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Mental Health Intake Jobs (NOW HIRING)

PA

$16.75 - $22.50/hr

Mental Health Intake Evaluation Specialist Position Summary The Mental Health Intake Evaluation Specialist plays a vital role in assessing individuals seeking peer support services. This position is ...

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... centered mental health and substance use services. Our team supports individuals, families, and ... Position Summary We are seeking a Behavioral Health Intake Coordinator to serve as the first point ...

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Mental Health Intake information

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$31K

$44.4K

$83.5K

How much do mental health intake jobs pay per year?

As of Jun 13, 2026, the average yearly pay for mental health intake in the United States is $44,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a Mental Health Intake job?

A Mental Health Intake job involves assessing new clients to determine their mental health needs and connect them with appropriate services. Intake specialists gather initial information, conduct screenings, and coordinate with therapists or other professionals. They may also handle paperwork, insurance verification, and scheduling. Their role is crucial in ensuring clients receive the right support as quickly as possible.

What does a typical day look like for someone working in Mental Health Intake?

A typical day in Mental Health Intake involves conducting initial interviews with clients to assess their mental health needs, collecting detailed histories, and documenting all findings in electronic health records. You’ll collaborate closely with therapists, psychiatrists, and other team members to ensure each client is connected to the most appropriate services. Much of your time is spent engaging directly with clients, performing screenings, managing referrals, and occasionally handling crisis situations. The role is dynamic and fast-paced, requiring adaptability and a strong commitment to client care.

What are the key skills and qualifications needed to thrive in the Mental Health Intake position, and why are they important?

To thrive as a Mental Health Intake professional, you need a background in psychology or social work, strong interviewing skills, and a foundational understanding of mental health assessment procedures. Familiarity with electronic health records (EHR) systems, screening tools, and occasionally relevant certifications like a Licensed Clinical Social Worker (LCSW) are often required. Excellent active listening, empathy, and organizational skills help you gather accurate information and make clients feel at ease. These skills ensure thorough, compassionate assessments that are crucial for connecting clients to appropriate mental health services and supporting successful treatment outcomes.

More about Mental Health Intake jobs
What cities are hiring for Mental Health Intake jobs? Cities with the most Mental Health Intake job openings:
What are the most commonly searched types of Mental Health Intake jobs? The most popular types of Mental Health Intake jobs are:
What states have the most Mental Health Intake jobs? States with the most job openings for Mental Health Intake jobs include:
What job categories do people searching Mental Health Intake jobs look for? The top searched job categories for Mental Health Intake jobs are:
Infographic showing various Mental Health Intake job openings in the United States as of June 2026, with employment types broken down into 42% Full Time, 56% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,397 per year, or $21.3 per hour.

Mental Health Intake Coordinator

Pennsylvania Medicine

Philadelphia, PA • On-site

$18.25 - $24.75/hr

Full-time

Posted 13 days ago


Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Mental Health Intake Coordinator
Location: 3535 Market St
Schedule: M-F Day
Summary:
  • The Mental Health Intake Coordinator position, under the direction of the Supervisor is responsible for telephone management, intake clinical assessment, referral management, risk stratification, and clinical documentation of patients in the Department of Psychiatry's Penn Integrated Care (PIC) Resource Center. Additional responsibilities include patient relations, communication with providers, scheduling, case management, and benefit determination. The ideal candidate possesses excellent critical thinking and communication skills, both spoken and written, for clinical assessment purposes in determining appropriate services for potential patients. The position is also responsible for organizing and maintaining clinical case management information in an electronic database and medical record filing system. Knowledge of DSM-V, HIPAA, and community resources.

Responsibilities:
  • Patient Care Processes
    Complete daily calls assigned
    Completes all scheduled calls with patients
    Intakes are completed accurately & within established time frames
    Utilizes proper billing area and appointment locations
    Patient outcomes are consistently and accurately communicated with primary care
    Coordinates appropriate referral arrangements
    Information entered in the clinical system is complete & in compliance with set, accepted criteria
    Follow adherence to criteria and CCBH policy/procedures to meet standards of chart audit of completed cases
    Keeps manager aware of potential issues/problems as they arise
    Demonstrate assessment and critical thinking skills, while following protocol, to appropriately screen, assess, risk stratify, and refer patients
    Recognize and communicate with supervisor when assistance is needed with determining the appropriate course of action
    Regulatory Compliance
    Completes consent to treatment
    In partnership with CPUP, SOM and the University, maintains accountability compliance with all federal, state, and local regulatory standards and requirements, including JCAHO, Department of Health, funding agencies, FDA, HIPPA, HCFA, DPW, LCGME, SCGME, department specific guidelines, and other
    Job duties are performed in compliance with departmental & regulatory standards.
    Ensure 100% observed compliance with Resource Center workflows and processes
    Ensure 100% goal achieved in completed calls assigned
    Ensure 100% compliance in reconciliation of EPIC and BHL documentation
    Financial
    Verifies insurance information
    Maintains a basic knowledge about accepted and non-accepted insurances within CCBH program
    Ensure 100 % accurate capture of billing information
Education or Equivalent Experience:
  • Bachelor's Degree A bachelor's degree in social work, Psychology, Marriage and Family Therapy, Counseling or any healthcare related field is highly preferred but not required (Required)
  • Master's Degree Social Work, Marriage or Family Therapy or Healthcare Field Candidates working towards master's degree in social work, Experience in customer service highly preferred (Preferred)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.