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Mortgage Collections Jobs (NOW HIRING)

M&T Bank

CAM Litigation Liaison

Getzville, NY · On-site

$62K - $103K/yr

Juris Doctor degree or 5 years' mortgage collections and/or foreclosure experience. Previous work experience with a mortgage foreclosure law firm. Knowledge of M&T systems. #LI-111 M&T Bank is ...

M&T Bank

CAM Litigation Liaison

Getzville, NY · On-site

$62K - $103K/yr

Juris Doctor degree or 5 years' mortgage collections and/or foreclosure experience. Previous work experience with a mortgage foreclosure law firm. Knowledge of M&T systems. #LI-111 M&T Bank is ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. #LI-111 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 ...

Citizens Bank

Collection Recovery Sr Specialist

Irving, TX · On-site

$17.25 - $23.25/hr

Preferred: * 2-3 years prior experience in mortgage collections or loss mitigation. * Knowledge of Fair Debt Collection Practices and mortgage regulations. * Experience with MSP/Black Knight systems.

New

Citizens

Collection Recovery Sr Specialist

Irving, TX · Hybrid

$17.25 - $23.25/hr

Preferred: * 2-3 years prior experience in mortgage collections or loss mitigation. * Knowledge of Fair Debt Collection Practices and mortgage regulations. * Experience with MSP/Black Knight systems.

New

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

Mortgage collections experience. Knowledge of M&T systems. #LI-111 M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 ...

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Mortgage Collections information

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How much do mortgage collections jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for mortgage collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are mortgage collections?

Mortgage collections refer to the process by which lenders attempt to recover payments on overdue or defaulted mortgage loans. When a borrower falls behind on their mortgage payments, the collections department contacts them to discuss repayment options, set up payment plans, and help them bring their account current. If the borrower fails to resolve the delinquency, the lender may eventually begin foreclosure proceedings to recover the property. Mortgage collections professionals aim to work with borrowers to prevent foreclosure whenever possible.

What are the key skills and qualifications needed to thrive as a Mortgage Collections Specialist, and why are they important?

To thrive as a Mortgage Collections Specialist, you need a good understanding of loan servicing, debt collection practices, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA), often supported by experience in finance or banking. Familiarity with loan management software, CRM systems, and collections databases is typically required. Strong negotiation, active listening, and problem-solving skills help you work effectively with borrowers and resolve delinquent accounts. These abilities ensure compliance, minimize losses for lenders, and maintain positive customer relationships in a challenging environment.

How much does a mortgage collector make?

Mortgage collectors typically earn an average salary ranging from $35,000 to $55,000 per year, depending on experience, location, and employer. Some positions may offer additional commissions or bonuses based on recovery performance, and proficiency with collection software and negotiation skills can influence earnings.

What are some common challenges faced in a Mortgage Collections role, and how can they be managed?

Professionals in Mortgage Collections often encounter challenges such as dealing with emotionally charged conversations, navigating complex financial situations, and adhering to regulatory requirements. Success in this role requires strong communication skills to empathize with borrowers while still enforcing payment arrangements. Staying organized and up-to-date with compliance standards is essential, as is collaborating effectively with team members in loss mitigation, customer service, and legal departments. Regular training and support from management can help address these challenges and provide opportunities for skill development.

How much does a loan officer make on a $500,000 loan?

A mortgage loan officer typically earns a commission based on the loan amount, often around 0.5% to 1%, which would be $2,500 to $5,000 on a $500,000 loan. In addition to commissions, they may receive a base salary, and earnings can vary based on experience, location, and the lender's compensation structure.

What is the difference between Mortgage Collections vs Mortgage Underwriting?

AspectMortgage CollectionsMortgage Underwriting
Primary RoleManaging overdue mortgage payments and contacting borrowers to resolve delinquenciesAssessing loan applications, verifying financial information, and approving or denying mortgage loans
Required SkillsCommunication, negotiation, knowledge of mortgage policiesFinancial analysis, attention to detail, credit evaluation
Work EnvironmentCollections departments, call centers, financial institutionsLoan processing teams, underwriting departments, banks
CertificationsTypically none required, but mortgage or collections certifications can helpMortgage licensing, financial certifications (e.g., CFP, CPA) often preferred

Mortgage Collections focuses on managing overdue payments and recovering delinquent accounts, while Mortgage Underwriting involves evaluating loan applications to determine creditworthiness. Both roles are essential in the mortgage industry but serve different functions in the loan lifecycle.

How to get a job in collections?

To get a job in collections, candidates typically need a high school diploma or equivalent, strong communication and negotiation skills, and familiarity with debt management software. Relevant experience in customer service or finance can be beneficial, and some roles may require certifications such as the Certified Collections Professional (CCP). Entry-level positions often involve on-the-job training and may require a flexible schedule to handle customer inquiries and follow-ups.

How much does a mortgage broker make on a $500,000 mortgage?

Mortgage brokers typically earn a commission based on a percentage of the loan amount, often around 0.5% to 1%. For a $500,000 mortgage, this could translate to $2,500 to $5,000 in commission, though actual earnings depend on the broker's agreement and the lender's policies.
More about Mortgage Collections jobs
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What states have the most Mortgage Collections jobs? States with the most job openings for Mortgage Collections jobs include:
What job categories do people searching Mortgage Collections jobs look for? The top searched job categories for Mortgage Collections jobs are:
Mortgage Collections jobs near you
CAM Litigation Liaison

CAM Litigation Liaison

M&T Bank

Getzville, NY • On-site

$62K - $103K/yr

Full-time

Re-posted 6 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

76th of 149 rated banks

Job description

Overview:

This position is responsible for managing a portfolio of loans in foreclosure that are involved in mediation and/or complex litigation. The position is responsible for protecting M&T's interest in the subject mortgaged property, including appearing in court on behalf of M&T Bank and supplying attorneys involved with the case, necessary documentation and the most up to date information concerning the customer's account with M&T.

Primary Responsibilities:
  • Travel to mediation hearings and/or non-jury foreclosure trials and court hearings in person and/or attend hearings telephonically as a witness on behalf of M&T Bank.
  • Provide proper loan documentation to attorneys to ensure they possess all information necessary to protect M&T's interest in the mortgaged property.
  • For loans in foreclosure litigation, complete initial review of documents related to highly litigated cases, including discovery demands and gather backup and for submission to escalation point for further review. Manage any issues of material fact with respect to current or delinquent loans where a legal action has been filed against M&T.
  • Understand and communicate possible loss mitigation and/or settlement options based on investor guidelines and legal risk, as set out by management.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Ensure compliance with federal, state, regulatory and investor guidelines regarding foreclosure.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.
Scope of Responsibilities:

Appears as witness on behalf of M&T in court, may be subject to harsh questioning and cross examination. Interacts with internal and external M&T counsel.

Education and Experience Required:

A combined 6 years' higher education and/or work experience, including a minimum of 2 years' mortgage collections, loss mitigation and/or foreclosure experience.

Excellent communication skills.

Proficiency with word processing and spreadsheet software.

Education and Experience Preferred:

Juris Doctor degree or 5 years' mortgage collections and/or foreclosure experience.

Previous work experience with a mortgage foreclosure law firm.

Knowledge of M&T systems.

#LI-111

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationGetzville, New York, United States of America

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