Microsoft Technical Writer Jobs in Quebec (NOW HIRING)

About Us:

Sonepar Canada is an independent family-owned company with global market leadership in the business-to-business distribution of electrical, industrial and safety products and related solutions. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 100+ locations with coverage in 9 provinces.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. 

To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com

What's In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

**** This position can be based out of our Laval, QC or Surrey, BC office***** 
The AI Specialist is responsible for the end-to-end technical delivery of AI solutions, from design through production operations, ensuring alignment with enterprise architecture, governance frameworks, and business outcomes.

This role focuses on the hands-on implementation of approved AI use cases, leveraging the Microsoft AI ecosystem (Microsoft Foundry, Copilot Studio, Azure AI) and enterprise data platforms. Working within established governance controls, the AI Specialist ensures that solutions are secure, compliant, scalable, and deliver measurable value to the organization.

• Design, build, test, and deploy AI solutions including Copilot Studio agents, Microsoft Foundry projects, Azure AI services, RAG implementations, and machine learning models.
• Prepare required technical artifacts for governance gate submissions, including design documentation, threat models, data flow maps, test plans, runbooks, and operational procedures for AI solutions.
• Test and validate developed solutions to ensure accuracy, reliability, and alignment with business goals.
• Implementing monitoring, logging, and observability for deployed AI solutions in alignment with monitoring infrastructure.
• Perform ongoing maintenance, optimization, retraining, and tuning of deployed models and agents based on monitoring data and user feedback.
• Provide technical input during use case intake like feasibility assessment, effort estimation, platform fit, data and integration requirements to support triage and tiering decisions.
• Support incident response and remediation for AI systems including root cause analysis and corrective actions.
• Contribute reusable patterns, components, prompts, and reference implementations to the AI Resource Center and prompt library to accelerate future solution delivery.
• Collaborate with data engineering, data science, architecture, security, and platform teams to ensure AI solutions integrate cleanly with enterprise systems.
• Work directly with users to provide support and training

• Degree in Artificial Intelligence, Computer Science, Data Science, Software Engineering, or equivalent experience
• Hands-on experience building and deploying AI/ML solutions in an enterprise environment.
• Awareness of responsible AI principles and AI governance practices (e.g., NIST AI RMF concepts, risk-based controls, TEVV).
• Strong proficiency in Python, R, SQL, and modern AI and ML frameworks
• Working knowledge of the Microsoft AI stack: Microsoft Foundry, Copilot Studio, Azure AI, Power Platform.
• Familiarity with MLOps practices: model deployment, versioning, monitoring, retraining.
• Ability to communicate technology designs, decisions, and issues effectively to all levels of management.
• Adept at balancing autonomy, delegation, and communication.

• Proven experience designing and deploying AI/ML or generative AI solutions in enterprise environments
• Experience implementing RAG, agent-based solutions, or predictive models in production
• Hands-on experience with Microsoft AI technologies (Azure AI, Copilot Studio, Microsoft Foundry or equivalent platforms)
• Experience integrating AI solutions with enterprise data sources (e.g., SharePoint, Dataverse, Azure data services)
• Strong ability to translate business needs into technical solutions and communicate effectively with stakeholdersAnalytical thinking and problem-solving
• Strong written and verbal communication skills
• Preference fully fluent in English and French

Benefits & Perks

• We offer a competitive salary, plus a full set of benefits, including:
• Flexible benefits program allowing you to choose from options that best fit you and your dependents' needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

More information on Sonepar Canada:

Site Web: www.soneparcanada.com

LinkedIn: https://www.linkedin.com/company/sonepar-canada/  

Instagram: https://www.instagram.com/soneparcanada/ 

Facebook: https://www.facebook.com/profile.php?id=100057133913041

Youtube: https://www.youtube.com/user/SoneparCanada  

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.  

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market. 

This commitment is tangible in our detailed Global CSR report, to learn more please visit  https://www.sonepar.com/en/commitments/sustainability.

Sonepar has been recognized as a Diversity Leader by the Financial Times' 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022.  We are proud to be an equal opportunity employer, welcoming submissions from all candidates.  We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it's essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply. 

For more information about our Inclusion and Diversity initiatives, please visit  https://www.sonepar.com/en/commitments/diversity-and-inclusion.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

Next steps:
We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.