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Methodist Healthcare Call Center Jobs (NOW HIRING)

Jax Spine & Pain Centers

Call Center Representative

Jacksonville, FL · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimum one (1) year of experience in a medical office, healthcare call center, or specialty medical practice. * Minimum one (1) year of customer service experience. * Previous experience in pain ...

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Benefits Call Center Representative

San Diego, CA · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

Brittney Blackman Outbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call ...

Pulse Vascular

Call Center Specialist

Millville, NJ · On-site

$18/hr

Previous experience in a medical or healthcare call center is desirable. * Ability to maintain patient confidentiality and adhere to HIPAA regulations. Work Environment: * Must be able to work in a ...

Memorial Healthcare

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

PRIMARY JOB RESPONSIBILITIES 1. Demonstrates knowledge of, and supports, Memorial Healthcare's ... Knowledge of insurance, billing, and payment methods preferred. Computer skills required. Ability ...

Allied Digestive Health

Call Center Representative

Brick, NJ · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Call Center Representative within the Health Care and Social Assistance industry, you will serve as a vital communication link between patients, healthcare providers, and administrative teams.

Allied Digestive Health, LLC

Call Center Representative

Brick, NJ · On-site

$17.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Call Center Representative As a Call Center Representative within the Health Care and Social Assistance industry, you will serve as a vital communication link between patients, healthcare providers ...

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Methodist Healthcare Call Center information

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How much do methodist healthcare call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for methodist healthcare call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a Methodist Healthcare Call Center representative do?

A Methodist Healthcare Call Center representative is responsible for assisting patients, healthcare providers, and the general public by answering calls, scheduling appointments, providing information about services, and addressing inquiries related to Methodist Healthcare facilities. They play a vital role in ensuring clear communication between patients and healthcare staff, often handling sensitive information with professionalism and confidentiality. Additionally, these representatives may help with patient registration, insurance verification, and directing calls to appropriate departments.

What are the key skills and qualifications needed to thrive as a Methodist Healthcare Call Center representative?

To thrive as a Methodist Healthcare Call Center Representative, you need strong customer service skills, medical terminology knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, electronic health records (EHRs), and phone systems is commonly required. Exceptional communication, active listening, and problem-solving abilities help you provide compassionate support and resolve patient inquiries efficiently. These skills ensure callers receive accurate information, timely assistance, and a positive experience, which is vital for patient satisfaction and organizational reputation.

What are some common challenges faced by representatives in the Methodist Healthcare Call Center, and how are they supported in overcoming them?

Call center representatives at Methodist Healthcare often navigate high call volumes, emotionally charged situations, and the need for accurate information delivery. To support these challenges, the organization provides comprehensive training, access to up-to-date resources, and ongoing coaching from supervisors. Team members are encouraged to collaborate, share experiences, and participate in regular debriefs to manage stress and continuously improve service quality. This supportive environment helps ensure representatives can provide compassionate, effective assistance to patients and families.
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Methodist Healthcare Call Center jobs near you
Infographic showing various Methodist Healthcare Call Center job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Patient Coordinator (Call Center)

Essen Medical Associates

Bronx, NY • On-site

$20/hr

Full-time

Re-posted 16 days ago

Essen Health Care rating

4.6

Company rating: 4.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.
Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.
Job Summary
Essen Health Care is seeking a Patient Coordinator - Women's Health to join our Call Center team. This role is responsible for managing inbound/outbound patient communications, scheduling appointments, and supporting care coordination for women's health services. This is a fast-paced, patient-facing role ideal for someone with strong communication skills and prior healthcare call center experience.
Responsibilities
  • Handle high-volume inbound and outbound calls in a call center environment
  • Schedule, reschedule, and confirm patient appointments for Women's Health services (OB/GYN, prenatal, etc.)
  • Provide patients with accurate information regarding services, providers, and locations
  • Verify patient demographics, insurance, and eligibility
  • Coordinate care and follow-ups, including referrals and test scheduling
  • Address patient inquiries with professionalism, empathy, and urgency
  • Document all interactions accurately in the EMR system
  • Collaborate with clinical and administrative teams to ensure seamless patient experience

Qualifications
  • 1+ year of experience in a healthcare call center required
  • Experience in Women's Health, OB/GYN, or Care Coordination strongly preferred
  • Strong communication and customer service skills
  • Ability to manage high call volumes in a fast-paced environment
  • Experience with EMR/EHR systems (eCW, Epic, or similar preferred)
  • Bilingual Spanish preferred (not required)

What We Offer
  • Competitive hourly rate ($20/hour)
  • Growth opportunities within a leading healthcare organization
  • Supportive, team-oriented environment
  • Opportunity to make a meaningful impact on patient care

Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

What Essen Health Care employees say

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