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Methodist Healthcare Call Center Jobs (NOW HIRING)

Remote Healthcare Call Center Representative

KY ยท Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Call Center Representative We are looking for people with a passion for helping others who are naturally empathetic and determined to deliver a comprehensive solution to these healthcare ...

Call Center Representative

Cary, NC ยท On-site

$20.40/hr

Pharmacy or healthcare call center experience * Medical office experience or medical terminology knowledge Additional Notes: * Training and work are fully onsite * Good attendance is very important

Call Center Representative

Metairie, LA ยท On-site

$14.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

DESCRIPTION Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of ...

Call Center Representative

Metairie, LA ยท On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

DESCRIPTION Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of ...

Call Center Representative

Metairie, LA

$14.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our ...

Showing results 21-40

Methodist Healthcare Call Center information

See salary details

$10

$17

$25

How much do methodist healthcare call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for methodist healthcare call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a Methodist Healthcare Call Center representative do?

A Methodist Healthcare Call Center representative is responsible for assisting patients, healthcare providers, and the general public by answering calls, scheduling appointments, providing information about services, and addressing inquiries related to Methodist Healthcare facilities. They play a vital role in ensuring clear communication between patients and healthcare staff, often handling sensitive information with professionalism and confidentiality. Additionally, these representatives may help with patient registration, insurance verification, and directing calls to appropriate departments.

What are the key skills and qualifications needed to thrive as a Methodist Healthcare Call Center representative?

To thrive as a Methodist Healthcare Call Center Representative, you need strong customer service skills, medical terminology knowledge, and typically a high school diploma or equivalent. Familiarity with call center software, electronic health records (EHRs), and phone systems is commonly required. Exceptional communication, active listening, and problem-solving abilities help you provide compassionate support and resolve patient inquiries efficiently. These skills ensure callers receive accurate information, timely assistance, and a positive experience, which is vital for patient satisfaction and organizational reputation.

What are some common challenges faced by representatives in the Methodist Healthcare Call Center, and how are they supported in overcoming them?

Call center representatives at Methodist Healthcare often navigate high call volumes, emotionally charged situations, and the need for accurate information delivery. To support these challenges, the organization provides comprehensive training, access to up-to-date resources, and ongoing coaching from supervisors. Team members are encouraged to collaborate, share experiences, and participate in regular debriefs to manage stress and continuously improve service quality. This supportive environment helps ensure representatives can provide compassionate, effective assistance to patients and families.
More about Methodist Healthcare Call Center jobs

What cities are hiring for Methodist Healthcare Call Center jobs?

Cities with the most Methodist Healthcare Call Center job openings:

Infographic showing various Methodist Healthcare Call Center job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Customer Care Call Center

Global Channel Management

Milwaukee, WI โ€ข On-site

$15.25 - $19.75/hr

Other

Re-posted 21 days ago


Job description

Customer Care Call Center

Milwaukee, WI, United States

$ 14.00 - 15.00 (US Dollar)

Or refer someone

About the Job

Customer Care Call Center needs one year in telephone customer service or related experience.

Customer Care Call Center requires:

  • Five days a week Monday - Friday. Eight (8) hour shifts between the hours of 7:55 AM to 5:00 PM. Overtime may be required.
  • High School diploma or GED
  • A minimum of one year in telephone customer service or related experience
  • Excellent communication skills
  • Knowledge of the use of PCs and related software
  • Experience in data entry (alpha and numeric) or with a 10-key calculator with minimal error ratio

Customer Care Call Center duties:

  • Responds to telephone inquiries and complaints using standard scripts and procedures
  • Answers questions regarding child support payments posting, payments disbursement, and account histories
  • Defines or resolves inquiries received either through written or telephone correspondence
  • Gathers information, researches/resolves inquiries and logs customer calls
  • Communicates appropriate options for resolution in a timely manner
  • Informs customers about services available and assesses customer needs
  • Maintains updated records and logs

Or refer someone


Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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