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Mortuary Sales information

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$23K

$76.7K

$141.5K

How much do mortuary sales jobs pay per year?

As of Sep 5, 2026, the average yearly pay for mortuary sales in the United States is $76,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $93,000.00 per year, depending on experience, location, and employer.

What is mortuary sales?

Mortuary sales involve selling funeral-related products and services, such as caskets, urns, burial plots, and pre-arranged funeral plans. Professionals in this field work with families and individuals to help them make decisions about end-of-life arrangements and memorial services. Their role typically includes explaining options, answering questions, and providing compassionate support during a difficult time. Mortuary salespeople may work for funeral homes, cemeteries, or companies that supply funeral products.

What are the key skills and qualifications needed to thrive as a mortuary sales professional?

To thrive in Mortuary Sales, you need strong interpersonal skills, knowledge of funeral service offerings, and often experience or certification in sales or bereavement support. Familiarity with customer relationship management (CRM) software and sales tracking systems is typically required. Compassion, active listening, and discretion are vital soft skills for supporting clients during sensitive times. These abilities ensure you can build trust, effectively meet client needs, and drive business growth in an emotionally charged industry.

What are some common challenges faced by professionals in mortuary sales and how can they be effectively managed?

Professionals in Mortuary Sales often encounter the challenge of navigating sensitive conversations with clients who are grieving or pre-planning for end-of-life services. Building trust and demonstrating empathy are essential skills for handling these emotionally charged situations. Additionally, meeting sales goals while maintaining ethical standards requires a delicate balance, as families must never feel pressured. Successful Mortuary Sales professionals focus on providing clear information, offering personalized solutions, and collaborating closely with funeral directors and support staff to ensure the highest level of care for clients.

What is the difference between Mortuary Sales vs Funeral Director?

AspectMortuary SalesFuneral Director
CredentialsSales certifications, state licensing (if applicable)Funeral director license, state licensing
Work EnvironmentOffice, showroom, client meetingsFuneral homes, memorial services
Employer & IndustryFuneral service providers, casket suppliersFuneral homes, crematories
Search & Comparison IntentSales roles, product knowledgeEnd-of-life services, arrangements

Mortuary Sales primarily focuses on selling funeral-related products and services, often working in showrooms or offices. Funeral Directors handle the arrangements, conduct services, and manage client families directly. While both roles require knowledge of funeral services, Mortuary Sales emphasizes sales skills, whereas Funeral Directors focus on client care and service execution.

How to get into mortuary sales?

To enter mortuary sales, candidates typically need sales experience, strong communication skills, and knowledge of funeral services or related products. A background in healthcare, funeral service, or sales certifications can be beneficial, and understanding client needs in sensitive situations is important.

Is mortuary sales a stressful job?

Mortuary sales can be stressful due to the emotional nature of the work and the need to handle sensitive situations with compassion. Sales professionals in this field often work with grieving families and must balance sales goals with empathy, which can contribute to job stress. Strong communication skills and emotional resilience are important for success in this role.
More about Mortuary Sales jobs

What cities are hiring for Mortuary Sales jobs?

Cities with the most Mortuary Sales job openings:

What states have the most Mortuary Sales jobs?

States with the most job openings for Mortuary Sales jobs include:

What job categories do people searching Mortuary Sales jobs look for?

The top searched job categories for Mortuary Sales jobs are:

Mortuary Sales jobs near you
Infographic showing various Mortuary Sales job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $76,681 per year, or $36.9 per hour.

General Locations Manager

Service Corporation International

Akron, OH • On-site

Full-time

Re-posted 10 days ago

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Provide guidance and direction to location leadership in order to effectively and profitably manage the business, finances, marketing, customer growth, and people resources. Provide direction and assistance with short-term planning as well as the achievement of annual sales revenue, production targets, and Profit & Loss (P&L) goals. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Manages location management at multiple locations and multiple lines of business within the Funeral Home industry.

JOB RESPONSIBILITIES 

Business and Financial Management

  • Work with Market Leadership to understand long-term and short-term business goals and operational priorities in order to provide guidance to location leadership
  • Provides advice, guidance, and approves annual business plans, budgets, financial, production, and revenue goals 
  • Accountable for monitoring and achieving annual financial goals within Area of Responsibility (AOR)
  • Responsible for transferring financial knowledge and how daily activities impact financial outcomes to location leadership to facilitate making appropriate sustainable business decisions
  • Approve expenditures and invoices
  • Provides marketing, advertising, community, and customer guidance to location leadership
  • Leverages corporate and market resources to expand brand and product awareness in order to increase sales and market share
  • Develop and implement plans to improve customer satisfaction index and on-line community reviews 
  • Resolves complex problems providing resolution guidance to location leadership and empowering accountability
  • Assure the location’s operating practices comply with applicable federal & state regulations and Company policies
  • Assure safety, quality control, and compliance standards are adhered

Collaboration and Communication             

  • Collaborate with colleagues and market leadership to remove operational barriers, encourage ideas, and business or operational enhancements
  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements 
  • Develop and implement communication plans for key initiatives and change management
  • Oversee implementation of initiatives and manage change providing leadership and guidance as needed.
  • Responsible for communicating long-term strategy and annual goals to location leadership; assist staff with further cascading and messaging

People Development           

  • Develop a strong, trusting, empowered, and reliable team
  • Understand team members career aspirations and provide assignments to develop skills and/or close gaps
  • Constructively address issues and provide tangible and appropriate feedback
  • Develop frontline supervisors’ proactive and collaborative management style in order to increase employee engagement and minimize turnover
  • Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration   
  • Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff
  • Establishes pay, recommends pay increases, special pays, and career advancements
  • Discipline staff as necessary
  • Writes development plans to close behavior or skill gaps
  • Collaborates with Human Resources throughout discipline, development, and termination processes
  • Recommends and discusses terminations with Market Leadership 

MINIMUM Requirements

Education

  • High School Diploma or equivalent required
  • Technical schooling diploma Funeral Services/Mortuary Science preferred
  • Bachelor’s degree in Mortuary Science where required by state law
  • Pursuing an Associate’s Degree in Finance, Marketing, Business or related discipline strongly preferred

Certification/License

  • Applicable state Funeral Director licensure required

Experience

  • At least eleven (11) years industry experience with progressively increased customer facing responsibilities with
  • At least six (6) years experience managing people and effectively managing budgets and expense control required

Knowledge, Skills and Abilities

  • Knowledge of industry competitive pricing, demographic patterns, and market competition
  • Knowledgeable in Financial and Business acumen
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
  • Proficient in MS Office suite including Outlook, Word, Excel, and PowerPoint
Work Hours
  • Working beyond “standard” hours as the need arises

Travel up to 75%

Postal Code: 44333 Category (Portal Searching): Operations Job Location: US-OH - Akron

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

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Hours and flexibility

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