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Membership Engagement Jobs (NOW HIRING)

Addison Group

Membership Manager

Arlington, VA · Hybrid

$110K - $115K/yr

The Membership Manager will lead membership engagement and relationship management efforts within an assigned market segment. This individual will oversee strategic member initiatives, revenue ...

Addison Group

Membership Manager

Arlington, VA · On-site

$110K - $115K/yr

The Membership Manager will lead membership engagement and relationship management efforts within an assigned market segment. This individual will oversee strategic member initiatives, revenue ...

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Membership Engagement information

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$27K

$77.8K

$136.5K

How much do membership engagement jobs pay per year?

As of Jul 15, 2026, the average yearly pay for membership engagement in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Membership Engagement position, and why are they important?

To excel in Membership Engagement, you should possess strong communication abilities, organizational skills, and a background in customer relationship management or related fields. Familiarity with CRM platforms, engagement tracking tools, and event management software is often required. Effective networking, empathy, and problem-solving are valuable soft skills for fostering genuine connections with members. These skills are crucial for building lasting member relationships, driving retention, and ensuring members receive consistent value from their association with the organization.

What is a membership engagement?

Membership engagement in a job context refers to activities and strategies used to foster active participation and loyalty among members of an organization or community. It involves communication, event planning, and relationship-building skills to ensure members remain involved and satisfied with their membership experience.

What jobs pay 4000 a week without a degree?

In membership engagement roles, high weekly pay of $4,000 is uncommon without specialized skills or experience. Typically, such earnings are associated with sales positions, freelance consulting, or entrepreneurial ventures that rely on commissions, bonuses, or business ownership rather than traditional employment. Most roles in this field offer salaries below that threshold without additional incentives or advanced training.

What does a typical day look like for a Membership Engagement professional?

A typical day for a Membership Engagement professional often involves responding to member inquiries, coordinating events or programs, analyzing member data for trends, and developing strategies to enhance member satisfaction. You may spend time collaborating with marketing, events, and communications teams to design outreach campaigns or educational resources. Building relationships through personalized communications, managing membership renewals, and gathering feedback are also key responsibilities. The role is dynamic and people-focused, offering opportunities to make a direct impact on member retention and overall organizational success.

What is a Membership Engagement job?

A Membership Engagement job focuses on building relationships with members to enhance their experience and retention. Responsibilities often include developing communication strategies, organizing events, and gathering feedback to improve member satisfaction. Professionals in this role work closely with marketing, customer service, and leadership teams to foster engagement. The goal is to create a strong connection between the organization and its members, encouraging loyalty and long-term participation.

What is the highest paying job in the event industry?

In the event industry, high-level roles such as event executive or director often have the highest salaries, especially in large organizations or corporations. These positions typically require extensive experience, strong leadership skills, and the ability to manage large-scale events and budgets.

What does a member engagement specialist do?

A member engagement specialist is responsible for building and maintaining positive relationships with members to increase retention and satisfaction. They develop communication strategies, organize events or programs, and use tools like CRM software to track engagement metrics. Strong interpersonal skills and knowledge of the organization’s offerings are essential for success in this role.
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Membership Engagement jobs near you
Membership Lead (Membership Engagement III)

Membership Lead (Membership Engagement III)

YMCA Of Greater Seattle

Seattle, WA • On-site

$22 - $24.20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

YMCA Of Greater Seattle rating

6.0

Company rating: 6.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

534th of 710 rated non-profit organizations

Job description

Overview
Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.
Job Summary
*This is an on-site position
We have an awesome opportunity for the critical position of Lead Member Engagement Representative. In this role, you will provide our members with exceptional customer service, developing strong and supportive relationships that provide motivation and guidance focused on the specific needs of each member. You will play an important role in connecting members with programs and activities that will help them achieve their goals. You will also assist people in the membership and program enrollment process. You will help oversee the daily functions of the facility/programs and provide leadership and guidance to other Member Engagement staff.
What you'll get from working at the Y
  • Membership to the YMCA of Greater Seattle
  • Medical, Dental, Vision, and Life Insurance
  • Retirement with generous employer contributions
  • Free access to mental health resources
  • Rapidly accruing paid time off (PTO)
  • Discounts on qualifying YMCA of Greater Seattle childcare, day camp, overnight camp and outdoor leadership programs
    25% for part-time staff, 50% for full-time staff

*Some benefits only available to full-time staff
Hiring Range: $22.00 - $24.20/hour DOE
Responsibilities
  • Develops positive relationships with members and participants and provides motivational support and guidance focusing on the needs of the member.
  • Conducts membership interviews, enrolls new members and processes member applications, including performing data entry.
  • Assists members and participants with program registration, answers inquiries, including member concerns and provides information on YMCA membership and programs. Refers members as appropriate to programs and/or staff based on member goals/interests.
  • Balances and completes reports for financial transactions.
  • Provides guidance/mentoring to Member Engagement team as needed.
  • Circulates throughout the building to ensure safety and welfare of users and security of building.
  • May lead or assist with Personalized Wellness Plans, YMCA Healthy Living programs and equipment orientations.
  • Monitors, reports and addresses mechanical problems as specified or that surface during assigned hours. If deemed necessary, is responsible for making a decision on building closure.
  • May act as manager on duty if assigned.
  • Provides guidance and support for assigned at-risk members and accurately maintains related records.
  • Conducts follow up on prospects who have not joined, as assigned.
  • Follow-ups on new member survey feedback, as assigned.
  • May assist with other membership or program related reporting / follow-up as assigned.
  • Encourages member involvement and identifies potential volunteers and assists with Annual Campaign.
  • Attends staff meetings and trainings as required.
  • Other duties as assigned.

Code of Conduct for Applicants
All employees and volunteers are responsible for adhering to abuse prevention policies, maintaining appropriate boundaries, completing required training, reporting suspicious or inappropriate behavior, and complying with mandated reporting requirements.
Responsible for ensuring staff are properly screened, trained, supervised and held accountable to the organization's abuse risk management standards.
Qualifications
You should be 18 years of age or older and have:
  • One or more years of relevant work experience (sales, retail, reception, customer service, etc.).
  • High school diploma or equivalent.
  • Exceptional customer service skills, responding to multiple questions via phone, email and in person.
  • Strong computer skills and experience working with and database software and word processing.
  • Knowledge of standard office equipment, such as fax machines, copiers and phone systems.

Preferred Qualifications:
  • CPR and First Aid Certification.
  • Six months of supervisory/ leadership experience (sales, retail, reception, customer service, etc.).
  • Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
  • Ability to speak any language in addition to English may be helpful.

Other combinations of applicable education, training, and experience which provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.
Expected Hours of Work: Branch operational hours that may include mornings, evenings, and weekends.
You'll be a great fit for the Seattle Y if you
  • Thrive on working in a collaborative environment.
  • Are very adaptable.
  • Have high ownership and strong work ethic.
  • Are a great problem solver who can think on your feet.
  • Truly enjoy being of service to people.
  • Like being part of a team that cares about one another as people and enjoy working together.
  • Want to know that the work you do contributes to building a better, stronger community for all.

Our Mission
Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.
YMCA of Greater Seattle's Core Values
  • Respect
  • Responsibility
  • Honesty
  • Caring
  • Passion for Excellence

YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.
All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.

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