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Mortuary Sales Jobs (NOW HIRING)

Robert Half

Family Service Advisor

Los Angeles, CA · On-site

$22.80 - $28/hr

Responsibilities: * Guide families through cemetery and mortuary planning options, offering ... Participate in a structured service and sales process that emphasizes customer care while helping ...

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Mortuary Sales information

See salary details

$23K

$76.7K

$141.5K

How much do mortuary sales jobs pay per year?

As of Sep 5, 2026, the average yearly pay for mortuary sales in the United States is $76,681.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $93,000.00 per year, depending on experience, location, and employer.

What is mortuary sales?

Mortuary sales involve selling funeral-related products and services, such as caskets, urns, burial plots, and pre-arranged funeral plans. Professionals in this field work with families and individuals to help them make decisions about end-of-life arrangements and memorial services. Their role typically includes explaining options, answering questions, and providing compassionate support during a difficult time. Mortuary salespeople may work for funeral homes, cemeteries, or companies that supply funeral products.

What are the key skills and qualifications needed to thrive as a mortuary sales professional?

To thrive in Mortuary Sales, you need strong interpersonal skills, knowledge of funeral service offerings, and often experience or certification in sales or bereavement support. Familiarity with customer relationship management (CRM) software and sales tracking systems is typically required. Compassion, active listening, and discretion are vital soft skills for supporting clients during sensitive times. These abilities ensure you can build trust, effectively meet client needs, and drive business growth in an emotionally charged industry.

What are some common challenges faced by professionals in mortuary sales and how can they be effectively managed?

Professionals in Mortuary Sales often encounter the challenge of navigating sensitive conversations with clients who are grieving or pre-planning for end-of-life services. Building trust and demonstrating empathy are essential skills for handling these emotionally charged situations. Additionally, meeting sales goals while maintaining ethical standards requires a delicate balance, as families must never feel pressured. Successful Mortuary Sales professionals focus on providing clear information, offering personalized solutions, and collaborating closely with funeral directors and support staff to ensure the highest level of care for clients.

What is the difference between Mortuary Sales vs Funeral Director?

AspectMortuary SalesFuneral Director
CredentialsSales certifications, state licensing (if applicable)Funeral director license, state licensing
Work EnvironmentOffice, showroom, client meetingsFuneral homes, memorial services
Employer & IndustryFuneral service providers, casket suppliersFuneral homes, crematories
Search & Comparison IntentSales roles, product knowledgeEnd-of-life services, arrangements

Mortuary Sales primarily focuses on selling funeral-related products and services, often working in showrooms or offices. Funeral Directors handle the arrangements, conduct services, and manage client families directly. While both roles require knowledge of funeral services, Mortuary Sales emphasizes sales skills, whereas Funeral Directors focus on client care and service execution.

How to get into mortuary sales?

To enter mortuary sales, candidates typically need sales experience, strong communication skills, and knowledge of funeral services or related products. A background in healthcare, funeral service, or sales certifications can be beneficial, and understanding client needs in sensitive situations is important.

Is mortuary sales a stressful job?

Mortuary sales can be stressful due to the emotional nature of the work and the need to handle sensitive situations with compassion. Sales professionals in this field often work with grieving families and must balance sales goals with empathy, which can contribute to job stress. Strong communication skills and emotional resilience are important for success in this role.
More about Mortuary Sales jobs

What cities are hiring for Mortuary Sales jobs?

Cities with the most Mortuary Sales job openings:

What states have the most Mortuary Sales jobs?

States with the most job openings for Mortuary Sales jobs include:

What job categories do people searching Mortuary Sales jobs look for?

The top searched job categories for Mortuary Sales jobs are:

Mortuary Sales jobs near you
Infographic showing various Mortuary Sales job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $76,681 per year, or $36.9 per hour.

Sales Manager

Service Corporation International

Santa Ana, CA • On-site

$175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

  • Meet and exceed established location sales quotas
  • Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
  • Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
  • Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

  • Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community 
  • Analyze and be aware of competitor pricing
  • Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

  • Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
  • Approve all discounts offered to customers
  • Prepare reports that demonstrate compliance with financial controls

Operations Support

  • Maintain all marketing materials, training manuals, sales equipment and other sales supplies
  • Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
  • Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

  • Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
  • Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

Education

  • High school or equivalent
  • Bachelor’s degree preferred

Experience

  • Sales experience required
  • Sales Counselor and sales supervisory experience preferred
  • Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

  • Valid state/province driver’s license with good driving record
  • Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

  • Working knowledge of Windows-based PC environment and MS office applications
  • Knowledge of Customer Relationship Management systems a plus
  • Ability to maintain confidentiality
  • Ability to work beyond standard business hours when necessary to service customers
  • Ability to set goals for employees that are challenging but achievable

Compensation:

($80,000 - $125,000 annualized targeted first year earnings)

Third year incumbents average earnings exceed $175,000 with top performer earnings exceeding $250,000.  The PPA Sales Manager commission plan payouts are based on exceeding defined quotas.  Commissions are monthly

Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 92705 Category (Portal Searching): Sales Job Location: US-1702 Fairhaven Avenue, Santa Ana, CA - Fairhaven Memorial Park Mortuary Crematory and Flower Shop

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

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