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Mortgage Software Jobs (NOW HIRING)

Jacobs & CO Mortgage

Mortgage Officer

Atlanta, GA · On-site

Proficiency in mortgage software and Microsoft Office Suite. * Strong attention to detail and organizational skills. Benefits * Competitive salary and performance-based bonuses. * Comprehensive ...

HNE

Mortgage Loan Closer

Moorpark, CA

Maintain accurate records and update loan status in mortgage software systems * Meet closing deadlines while maintaining high levels of accuracy and customer service

HNE

Mortgage Loan Closer

Carrollton, TX

Maintain accurate records and update loan status in mortgage software systems * Meet closing deadlines while maintaining high levels of accuracy and customer service

OwnersChoice

Mortgage Loan Processor

Albany, NY · On-site

$39K - $54K/yr

Knowledge of mortgage software and an understanding of state and federal loan regulations is preferred. This is a hybrid remote work position. Required to work in the Albany, NY office one day a week.

Waukesha State Bank

Mortgage Processor

Waukesha, WI

$40K - $55K/yr

Strong communication skills, proficiency with mortgage software and Excel, and a commitment to teamwork are essential. If you enjoy problem-solving, thrive in a collaborative environment, and take ...

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Mortgage Software information

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$13

$34

$72

How much do mortgage software jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for mortgage software in the United States is $34.10, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $39.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Mortgage Software Specialist, and why are they important?

To thrive as a Mortgage Software Specialist, you need a strong understanding of mortgage lending processes, software troubleshooting, and familiarity with compliance regulations, usually supported by a degree in business, finance, or information technology. Proficiency with mortgage loan origination systems (LOS), document management platforms, and knowledge of industry-standard tools like Encompass or Calyx are typically required. Excellent problem-solving abilities, communication skills, and attention to detail are crucial soft skills for collaborating with lenders and end-users. These competencies are vital to ensure accurate loan processing, regulatory compliance, and efficient software utilization in mortgage operations.

What is mortgage software?

Mortgage software is a specialized digital tool designed to help lenders, brokers, and financial institutions manage the entire mortgage process. It streamlines tasks such as loan origination, application processing, document management, compliance, and client communication. These platforms improve efficiency, accuracy, and regulatory compliance for mortgage professionals, making the lending process faster and more transparent for both lenders and borrowers.

What is the difference between Mortgage Software vs Mortgage Loan Processor?

AspectMortgage SoftwareMortgage Loan Processor
Primary RoleDevelops, maintains, and implements software solutions for mortgage lendingReviews, verifies, and processes mortgage loan applications
Required SkillsProgramming, software development, industry knowledgeLoan documentation, customer service, attention to detail
Work EnvironmentTech companies, financial institutions, remote or office-basedBanking institutions, mortgage companies, office-based
CertificationsIT certifications, industry-specific trainingLoan processing certifications, mortgage licensing

Mortgage Software professionals focus on creating and managing software solutions for mortgage lenders, while Mortgage Loan Processors handle the review and processing of individual loan applications. Both roles are essential in the mortgage industry but differ significantly in skills and responsibilities.

What are some common challenges faced by professionals working with mortgage software, and how can they be addressed?

Professionals working with mortgage software often encounter challenges such as keeping up with frequent regulatory updates, ensuring data accuracy, and integrating the software with other financial systems. Staying current requires regular training and leveraging vendor-provided resources. To address integration and data issues, collaboration with IT teams and clear communication with stakeholders is essential. Continuous learning and proactive troubleshooting can help professionals stay ahead and ensure smooth loan processing workflows.
More about Mortgage Software jobs
What cities are hiring for Mortgage Software jobs? Cities with the most Mortgage Software job openings:
What states have the most Mortgage Software jobs? States with the most job openings for Mortgage Software jobs include:
What job categories do people searching Mortgage Software jobs look for? The top searched job categories for Mortgage Software jobs are:
Mortgage Software jobs near you
Mortgage Software Support Specialist

Mortgage Software Support Specialist

TowneBank Mortgage

Norfolk, VA • On-site

Full-time

Posted 11 days ago

Job description

About the role:
The Mortgage Software Support Specialist provides end-user support for the nCino Mortgage application, ICE Encompass® Banker Edition, and related integrated services across the enterprise, from origination through servicing. In this role, you will help advance company goals through systems administration, Level 1 Encompass help desk support, collaboration, and adaptability in a fast-paced mortgage lending environment.
In this role, you will:
  • Manage internal help desk requests, troubleshoot issues, and escalate moderately complex or advanced items to nCino Mortgage, ICE Mortgage Technologies, or third-party support teams as needed.
  • Investigate and resolve application issues while supporting Encompass LOS and other mortgage software solutions.
  • Use diagnostic methods to identify issues, determine root causes, recommend solutions, and escalate and track complex problems when appropriate.
  • Identify recurring issues and recommend process improvements that enhance the user experience.
  • Document each support incident clearly in the ticketing system and provide timely updates on open issues.
  • Use the document library and help desk knowledge base to support mortgage software applications efficiently.
  • Train and support users on mortgage software and related technology to help reduce repeat requests.
  • Identify opportunities to improve help desk workflows, system functionality, and business processes.
  • Provide professional, courteous service when partnering with employees at all levels of the organization.
  • Perform other duties as assigned.
  • Comply with all applicable federal laws, rules, and regulations related to Anti-Money Laundering (AML), including the Bank Secrecy Act (BSA).

What you'll bring:
  • At least 2 years of recent experience using Encompass Banker Edition in a large-user environment
  • A strong mortgage lending background, such as experience as an originator, closer, underwriter, processor, or LOS analyst/administrator
  • Experience supporting end users and sharing knowledge across mortgage software products and services
  • The ability to work independently, analyze information, and take or recommend appropriate action with minimal supervision
  • Strong analytical, organizational, and problem-solving skills
  • Dependability, self-motivation, and a positive attitude
  • A high level of proficiency with Microsoft Office 365 applications
  • Excellent written, verbal, and interpersonal communication skills
  • The ability to think creatively, take initiative, and ask thoughtful questions
  • An interest in detailed research and documentation
  • The ability to manage priorities effectively and perform well in a fast-paced environment
  • Strong deductive reasoning skills to analyze issues and respond quickly in a demanding environment
  • The ability to collaborate effectively with both small and large groups

What will help you stand out:
  • Knowledge of mortgage regulations, including TRID and RESPA
  • Experience as an Encompass or other LOS power user or administrator

#mortgage
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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