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Member Service Specialist Jobs (NOW HIRING)

Zeal Credit Union

Member Service Specialist

Taylor, MI · On-site

$15.25 - $19.25/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist in the vibrant community of Allen Park! This position may require you to travel between the Allen Park Drive Thru, Woodhaven, and ...

Zeal Credit Union

Member Service Specialist

Taylor, MI · On-site

$15.25 - $19.25/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist in the vibrant community of Allen Park! This position may require you to travel between the Allen Park Drive Thru, Woodhaven, and ...

Zeal Credit Union

Member Service Specialist

Taylor, MI · On-site

$15.25 - $19.25/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist in the vibrant community of Allen Park! This position may require you to travel between the Allen Park Drive Thru, Woodhaven, and ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15.25 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Zeal Credit Union

Member Service Specialist

Southfield, MI · On-site

$15 - $19/hr

Join Zeal Credit Union as a Full-Time Member Service Specialist and immerse yourself in a vibrant, member-focused environment in Southfield, MI! This position offers the opportunity to make a real ...

Addison Group

Member Service Specialist

Tulsa, OK · On-site

$20 - $25/hr

Member Service Specialist Industry: Insurance / Healthcare Services Location (City, State): Tulsa, OK Assignment Type: Full-Time, Direct Hire Pay: $20-25/hr Work Schedule: Monday-Friday, 10am-7pm ...

Addison Group

Member Service Specialist

Tulsa, OK · On-site

$20 - $25/hr

Member Service Specialist Industry: Insurance / Healthcare Services Location (City, State): Tulsa, OK Assignment Type: Full-Time, Direct Hire Pay: $20-25/hr Work Schedule: Monday-Friday, 10am-7pm ...

Relationinsurance

Member Service Specialist

Tulsa, OK

$15 - $19/hr

WHAT WE'RE LOOKING FOR The Member Service Specialist serves as a primary point of contact for members and providers while also providing essential back end and administrative support to ensure timely ...

Relation Insurance

Member Service Specialist

Tulsa, OK · On-site

$15 - $19/hr

WHAT WE'RE LOOKING FOR The Member Service Specialist serves as a primary point of contact for members and providers while also providing essential back end and administrative support to ensure timely ...

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Member Service Specialist information

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$10

$18

$26

How much do member service specialist jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for member service specialist in the United States is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.95 per hour, depending on experience, location, and employer.

How does a Member Service Specialist typically collaborate with other departments to resolve member issues?

As a Member Service Specialist, collaboration with other departments is a key part of effectively resolving member inquiries and problems. You’ll often coordinate with teams such as loan processing, IT, or compliance to gather accurate information or escalate complex concerns. Regular communication—whether through email, chat, or team meetings—helps ensure that member needs are addressed promptly and accurately. This collaborative environment not only supports efficient problem-solving but also provides opportunities to learn about other areas of the organization.

What's a good job for overthinkers?

A Member Service Specialist role involves interacting with customers, managing accounts, and resolving issues, which can suit overthinkers who enjoy problem-solving and attention to detail. The job often requires strong communication skills and patience, with tasks that involve following procedures and using customer management tools. It can be a good fit for those who prefer structured environments and clear responsibilities.

What is the difference between Member Service Specialist vs Customer Service Representative?

AspectMember Service SpecialistCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentFinancial institutions, healthcare, or membership organizationsRetail, telecom, or service industries
Employer & IndustryTypically employed by credit unions, healthcare providers, or membership organizationsEmployed across various retail and service sectors
Search & Comparison IntentPeople comparing roles within membership or financial servicesPeople seeking general customer support roles

The main difference is that a Member Service Specialist primarily works within membership-based organizations like credit unions or healthcare providers, focusing on member-specific needs. In contrast, a Customer Service Representative generally serves customers in retail or service industries, handling broad inquiries. Both roles require strong communication skills and customer service experience, but their work environments and target audiences differ.

How can I make 2000 a week working from home?

A Member Service Specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, customer service experience, and familiarity with CRM tools. Increasing income may involve taking on additional hours, advancing to higher-paying roles, or developing specialized skills such as conflict resolution or technical support. Compensation varies by employer and location, so researching specific companies and roles is essential.

What jobs pay 4000 a week without a degree?

Member Service Specialist roles typically do not pay $4,000 a week without a degree; however, high-paying jobs that can reach this level often include sales positions, real estate brokers, or certain skilled trades like commercial diving or specialized construction. These roles usually require experience, certifications, or strong skills rather than formal degrees and may involve commission or performance-based pay structures.

What are the key skills and qualifications needed to thrive as a Member Service Specialist, and why are they important?

