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Membership Director Jobs in Decatur, GA (NOW HIRING)

ISSA Personal Trainers

Front Desk Associate

Rex, GA · On-site

$8 - $10/hr

Perform other duties as directed by the Membership Director (Club Manager) and Regional or General Manager Qualifications & Requirements: * High school diploma required * Excellent customer service ...

Workout Anytime

Front Desk Associate

Rex, GA · On-site

$8 - $10/hr

Perform other duties as directed by the Membership Director (Club Manager) and Regional or General Manager Qualifications & Requirements: * High school diploma required * Excellent customer service ...

Issa

Front Desk Associate

Rex, GA · On-site

$8 - $10/hr

Perform other duties as directed by the Membership Director (Club Manager) and Regional or General Manager Qualifications & Requirements: * High school diploma required * Excellent customer service ...

Workout Anytime

Front Desk Associate

Ellenwood, GA · On-site

$8 - $10/hr

... the Membership Director (Club Manager) and Regional or General Manager. Qualifications & Requirements: - High school diploma required. - Excellent customer service and communication skills ...

YMCA of Metropolitan Atlanta

Gym Monitor

Marietta, GA · On-site

Under the direction of the Membership Director, the Basketball Gym Monitor will supervise the basketball gym including but not limited to: family basketball, pick-up basketball, youth basketball ...

YMCA OF METRO ATLANTA

Gym Monitor

Marietta, GA · On-site

Under the direction of the Membership Director, the Basketball Gym Monitor will supervise the basketball gym including but not limited to: family basketball, pick-up basketball, youth basketball ...

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Membership Director information

See Decatur, GA salary details

$28.3K

$55.3K

$111.8K

How much do membership director jobs pay per year?

As of Sep 10, 2026, the average yearly pay for membership director in Decatur, GA is $55,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,600.00 per year, depending on experience, location, and employer.

What does a membership director do?

A membership director is responsible for growing and maintaining the membership of a club, fitness facility, or other member-driven organization. As a membership director, one of your primary job duties is to increase business by marketing the services of the company to convert customers into paying members. You are also responsible for collecting periodic membership payments, keeping accurate membership records, and communicating regularly with members. Over the course of your career as a membership director, you develop marketing skills and strategies to acquire new members and solicit improvement feedback to retain existing members as well as company associates. Although there are no set educational qualifications for this job, it’s recommended to have a bachelor’s degree in marketing or advertising, as well as previous experience in a similar role.

What does a membership director do?

A Membership Director is responsible for overseeing the recruitment, retention, and engagement of members within an organization, such as a club, association, or nonprofit. They develop and implement strategies to attract new members, manage member services, and analyze membership trends to improve offerings. Additionally, they often coordinate events, communicate with current and prospective members, and work closely with other departments to ensure the organization's membership goals are met.

What are the key skills and qualifications needed to thrive as a membership director, and why are they important?

To thrive as a Membership Director, you need expertise in membership management, strategic planning, and marketing, often supported by a degree in business, communications, or a related field. Familiarity with CRM software, membership databases, and email marketing platforms is typically required. Outstanding interpersonal skills, leadership, and the ability to build relationships are crucial soft skills for engaging members and collaborating with teams. These competencies are vital for driving membership growth, retention, and overall organizational success.

How does a membership director typically collaborate with marketing and events teams to drive member engagement?

A Membership Director frequently works in close partnership with marketing and events teams to develop and implement initiatives that attract, engage, and retain members. This collaboration often involves coordinating targeted campaigns, organizing member-exclusive events, and analyzing feedback to improve offerings. Regular meetings and strategic planning sessions help ensure that messaging is consistent and that programs align with member interests, leading to higher satisfaction and retention rates. Effective communication and shared goals are key to maximizing the impact of these cross-functional efforts.

What is the difference between Membership Director vs Membership Coordinator?

AspectMembership DirectorMembership Coordinator
ResponsibilitiesOversees membership strategies, manages teams, develops retention programsAssists with member onboarding, processes memberships, supports outreach efforts
Required CredentialsTypically bachelor's degree, experience in membership managementOften high school diploma or associate degree, entry-level experience
Work EnvironmentLeadership role, strategic planning, management meetingsAdministrative support, member interaction, event coordination
Industry UsageUsed in associations, clubs, nonprofitsCommon in similar organizations, often as support staff

The Membership Director focuses on strategic leadership and overall membership growth, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

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What cities near Decatur, GA are hiring for Membership Director jobs?

