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Microsoft Support Engineer Jobs in Atlanta, GA (NOW HIRING)

Synergis

Desktop Support - Executive Support

Atlanta, GA · On-site

$23 - $25/hr

Device Support Engineer - L1 LOCATION: Atlanta, GA - onsite role 5 days a week ANTICIPATED DURATION ... Support endpoint management using Microsoft Intune, MECM/SCCM, and Apple management workflows.

United Airlines

Microsoft Dynamics Developer

Atlanta, GA

$43K - $105K/yr

... supported and inspired bya collaborative community of colleagues around the world, and where you'll ... About The Role You're Considering We are seeking a Microsoft Dynamics Developer to join our DCX ...

nLeague

Microsoft Exchange Server Engineer

Atlanta, GA · On-site

The Email Engineer will provide hands on support and his experience on Messaging infrastructure application/systems like MS-Exchange server, Microsoft Teams, Office 365, Proofpoint mail gateway, SMTP ...

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

CNR Technologies is seeking an enthusiastic Entry-Level IT Support Engineer (Tier 1) to join our ... Email, Outlook, and Microsoft Office problems * Printer and imaging issues * User accounts ...

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

CNR Technologies is seeking an enthusiastic Entry-Level IT Support Engineer (Tier 1) to join our ... Email, Outlook, and Microsoft Office problems * Printer and imaging issues * User accounts ...

Landmark Properties

Microsoft Fabric Data Engineer

Atlanta, GA · On-site

$110K - $132K/yr

... data engineering, analytics, and Microsoft Fabric technologies, along with excellent problem ... Design and support data pipelines aligned with the medallion architecture, including Bronze, Silver ...

Elma Electronic

M365 Client Engineer

Lawrenceville, GA · On-site

$100 - $115/hr

Support Microsoft 365 services including Teams, SharePoint, OneDrive, Outlook, and Entra ID ... IT support, desktop engineering, or endpoint management experience * Advanced expertise with ...

CNR Technologies

Helpdesk Engineer

Woodstock, GA · On-site

$20K - $35K/yr

Training & development CNR Technologies is seeking an enthusiastic Entry-Level IT Support Engineer ... Email, Outlook, and Microsoft Office problems * Printer and imaging issues * User accounts ...

2020 Companies

Microsoft Fabric Data Engineer

Atlanta, GA · On-site

$110K - $132K/yr

Design ingestion patterns that support rapid onboarding of new clients * Engineer monitoring and ... Microsoft Fabric experience - you've built it, not just read about it * Dimensional modeling you ...

2020 Companies

Microsoft Fabric Data Engineer

Atlanta, GA

$110K - $132K/yr

Design ingestion patterns that support rapid onboarding of new clients * Engineer monitoring and ... Microsoft Fabric experience - you've built it, not just read about it * Dimensional modeling you ...

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Microsoft Support Engineer information

See Atlanta, GA salary details

$15

$38

$65

How much do microsoft support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for microsoft support engineer in Atlanta, GA is $38.34, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $44.86 per hour, depending on experience, location, and employer.

What is a Microsoft Support Engineer?

A Microsoft Support Engineer is responsible for troubleshooting and resolving technical issues related to Microsoft products and services. They assist customers by diagnosing problems, providing solutions, and ensuring optimal system performance. This role requires strong problem-solving skills, technical expertise, and effective communication to guide users through complex issues. Support Engineers may work with enterprise clients, IT professionals, or end users to improve system reliability and efficiency.

What are the key skills and qualifications needed to thrive as a Microsoft Support Engineer?

To thrive as a Microsoft Support Engineer, you need a solid understanding of Microsoft operating systems, networking, and troubleshooting, usually backed by a degree in computer science or related experience. Familiarity with tools like Microsoft Azure, Active Directory, Office 365, and certifications such as Microsoft Certified: Azure Fundamentals or Microsoft Certified Solutions Associate (MCSA) are highly valued. Strong communication, problem-solving abilities, and patience help set professionals apart in this customer-facing role. These skills and qualifications enable engineers to efficiently resolve technical issues and deliver a positive customer support experience.

What are the most common challenges faced by Microsoft Support Engineers, and how do they address them?

Microsoft Support Engineers often encounter complex technical issues ranging from software bugs to user configuration errors, sometimes requiring rapid diagnosis and creative problem-solving under time pressure. They must stay current with frequent updates and new features across Microsoft products, requiring continuous learning and adaptability. To address these challenges, engineers leverage a combination of detailed technical knowledge, access to internal knowledge bases, and collaborative teamwork with other support professionals and escalation teams. This dynamic environment means that strong communication skills and a dedication to customer satisfaction are essential for effectively resolving customer concerns and maintaining service quality.

What are popular job titles related to Microsoft Support Engineer jobs in Atlanta, GA?

For Microsoft Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Microsoft Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for Microsoft Support Engineer jobs in Atlanta, GA are:

Microsoft Support Engineer jobs near you
Infographic showing various Microsoft Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $79,750 per year, or $38.3 per hour.

Cloud Support Engineer I (GA-1G)

ASM Research

Atlanta, GA • On-site

Full-time

Re-posted 9 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

33rd of 226 rated it services

Job description

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues.
Duties and Responsibilities
  • Responds to incident tickets in a 24x7 operational environment to meet SLA objectives.
  • Troubleshoots system issues using diagnostic tools like netmom, windbg, and custom application tools.
  • Reviews system logs to identify and mitigate system issues.
  • Leverage knowledge base to help troubleshoot, identify and resolve systems issues.
  • Update knowledge base troubleshooting guides and lessons learned as required.
  • Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases.
  • Document system issues resulting in system outages and coordinate change though change management process.
  • Support collaboration across operations, development teams and external partners.
  • Support "tiger team" calls to streamline knowledge sharing and timely resolution of system issues.
  • Monitor solution performance according to client specification and SLAs, escalate as needed.
  • Other supporting duties, as directed.
  • Willingness to work overtime and varying hours as required.

Minimum Qualifications
  • BS in Computer Science or other technical discipline is preferred.
  • 1-2 years of operations experience providing application infrastructure support; 1 year performing system administrator support

Clearance Requirement
  • TS/SCI with Full Scope Poly required.
  • FBI CJIS Investigation required

Other Job Specific Skills
  • Experience with system administration support tools such as Windows/Linux
  • Experience supporting a 24x7 cloud based environment.
  • Strong interpersonal skills
  • Strong oral and written communication skills
  • Experience in supporting Cloud based environment and tools such as Azure/AWS
  • Experience analyzing, troubleshooting, and providing solutions for technical issues
  • Ability to problem solve and collaborate with team members
  • Strong organizational and multi-tasking skills
  • Strong in technical communications with both technical and non-technical peers
  • Able to maintain professionalism under pressure
  • Strong customer focus

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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