ZipRecruiter

Log In

1

Merchant Account Manager Jobs in California (NOW HIRING)

KURV

Sales Account Manager

Encino, CA · On-site

PaymentCloud is hiring hungry, driven Account Managers to sell payment processing solutions in one of the most demanding corners of the industry - high-risk merchant accounts. This is a fast-paced ...

TLO INC

Sales Account Manager

Encino, CA · On-site

PaymentCloud is hiring hungry, driven Account Managers to sell payment processing solutions in one of the most demanding corners of the industry - high-risk merchant accounts. This is a fast-paced ...

THE ON DEMAND COMPANY LLC

Account Manager

San Francisco, CA · On-site

$40K - $45K/yr

The Account Manager is responsible for directly supporting the Customer Success Department, with a core focus on helping our Merchant Partners achieve value from the services we offer. Key initiative ...

City National Bank

Account Manager ENT

Beverly Hills, CA · On-site

$65K - $104K/yr

ACCOUNT MANAGER ENT WHAT IS THE OPPORTUNITY? This person is responsible for the day-to-day ... May set up merchant accounts by coordinating with Operations Support to arrange fees, credit card ...

City National Bank

Account Manager ENT

Beverly Hills, CA · On-site

$65K - $104K/yr

ACCOUNT MANAGER ENT WHAT IS THE OPPORTUNITY? This person is responsible for the day-to-day ... May set up merchant accounts by coordinating with Operations Support to arrange fees, credit card ...

next page

Showing results 1-20

All JobsMerchant Account JobsMerchant Account Manager JobsMerchant Account Manager Jobs in California

Merchant Account Manager information

What is the difference between Merchant Account Manager vs Payment Processor Specialist?

AspectMerchant Account ManagerPayment Processor Specialist
CredentialsSales, customer service, industry certificationsTechnical knowledge, certifications in payment systems
Work EnvironmentOffice, client meetings, account managementTechnical support, system troubleshooting
Employer & IndustryFinancial services, e-commerce, retailPayment processing companies, fintech
Search & Comparison IntentUnderstanding client account management rolesTechnical payment system expertise

While both roles operate within the payments industry, a Merchant Account Manager primarily focuses on managing merchant relationships and ensuring client satisfaction. In contrast, a Payment Processor Specialist handles technical aspects of payment systems and troubleshooting. Both roles require industry knowledge but differ in daily responsibilities and skill sets.

What are the key skills and qualifications needed to thrive as a merchant account manager, and why are they important?

To thrive as a Merchant Account Manager, you need a solid understanding of payment processing, account management, and basic financial principles, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, payment gateways, and merchant services platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and proactive communication set top performers apart. These competencies are crucial for building strong client relationships, resolving issues efficiently, and driving merchant satisfaction and retention.

How does a merchant account manager collaborate with sales and customer support teams to enhance merchant satisfaction?

As a Merchant Account Manager, you will frequently serve as a bridge between merchants and internal teams. You’ll work closely with sales to onboard new clients and identify upsell opportunities, while also collaborating with customer support to resolve merchant issues efficiently. This role requires strong communication and organizational skills, as you’ll be coordinating meetings, sharing feedback, and ensuring merchants receive seamless service. Building strong internal relationships is essential to proactively address merchant needs and drive client retention.
What are the most commonly searched types of Merchant Account jobs in California? The most popular types of Merchant Account jobs in California are:
What are popular job titles related to Merchant Account Manager jobs in California? For Merchant Account Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Merchant Account Manager jobs in California look for? The top searched job categories for Merchant Account Manager jobs in California are:
What cities in California are hiring for Merchant Account Manager jobs? Cities in California with the most Merchant Account Manager job openings:
Merchant Account Manager jobs near you
Infographic showing various Merchant Account Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Funding & Collection Account Manager

Mintex Technology

Los Angeles, CA • On-site

Full-time

Re-posted 20 days ago

Job description

Funding & Collections Account Manager
 Location: Los Angeles, CA
 Employment Type: Full-Time, On-Site
About the Company
We are a dynamic and fast-growing financial services firm specializing in Merchant Cash Advance (MCA) solutions. Our mission is to support small and medium-sized businesses by offering flexible funding options. We're seeking a driven, detail-oriented Funding & Collections Account Manager to join our team and take ownership of daily funding operations, portfolio collections, and legal coordination.
Role Overview
As the Funding & Collections Account Manager, you will be a central part of the operations team—responsible for ensuring smooth and compliant funding, executing soft collections, maintaining merchant account data, and collaborating with legal partners for escalated cases. This position requires a strong understanding of MCA structures, high attention to detail, and effective communication skills.
Key Responsibilities
Funding Operations
  • Coordinate daily funding calls with underwriting, sales, and funding teams
  • Scrub and validate merchant applications, ensuring completeness and compliance
  • Enter and manage merchant data within CRM systems accurately
  • Assist in document preparation and file management pre- and post-funding
Collections & Recovery
  • Conduct soft collections: professionally communicate with merchants about payment delays, NSFs, or skipped payments
  • Track and manage ACH activity; identify chargebacks, anomalies, and risk trends
  • Update merchant payment statuses and maintain comprehensive account records
  • Apply appropriate recovery strategies based on MCA paper types (A–D tiers)
⚖️ Legal Coordination
  • Accurately identify and escalate uncollectable files to legal or third-party collection agencies
  • Support the legal process by preparing documents, case notes, and communication logs
  • Understand and navigate state-specific collection laws and litigation protocols
Reporting & Compliance
  • Generate and submit weekly internal reports on collections activity and legal progress
  • Ensure all activity is in compliance with internal standards and relevant regulations (e.g., FDCPA-adjacent practices)
  • Assist in refining internal workflows and policies for collection and funding operations
Team & Merchant Support
  • Act as a point of contact for merchants regarding payment plans, balances, and account questions
  • Identify opportunities for account settlement, renewal, or restructuring
  • Support onboarding and training of new team members in collections and account management processes
  • Provide actionable insights into merchant behavior and delinquency trends
Qualifications
  • Bachelor’s degree in Business Administration, Finance, Legal Studies, or related field
  • 1–3+ years of experience in MCA, financial services, collections, or legal administration
  • Strong knowledge of MCA structures, funding processes, and risk tiers
  • Familiarity with collections best practices and state-specific recovery laws
  • Excellent organizational, communication, and multitasking skills
  • Proficiency with CRM tools, Excel, and payment tracking platforms is a plus
  • Ability to thrive in a high-volume, fast-paced environment