and communication skills help in managing teams and ensuring client satisfaction. These skills are crucial for delivering reliable managed services, maintaining client trust, and effectively leading technical teams in a dynamic environment.

What is the difference between Msp Manager vs Service Delivery Manager?

AspectMsp ManagerService Delivery Manager
Primary FocusManaging managed service provider operations, client relationships, and service deliveryOverseeing service delivery processes, ensuring client satisfaction, and managing service teams
CertificationsITIL, CompTIA, PMP often preferredITIL, PMP, or similar certifications common
Work EnvironmentIT service providers, MSP companies, tech firmsIT service departments, consulting firms, tech companies
Common TasksClient account management, service performance monitoring, vendor coordinationProcess improvement, team management, client communication

The Msp Manager primarily focuses on managing MSP operations and client relationships, while the Service Delivery Manager concentrates on ensuring quality service delivery and team management. Both roles require similar certifications and work in IT service environments, but their core responsibilities differ slightly in scope and focus.

What are the most commonly searched types of Msp jobs in Georgia?

The most popular types of Msp jobs in Georgia are:

What are popular job titles related to Msp Manager jobs in Georgia?

For Msp Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Msp Manager jobs in Georgia look for?

The top searched job categories for Msp Manager jobs in Georgia are:

What cities in Georgia are hiring for Msp Manager jobs?

Cities in Georgia with the most Msp Manager job openings:

Msp Manager jobs near you
Infographic showing various Msp Manager job openings in Georgia as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,262 per year, or $24.2 per hour.

IT Systems Support Technician

Eastern Companies

Johns Creek, GA • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

About Eastern Companies
Eastern Companies is a general contractor with 200+ employees across multiple divisions and project sites nationwide. We're hiring our first in-house IT Support Technician to be the face of IT at our Georgia office, working alongside our managed services provider (MSP) and supporting our growing infrastructure, including an active CMMC Level 2 compliance program.
What you'll do
  • Serve as first point of contact for IT support requests across 200+ users
  • Resolve Tier 1 issues directly: password resets, account lockouts, Outlook and Teams troubleshooting, OneDrive and SharePoint access, printer and peripheral issues
  • Handle Tier 2 work independently: Intune device policy adjustments, SharePoint permission and library administration, basic Power Automate flow maintenance, Entra ID user and group management, mailbox configuration changes
  • Escalate complex architecture, security, and infrastructure issues to our MSP and track them through resolution
  • Execute new hire onboarding and offboarding procedures (account creation, mobile device assignment, equipment provisioning)
  • Deploy and support iPhones and Android devices through Intune, Apple Business Manager, and Samsung Knox
  • Provide hands-and-eyes support for office hardware, networking, and audio/visual equipment
  • Maintain and organize SharePoint document libraries and contribute to our IT knowledge base
  • Support our CMMC Level 2 compliance program in coordination with our MSP and external compliance partner

Required
  • 2-4 years of hands-on IT support experience in a business environment
  • Solid working knowledge of Microsoft 365 administration (Exchange Online, SharePoint Online, Teams, OneDrive)
  • Hands-on experience with Entra ID or Active Directory: user provisioning, group management, password and MFA support
  • Experience with Intune or another MDM platform, including device enrollment and policy assignment
  • Comfortable running and modifying PowerShell scripts for Microsoft 365 administration
  • Strong written and verbal communication - you'll be working with users at every technical level
  • Ability to work on-site at our Georgia office daily

Strongly preferred
  • CompTIA A+, Microsoft MS-900, or MS-102 certification
  • Mobile device deployments at scale (50+ devices via Intune, Apple Business Manager, or Samsung Knox)
  • Experience with ticketing systems (SuperOps, Jira Service Management, or similar)
  • SharePoint Online administration and Power Automate experience
  • Construction, AEC, or government contracting industry experience

Nice to have
  • Microsoft SC-300, MS-700, or AZ-104 certifications
  • Familiarity with M365 GCC or GCC High tenants
  • Familiarity with CMMC, NIST 800-171, or other federal compliance frameworks
  • Exposure to SIEM/EDR tooling (Wazuh, Microsoft Defender for Endpoint)
  • Basic networking knowledge (DNS, DHCP, VPN troubleshooting)

Compensation and benefits
  • Salary: $65,000 - $75,000 per year, depending on experience
  • Health insurance: Medical, dental, and vision coverage
  • Retirement: 401(k) plan with company match
  • Paid time off: Vacation, sick leave, and paid company holidays
  • Professional development: Paid Microsoft certification vouchers and study time

What we offer
  • A clear growth path: this role is positioned to expand into systems administration as you build expertise
  • Direct exposure to enterprise tooling: M365 GCC, Intune, Wazuh SIEM, and an active federal compliance program
  • Working alongside an experienced MSP and senior leadership invested in IT done right
  • On-site role at a stable, growing federal contractor

Apply