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Entarian

Moodle Support Specialist

Overview/ Job Responsibilities We are looking for an eager and detail-oriented Moodle Support Specialist to support our Learning Management System (LMS) operations. This role is perfect for someone ...

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Entarian

Moodle Support Specialist

Arlington, VA · On-site

Overview/ Job Responsibilities We are looking for an eager and detail-oriented Moodle Support Specialist to support our Learning Management System (LMS) operations. This role is perfect for someone ...

Entarian

Overview/ Job Responsibilities We are looking for an eager and detail-oriented Moodle Support Specialist to support our Learning Management System (LMS) operations. This role is perfect for someone ...

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As of Jun 20, 2026, the average hourly pay for moodle in the United States is $30.76, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $35.34 per hour, depending on experience, location, and employer.

What are some of the typical responsibilities of a Moodle Administrator on a day-to-day basis?

On a daily basis, a Moodle Administrator is responsible for managing user accounts, ensuring the platform runs smoothly, troubleshooting technical issues, and setting up or updating courses for educators. They frequently collaborate with faculty, IT staff, and support teams to implement new features, maintain data integrity, and ensure a secure online learning environment. Additionally, Moodle Administrators often provide training and guidance to instructors and staff on best practices for online course delivery. This role offers a dynamic mix of technical support, system management, and educational collaboration.

What is a Moodle job?

A Moodle job typically involves working with the Moodle learning management system (LMS) to develop, customize, maintain, or support e-learning platforms. Roles can vary from Moodle administrators and developers to instructional designers and educators who use Moodle for online courses. Responsibilities may include configuring Moodle settings, developing custom plugins, troubleshooting issues, and training users. Many Moodle professionals work in schools, universities, corporate training environments, or as freelancers.

What are the key skills and qualifications needed to thrive in the Moodle position, and why are they important?

To excel as a Moodle Administrator, you need expertise in learning management systems (LMS), particularly Moodle, combined with experience in IT, instructional design, or educational technology. Familiarity with database management, server administration, Moodle plugins, and relevant certifications such as Moodle Certified Administrator are highly valued. Strong problem-solving skills, attention to detail, and effective communication help you support educators and troubleshoot user issues. These strengths are crucial for maintaining a reliable platform and ensuring an optimal learning experience for all users.

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Infographic showing various Moodle job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 64% Full Time, 34% Part Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,979 per year, or $30.8 per hour.

Moodle Support Specialist

Entarian

Remote

Full-time

Posted yesterday

Job description

Overview/ Job Responsibilities
We are looking for an eager and detail-oriented Moodle Support Specialist to support our Learning Management System (LMS) operations. This role is perfect for someone with a strong interest in technical support, problem solving, and learning new skills. The successful candidate will assist with troubleshooting, managing the ticket queue, escalating complex issues, and performing routine health checks under the guidance of senior team members.
Responsibilities
  • Investigate and resolve common user issues such as registration, course enrollment problems, and basic configuration errors.
  • Document and escalate complex issues to Moodle engineers and project manager, providing clear and accurate details.
  • Monitor ServiceNow tickets, assign priorities, and ensure updates are logged regularly.
  • Provide timely and professional updates to users, follow up to confirm resolution, and maintain a positive support experience.
  • Assist in developing and updating SOPs and knowledge base articles for common issues and workflows.
  • Perform and document daily LMS health checks (e.g., login functionality, key course access, basic system performance).
  • Continuously develop LMS support skills by shadowing senior team members.

This is a full-time position.
Minimum Qualifications
  • Bachelor's degree and 4 years of experience.
  • Familiarity with any ticketing system (ServiceNow experience a plus).
  • Basic understanding of web applications and willingness to learn Moodle administration.
  • Strong communication and customer service skills.
  • Ability to follow step-by-step SOPs and document work accurately.
  • Detail-oriented, reliable, and eager to learn.
  • Must be eligible to obtain a Department of Homeland Security EOD clearance ( Requirements 1. US Citizenship, 2. Favorable Background Investigation)

Desired Qualifications
Clearance Preference:
  • DHS EOD - 1st priority
  • Any DHS badge + DoD Top Secret or Secret - 2nd choice
  • DoD Secret or Top Secret + willingness to get EOD clearance - 3rd choice (it can take 45 days to obtain EOD clearance - work can only begin once the clearance is fully adjudicated)

About Us
Formed through the strategic union of Sev1Tech and ERT, Entarian is a premier provider of mission-critical engineering and technology solutions. Founded on a legacy of excellence dating back to 1993, Entarian is a product of an evolved and fully diversified engineering and federal technology leader. From deep space to defense and civilian missions, Entarian delivers secure, mission-aligned digital solutions that drive national resilience and operational effectiveness. We don't just support modernization; we define it.
Join the Mission and Start your Career Journey: Apply Directly via our Careers Portal Connect, Referrals & Inquiries? Email the team: careers@entarian.com
Entarian is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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