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Merchant Account Jobs (NOW HIRING)

Corporate Tools

Merchant Services Representative

$18.50/hr

We take a curious and consultative approach to engage and successfully convert client leads into merchant account applications. We aim to ensure our clients have the most efficient and cost effective ...

Elavon

Business Banking Merchant Account Executive

Elavon, a leader in payment solutions, is seeking an experienced outside Sales Account Executive to ... This role will focus on developing new merchant services opportunities with businesses generating ...

Monitise

Account Executive

$90K - $193K/yr

As a Senior, Merchant Account Executive you will be leading strategic and consultative management for a portfolio of existing clients in the Financial Institution Acquiring vertical! This role is ...

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Merchant Account information

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$28K

$45.4K

$66K

How much do merchant account jobs pay per year?

As of Sep 12, 2026, the average yearly pay for merchant account in the United States is $45,356.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,000.00 per year, depending on experience, location, and employer.

What is a merchant account?

A merchant account is a type of bank account that allows businesses to accept and process payments, typically from debit and credit cards. These accounts are essential for businesses that want to offer customers the convenience of paying electronically, whether in-store or online. The merchant account acts as an intermediary between the business, the customer’s bank, and the payment processor, ensuring that funds are securely transferred. Setting up a merchant account usually involves working with a payment processor or acquiring bank, and may require meeting certain underwriting criteria.

What are the key skills and qualifications needed to thrive as a merchant account manager, and why are they important?

To thrive as a Merchant Account Manager, you need strong knowledge of payment processing, financial products, and account management, often supported by a degree in business or finance. Familiarity with payment gateways, CRM systems, and compliance standards such as PCI DSS is typically required. Exceptional communication, problem-solving, and relationship-building skills help you support merchants and resolve issues effectively. These skills ensure smooth transaction operations, client satisfaction, and long-term business growth in a competitive financial services environment.

What are some common challenges faced by professionals managing merchant accounts, and how can they be addressed?

Professionals managing merchant accounts often encounter challenges such as payment processing issues, chargebacks, and fraud prevention. Staying informed about payment industry regulations and using robust fraud detection tools can help minimize risks. Effective communication with payment processors and quick resolution of transaction disputes are also essential. Collaborating closely with customer service, IT, and finance teams ensures smooth operations and timely problem-solving.

What is the difference between Merchant Account vs Payment Processor?

AspectMerchant AccountPayment Processor
DefinitionA bank account that allows businesses to accept credit card payments.A service that authorizes and processes payment transactions between merchants and banks.
Required CredentialsBusiness bank account, merchant account setupMerchant account, merchant ID, API credentials
Work EnvironmentFinancial institutions, online and retail businessesPayment gateways, e-commerce platforms, POS systems
Industry UsageRetail, e-commerce, service providersOnline payment processing, card transaction handling

While a merchant account is a dedicated bank account for accepting card payments, a payment processor is a service that facilitates the transaction. Both are essential for online and retail businesses to securely process payments and ensure funds are transferred correctly.

What does a merchant account do?

A merchant account is a type of bank account that allows businesses to accept credit and debit card payments. It processes payment transactions securely and transfers funds to the business's bank account, often requiring knowledge of payment processing systems and compliance standards.
More about Merchant Account jobs

What are the most commonly searched types of Merchant Account jobs?

The most popular types of Merchant Account jobs are:

What states have the most Merchant Account jobs?

States with the most job openings for Merchant Account jobs include:

What are popular job titles for Merchant Account?

Popular job titles for Merchant Account:

Merchant Account jobs near you
Infographic showing various Merchant Account job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,356 per year, or $21.8 per hour.

Merchant Account & Customer Success Coordinator

Farmers Branch, TX • On-site

United Merchant Services
See more jobs at United Merchant Servicesexternal

$50K - $62K/yr

Full-time

Posted 16 days ago

Job description

Position Overview

We are seeking a customer-focused professional to support branch operations, manage merchant accounts, and drive customer satisfaction and retention across our national portfolio.

Location: Farmers Branch, TX, Full Time, On-site

Key Responsibilities

Branch Support & Account Management

  • Provide general administrative and operational support at the assigned branch.
  • Serve as the primary contact for assigned merchant accounts and manage day-to-day inquiries and issues.
  • Support ISOs and Direct Sales with merchant onboarding and account-related matters.
  • Maintain accurate merchant records and account documentation.
  • Identify opportunities for account growth and expansion.

National Customer Experience & Retention

  • Proactively contact merchants to assess satisfaction and identify concerns.
  • Monitor account health and take appropriate actions to retain at-risk accounts.
  • Manage escalated issues and coordinate with internal teams through resolution.
  • Collect and report Voice of Customer (VOC) feedback and identify trends.
  • Build relationships with key merchants and identify opportunities for referrals, testimonials, and case studies.
  • Identify recurring issues and recommend process improvements.
  • Perform other duties as assigned.
Qualifications

Required

  • 2+ years of experience in Customer Success, Account Management, Customer Service, or a related field within Merchant Services, POS, or SaaS.
  • Strong verbal and written communication skills.
  • Strong organizational, problem-solving, and follow-up skills.
  • Ability to manage multiple priorities independently.
  • Bilingual in English and Korean.

Preferred

  • Experience in Merchant Services, Payment Processing, or POS.
  • Experience supporting ISO or Direct Sales channels.
  • Experience with customer retention, churn prevention, or VOC programs.