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Membership Engagement information

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$27K

$77.8K

$136.5K

How much do membership engagement jobs pay per year?

As of Aug 6, 2026, the average yearly pay for membership engagement in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in membership engagement?

To excel in Membership Engagement, you should possess strong communication abilities, organizational skills, and a background in customer relationship management or related fields. Familiarity with CRM platforms, engagement tracking tools, and event management software is often required. Effective networking, empathy, and problem-solving are valuable soft skills for fostering genuine connections with members. These skills are crucial for building lasting member relationships, driving retention, and ensuring members receive consistent value from their association with the organization.

What does a membership engagement do?

A typical day for a Membership Engagement professional often involves responding to member inquiries, coordinating events or programs, analyzing member data for trends, and developing strategies to enhance member satisfaction. You may spend time collaborating with marketing, events, and communications teams to design outreach campaigns or educational resources. Building relationships through personalized communications, managing membership renewals, and gathering feedback are also key responsibilities. The role is dynamic and people-focused, offering opportunities to make a direct impact on member retention and overall organizational success.

What is a membership engagement?

A Membership Engagement job focuses on building relationships with members to enhance their experience and retention. Responsibilities often include developing communication strategies, organizing events, and gathering feedback to improve member satisfaction. Professionals in this role work closely with marketing, customer service, and leadership teams to foster engagement. The goal is to create a strong connection between the organization and its members, encouraging loyalty and long-term participation.

What does membership engagement mean?

Membership engagement in a job context refers to the efforts to build strong relationships with members, encouraging their active participation and loyalty. It involves communication, event planning, and using tools like CRM systems to foster a sense of community and value among members.
More about Membership Engagement jobs
What cities are hiring for Membership Engagement jobs? Cities with the most Membership Engagement job openings:
What are the most commonly searched types of Membership Engagement jobs? The most popular types of Membership Engagement jobs are:
What states have the most Membership Engagement jobs? States with the most job openings for Membership Engagement jobs include:
What job categories do people searching Membership Engagement jobs look for? The top searched job categories for Membership Engagement jobs are:
Membership Engagement jobs near you
Infographic showing various Membership Engagement job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Senior Manager, Membership Engagement & Retention

Hearst Television

Manhattan, NY • Hybrid

$88K - $106K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Job description

Be Part of What's Next

Help shape the future of membership by turning insight into impact. In this role, you'll deepen relationships with our audiences and drive meaningful engagement that keeps them coming back to the brands they love.

About Hearst Magazines (Why Us?)

Hearst Magazines is one of the world's largest publishers of monthly magazines, with more than 30 brands in the U.S. and nearly 300 editions around the world. Our portfolio includes iconic titles such as Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper's BAZAAR, Men's Health, Oprah Daily, Popular Mechanics, and Town & Country. We reach more than 165 million people every month across our print, digital, video, and social platforms, and we are committed to delivering high-quality content that informs, inspires, and entertains.

Key Responsibilities (What You Are Doing)

  • Lead and evolve membership engagement and retention strategies across multiple brands, with clear goals and performance tracking
  • Analyze member behavior, engagement trends, and churn drivers; translate insights into prioritized actions and experiments
  • Partner with Membership Operations to improve the end-to-end member experience and operationalize key initiatives
  • Collaborate with Marketing to design and optimize scalable lifecycle campaigns, including onboarding, renewal, winback, and reactivation
  • Build and manage a robust testing roadmap (A/B and multivariate), measure impact, and scale successful strategies
  • Identify and pilot new communication channels and tactics (e.g., SMS, push notifications) to increase engagement
  • Work cross-functionally with Editorial, Product, and other teams to ensure seamless execution of membership initiatives
  • Support the development and rollout of new membership offerings, clearly communicating value to both new and existing members

Qualifications (What We're Looking For)

  • 5+ years of experience in B2C subscription or membership businesses, with a focus on engagement, retention, and/or lifecycle marketing
  • Proven track record of improving retention and reducing churn across customer segments or brands
  • Strong analytical skills with experience using performance data and BI tools (e.g., Google Analytics, Looker, or similar)
  • Highly organized and proactive, with the ability to manage multiple projects and deadlines simultaneously
  • Excellent communication and stakeholder management skills, with the ability to influence cross-functional partners
  • Comfortable working in a fast-paced, collaborative environment
  • Experience in media, digital, or consumer products is preferred
  • This is a hybrid role based in New York City with an in-office requirement of 4 days per week

Benefits (What We Offer)

  • Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
  • Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
  • Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
  • Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
  • Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
  • Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.

Compensation & EEO

The base salary for this role is between $88,000 and $106,000. The actual base pay offered is dependent upon many factors, such as transferable skills, work experience, business needs, and market demands.

Hearst Magazines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable law.

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