To thrive as a Member Service Specialist, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and patience help you stand out in this role. These skills ensure efficient resolution of member inquiries, enhance customer satisfaction, and support the organization's reputation.

Is CSR a stressful job in BPO?

A Customer Service Representative (CSR) in a BPO environment often faces stress due to high call volumes, performance targets, and handling difficult customer interactions. Managing emotional resilience and using communication skills are important to cope with job pressures, which can vary based on workload and company policies.

What are Member Service Specialists?

Member Service Specialists are professionals who assist customers or members of an organization, such as a bank, credit union, or membership-based association. They handle inquiries, resolve issues, provide information about products and services, and ensure a positive member experience. Their responsibilities often include account management, troubleshooting problems, processing transactions, and educating members about available benefits. Strong communication and problem-solving skills are essential in this role. Member Service Specialists play a key part in building and maintaining member satisfaction and loyalty.
What cities are hiring for Member Service Specialist jobs? Cities with the most Member Service Specialist job openings:
Who are the top companies hiring for Member Service Specialist jobs? The top employers for Member Service Specialist jobs are:
What states have the most Member Service Specialist jobs? States with the most job openings for Member Service Specialist jobs include:
What are popular job titles related to Member Service Specialist jobs? For Member Service Specialist jobs, the most frequently searched job titles are:
Member Service Specialist jobs near you
Infographic showing various Member Service Specialist job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,539 per year, or $18.5 per hour.
Member Service Specialist

Member Service Specialist

Zeal Credit Union

Taylor, MI • On-site

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Join Zeal Credit Union as a Full-Time Member Service Specialist in the vibrant community of Allen Park! This position may require you to travel between the Allen Park Drive Thru, Woodhaven, and Taylor Branches. If you have a passion for helping members navigate their loan options, this position offers an exhilarating opportunity to grow your career in the credit union industry. Imagine working in a fun, member-focused environment where problem-solving and empathy are at the heart of what we do. This onsite role offers a competitive pay structure, allowing you to thrive while making a positive impact on our members' financial lives. Your dedication to exceptional customer service will help build lasting relationships, ensuring our members feel supported every step of the way.
You will be given great benefits such as Medical, Dental, Vision, 401(k), Paid Time Off, and Paid holidays. Apply today and take part in our mission to enhance member experiences while embracing the thrill of teamwork and collaboration at Zeal Credit Union!
Day to day as a Member Service Specialist
As a Full-Time Member Service Specialist at Zeal Credit Union, you will play a pivotal role in assisting our members with their day-to-day transactions. Imagine the excitement of engaging with members as you guide them through loan applications, ensuring they feel informed and empowered in their financial decisions. You will also be responsible for drawer balancing, providing you with the opportunity to showcase your attention to detail and commitment to accuracy. In this dynamic role, you'll not only meet the diverse needs of our members but also foster strong relationships that reflect our core values of empathy and character.
Join us in creating memorable experiences and supporting our members every step of the way!
Are you the Member Service Specialist we're looking for?
To thrive as a Full-Time Member Service Specialist at Zeal Credit Union, you'll need a unique blend of skills that align with our commitment to exceptional member service. Your customer service experience will be invaluable as you assist members with day-to-day transactions and navigate their loan applications. Proficiency in cash handling is essential, ensuring accuracy in all financial dealings. Exceptional problem-solving skills will enable you to tackle challenges effectively, while high attention to detail guarantees that every transaction is completed flawlessly. Additionally, excellent communication skills are crucial, allowing you to connect with members and understand their needs fully.
If you're passionate about helping others and possess these vital skills, you will find yourself in a rewarding role that epitomizes our member-focused culture!
Knowledge and skills required for the position are:
  • 6 months plus of customer service
  • Problem solving
  • Excellent communication skills
  • High attention to detail
  • High School Diploma
  • Punctuality and regular onsite attendance

Preferred experience:
  • Loan experience
  • Cash-handling
Schedule
Monday: 9:00am-6:15pm
Tuesday: 9:00am-5:15pm
Wednesday: 9:00am-5:15pm
Thursday: 9:00am-5:30pm
Friday: 9:00am-6:30pm
*Saturday: 8:45am-1:15pm
*Saturdays will be on a rotating schedule
Make your move
If you believe that this position matches your requirements, apply today!
Zeal Credit Union is committed to a policy of equal treatment and opportunity in every aspect of its relations with employees, without regard to race, sex, color, religion, gender identity, sexual orientation, height, weight, national origin, citizenship status, age, military or veteran status, or disability, or any other classification protected by applicable federal, state or municipal law. Applicants may request accommodation during the application process by contacting 800-321-8570 OR .

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