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Membership Sale Counselor

Atlanta, GA · On-site

$36K - $48K/yr

Responsibilities include selling memberships, maintaining day to day operations, cleaning, and customer service. Basic computer, printer/scanner, and email skills needed. Compensation: $36,000.00 ...

Tueller Counseling Inc

Counselor

Idaho Falls, ID · On-site

$70K - $120K/yr

CEU membership provided for fulltime employees * Loan repayment program Requirements: Job functions, responsibilities and authority: * Working from a client's Individualized Treatment Plan, counsel ...

Gold's Gym

Membership Sales

Midlothian, VA · On-site

$1.2K - $6.0K/mo

Membership Sales The Fitness Consultant is responsible for promoting and selling memberships to ... counselor planner audit, guest card audit, lead box/bowl program, referral program and corporate ...

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How much do membership counselor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for membership counselor in the United States is $39,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $52,500.00 per year, depending on experience, location, and employer.

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Membership Counselor jobs near you
Infographic showing various Membership Counselor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,571 per year, or $19 per hour.

Member Retention Counselor (59721)

AAA Northeast

North Andover, MA • On-site

$20 - $22.50/hr

Full-time

Re-posted 15 days ago

AAA Northeast rating

8.0

Company rating: 8.0 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

172nd of 315 rated insurance

Job description

Work schedule: Monday-Friday 10:00am - 7:00pm, alternating Saturdays 9:00am - 1:00pm 

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?
At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.
This role is responsible for generating outbound retention calls and mailings to grow Club membership totals. Additionally, this role services inbound calls by aiding in problem resolution and provides clerical support to the department. Other duties may be assigned as needed.
What you will do:

  • Places outbound retention calls to potential and lapsed members. Works from files and member lists from throughout the company, including other regions. Conducts research on member contact information; generates physical and electronic mailings if necessary. Utilize all customer service training and superior communication skills to emphasize the value of membership with AAA. Strive to continually grow Club membership totals.
  • Receives incoming calls from prospective and current Club members; explains benefits of AAA membership to prospective members and sells Primary and Associate memberships, upgrades, and/or additional products and services; closes sale by obtaining accurate member and credit card information, using computerized system for information gathering. Answers phone inquiries from members and ensure timely and effective processing of all change requests; escalates issues as necessary. Troubleshoots and provides problem resolution. Delivers Five Diamond Service standards on every telephone call or conversation with all members, prospective members and co-workers. Exhibits both understanding and effective application of Club guidelines, including Value Statement, Club Culture and Code of Conduct.
  • Provides support for Branch Offices and other Club departments. Answers questions and provides both details and clarification regarding membership policies, procedures and programs. Works closely with Club trainers when introducing new procedures and policies; may assist with employee training and mentoring as determined by the department Manager.
  • Will effectively utilize a variety of communication and data processing technology including: MemberzPlus, Touch Points, D-3, Navigator, Outlook, Excel and Word.
  • Performs other job-related duties as assigned.

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