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Moves Adds Changes Jobs (NOW HIRING)

Manage moves, adds, changes, user provisioning, and phone installations. * Support VoIP/UC systems, SIP technologies, and E911 administration. * Maintain phone number inventory, telecom records, and ...

Sr. MAC Coordinator

Phoenix, AZ · On-site

$17.75 - $23.75/hr

The MAC (Moves, Adds & Changes) Coordinator is responsible for coordinating and executing workplace moves, furniture changes, and related facility activities to support an efficient, safe, and well ...

The MAC (Moves, Adds & Changes) Coordinator is responsible for coordinating and executing workplace moves, furniture changes, and related facility activities to support an efficient, safe, and well ...

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Moves Adds Changes information

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How much do moves adds changes jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for moves adds changes in the United States is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $21.39 per hour, depending on experience, location, and employer.

What is a Moves Adds Changes?

A Moves Adds Changes (MAC) job involves managing updates and adjustments to IT and telecommunications systems within an organization. This includes relocating equipment, setting up new users, modifying existing configurations, and decommissioning old equipment. MAC technicians work to ensure minimal disruption while maintaining system efficiency. They typically collaborate with IT teams to support infrastructure changes and workplace technology needs.

What are the typical responsibilities and daily tasks for someone in a Moves Adds Changes position?

In a Moves Adds Changes (MAC) role, your main responsibilities include coordinating and executing the relocation of IT equipment, setting up new workstations, and making configuration changes requested by users or departments. You’ll often handle support tickets for adds, moves, and changes to hardware or software, ensuring accurate documentation of all actions. Regular collaboration with IT staff, facilities teams, and end-users is vital to minimize downtime and maintain productivity during transitions. The role often involves both on-site physical work and remote system updates, offering variety and the opportunity to build technical expertise in a dynamic environment.

What are the key skills and qualifications needed to thrive in a Moves Adds Changes position?

To thrive in a Moves Adds Changes (MAC) role, you need strong troubleshooting abilities, attention to detail, and experience with IT systems, typically supported by relevant technical training or certifications such as CompTIA A+ or Cisco CCNA. Familiarity with enterprise software, asset management systems, and ticketing tools like ServiceNow or Remedy is often required. Excellent communication, customer service, and time management skills help you excel in coordinating with end-users and technical teams. These skills are essential to ensure smooth execution of IT equipment relocations, upgrades, and configuration changes with minimal disruption to business operations.

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Infographic showing various Moves Adds Changes job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,753 per year, or $21.5 per hour.

Moves, Adds, and Changes (MAC) Lead

Arlington, VA

Competitive Range Solutions, LLC
11 - 50 employees

$117K - $155K/yr

Full-time

Re-posted 24 days ago


Job description

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment.

Competitive Range Solutions requires the expertise of a talented and experienced MAC Lead to assist in directing and managing the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team.

The experienced MAC lead will oversee equipment activations/deactivations, installations, relocations, and upgrades, ensuring seamless operations and minimal service disruption. This role involves developing and maintaining a team dedicated to executing MACs within DoD.

Roles and Responsibilities:

  • Develop and maintain a proficient team capable of executing up to 20 WAOs, including necessary ports and equipment configurations.
  • Manage simple to complex MAC tasks within the DoD accreditation boundary, including hardware moves, port activations/deactivations, VLAN extensions, and VPN configurations.
  • Ensure adherence to SLAs and user agreements for Home Kits, Flyaway Kits, and JSP-managed Travel Kits, maintaining alignment with the correct scope of actions.
  • Collaborate with the COR or ACOR to approve technical solutions and cost estimates for MAC actions.
  • Follow change management process to track and execute MACs via service request tickets, covering installations, activations, modifications, upgrades, or deactivations to meet voice, video, and data requirements.
  • Conduct root-cause analysis on recurring problems and provide insights in the Monthly MAC Report.
  • Track MAC requests and make the tracking system accessible to customers and government oversight, ensuring transparency and progress monitoring.
  • Coordinate and manage all change requests (CRQs) for additions, removals, and modifications, ensuring compliance with established change and configuration management policies.
  • Prepare monthly summary reports detailing the Moves, Adds, and Changes performed, including location, timeline, and status.
  • Address customer requests that are out of scope, such as new project Engineering Change Proposal (ECP) requests.
  • Provide additional efforts for Voice MACs, including line provisioning, phone deployment, and migration from TDM to VoIP services as required.

Qualifications/Experience:

  • Active TS/SCI Clearance
  • 3+ years of relevant experience
  • Strong understanding of network infrastructure, including VLANs, VPNs, VoIP, and traditional voice services.
  • Excellent project management skills, with the ability to oversee multiple projects simultaneously.

Education/Certifications:

  • Bachelor's Degree in a related field (required)
  • Registered Communications Distribution Designer Certification (required)
Employment Type: FULL_TIME