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Membership Director jobs near you
Infographic showing various Membership Director job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,342 per year, or $26.6 per hour.

Membership Service Representative II

Atlanta, GA • On-site

YMCA OF METRO ATLANTA
Individual, Family and Community Social Assistance • 5 - 10K employees
Learn more about YMCA OF METRO ATLANTAexternal

Part-time

Re-posted 13 days ago

YMCA Of Metro Atlanta rating

5.6

Company rating: 5.6 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

Job description

As a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission to positively impact lives and communities across the state.
At the Y, we're an association of like-minded people (staff, volunteers, and members), on the forefront of a movement to ensure that everyone -- especially children -- experience an equal opportunity to reach their full potential. In the course of a year, we provide more than 3,000 children, ages 6 weeks through Pre-K with high-quality literacy and STEAM-infused learning; give 58,000 youth and teens access to sports, aquatics, day and resident camps, teen leadership development programs, and employment opportunities; provide over 200,000 members with programs, services, and facilities to enjoy connection and maintain wellness regardless of age; and engage over 25,000 volunteers and donors from across Atlanta to share in the gift of supporting their communities.
NATURE AND SCOPE:
Under the direction of the Membership Director, a Member Service Representative Level 2 is responsible for efficiently and effectively carrying out the duties and functions of the Member Service area. Emphasis will be placed on member service, program knowledge, member/staff safety, and communication with members and staff.
RESPONSIBILITIES (including, but not limited to):
  • Provide excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
  • Welcome members as they enter and leave the YMCA.
  • Greet, engage, and/or tour prospective members and program participants.
  • Support membership operations through sale of memberships and program offerings.
  • Actively develop, educate, and own the knowledge base to quickly respond to member, prospective member, and program member questions.
  • Take steps to building committed and connected relationships with members, volunteers, and collaborative partners.
  • Directly handle and resolve membership concerns and informs supervisor of unusual situations or unresolved issues.
  • Maintain branch and association certifications in CPR/AED, Blood-borne Pathogens, branch orientation, and Branch Emergency procedures.
  • Adhere to and implement all policies and procedures listed in the training manual and as new policies are implemented.
  • Communicate in a positive manner with members, guests, program participants and volunteers. Provide appropriate assistance as needed.
  • Assist in annual branch Why It Matters Campaign. Achieve individual and team goals as related to the campaign.
  • Achieve all required Traction Rec trainings as assigned. Apply and utilize Traction Rec according to established guidelines as assigned.

REQUIREMENTS:
  • Computer Proficiency with MS Office Suite
  • Must be able to pass the Traction Rec training within 30 days of hire
  • Ability to handle multiple tasks, work independently, problem solve, and possess effective time management skills.
  • Maintain privacy requirements by not sharing personal information about members
  • High degree of human relation skills: Ability to effectively communicate and manage information to peers, staff and volunteers
  • Ability to establish, collaborate and maintain relationships with staff, YMCA members, volunteers, schools, and general public.

PREFERRED REQUIRMENTS:
  • 1+ years of experience in work relating to customer service, either paid or volunteer
  • Traction Rec experience helpful
  • Previous YMCA or non-profit experience

Employment and Benefits package for this job posting is offered through the YMCA of Metropolitan Atlanta, Inc.
Employment Requirement:
  • Ability to pass a pre-employment background check including Criminal Record check, Drug Screening, motor vehicle record (MVR) and reference check according to company policy.
  • Must be legally eligible to work in the US without current or future sponsorship.

This job posting is subject to change at any time.
The YMCA of Metropolitan Atlanta offers excellent benefits and career opportunities as part of our culture of excellence. The opportunities to serve are vast, and we're looking for like minded people, who share our values of CARING, HONESTY, RESPECT, and RESPONSIBILITY to join us and do their best work.
The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.
Location:
Carl E. Sanders Family YMCA BkHd

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