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Membership Analyst Jobs (NOW HIRING)

Virginia Power Solutions

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Membership Champion

Ashland, VA · On-site

$45K - $50K/yr

... 5. Analytical mindset with ability to track and reconcile membership counts, billing, and reporting. 6. Contract Maintenance Experience. 7. Excellent Computer skills. Success in this Role 1. ...

New

YMCA

Membership Director

Boardman, OH · On-site

$50K/yr

Analyze information, interpret data, prepare reports, and utilize financial and operational metrics ... MEMBERSHIP GROWTH, SALES & COMMUNITY ENGAGEMENT-Leads the branch's membership growth strategy ...

deroyal

2030 - 5119 Membership Coordinator

Powell, TN

$15 - $20.25/hr

2030 - 5119 Membership Coordinator Global medical device manufacturer, DeRoyal, is seeking a detail ... Access preferred • Strong analytical, communication, and organizational skills

ExtensisHR

Associate, Membership

New York, NY · Hybrid

$80K - $90K/yr

Support the membership onboarding and offboarding processes Data, reporting, analytics * Produce ad hoc and recurring reporting and metrics related to membership. * Assist in developing and refining ...

State of Virginia

Membership Coordinator

Richmond, VA · On-site

$45K - $60K/yr

Membership Coordinator Apply now Job no: 5107479 Work type: Full-Time (Salaried) Location: Richmond ... Familiarity with analytics dashboards and ticketing systems is preferred. They should be flexible ...

DeRoyal

2030 - 5119 Membership Coordinator

Powell, TN · On-site

$15 - $20.25/hr

The Membership Coordinator supports the accurate administration and maintenance of Group Purchasing ... Access preferred • Strong analytical, communication, and organizational skills

Chai Vision

Head of Membership

Howell, NJ · On-site

$110K - $130K/yr

Head of Membership Department: Marketing Reports To: Head of Brand Marketing Location: Hybrid - HQ ... Data-driven decision maker - you use cohort analysis, retention metrics, CLV, and engagement ...

Chai Vision

Head of Membership

Howell, NJ · On-site +1

$110K - $130K/yr

Head of Membership Department: Marketing Reports To: Head of Brand Marketing Location: Hybrid - HQ ... Data-driven decision maker - you use cohort analysis, retention metrics, CLV, and engagement ...

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All JobsMembership Analyst Jobs

Membership Analyst information

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$31K

$73.3K

$130K

How much do membership analyst jobs pay per year?

As of Jul 22, 2026, the average yearly pay for membership analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What are the typical challenges a Membership Analyst faces when analyzing member engagement data?

Membership Analysts often encounter challenges in consolidating data from multiple sources, ensuring data accuracy, and identifying meaningful trends among diverse member segments. Interpreting engagement metrics can be complex, especially when member behaviors vary widely or when data is incomplete. Overcoming these challenges requires strong analytical skills, collaboration with IT and marketing teams, and ongoing efforts to refine data collection methods for better insights.

What does a Membership Analyst do?

A Membership Analyst is responsible for analyzing data related to an organization's membership base. They track trends, evaluate member engagement, and provide insights to help increase membership retention and acquisition. Their work often includes preparing reports, segmenting members, and recommending strategies to improve the overall membership experience. Membership Analysts collaborate with marketing, sales, and customer service teams to ensure the organization's membership goals are met.

What is the difference between Membership Analyst vs Membership Coordinator?

AspectMembership AnalystMembership Coordinator
Required CredentialsBachelor's degree in business, marketing, or related field; data analysis skillsBachelor's degree; customer service and communication skills
Work EnvironmentOffice setting, analyzing membership data, reportingOffice or event setting, engaging with members, coordinating activities
Employer & Industry UsageNonprofits, associations, clubs, fitness centersMembership organizations, associations, clubs, nonprofits
Common Search & ComparisonFocuses on data analysis and reportingFocuses on member engagement and coordination

The main difference is that Membership Analysts primarily analyze membership data and generate reports, while Membership Coordinators focus on engaging members and coordinating membership activities. Both roles support membership growth but with different core responsibilities.

What are the key skills and qualifications needed to thrive as a Membership Analyst, and why are they important?

To thrive as a Membership Analyst, you need strong analytical abilities, proficiency in data interpretation, and a background in business, statistics, or a related field. Familiarity with data analysis tools like SQL, Excel, and CRM systems, as well as certifications in data analytics, are commonly required. Strong communication, attention to detail, and problem-solving skills help you collaborate with teams and present actionable insights. These skills are crucial for optimizing membership strategies, enhancing retention, and supporting organizational growth.
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What job categories do people searching Membership Analyst jobs look for? The top searched job categories for Membership Analyst jobs are:
Membership Analyst jobs near you
Infographic showing various Membership Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.
Membership Champion

Membership Champion

Virginia Power Solutions

Ashland, VA • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 hours ago

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Job description

Purpose: The Membership Champion is responsible for overseeing and maintaining the accuracy, health, and growth of all customer memberships within Service Titan. This role ensures that memberships are correctly set up, billed, recurring services are scheduled, and renewed on time, providing a seamless experience for customers and accurate reporting for the company. The Membership Champion acts as the primary owner of membership data and processes, keeping memberships compliant, up to date, and aligned with company standards.

Membership Champion Job Responsibilities and Duties

1. Membership Accuracy & Setup

2. Ensure every Legacy or PPM member has an active membership in Service Titan, with no duplicate memberships unless multiple pieces of equipment exist.

3. Verify that all sold install jobs and service-sold memberships are completely set up, programmed, and verified.

4. Confirm new installations use the final inspection date as the membership start date, not the signed date.

5. Recurring service events are accurate.

6. Validate that each active membership has the correct recurring service events scheduled (single or multiple depending on membership type).

7. Confirm start and expiration dates align with billing dates, especially for monthly payers.

8. Ensure recurring service events have the correct dollar amounts programmed for accurate invoicing and deferred revenue tracking.

9. Confirm a valid credit card is on file for monthly payment.

10. Maintain digital copies of all membership agreements with customer account.

Scheduling & Reporting

1. Generate a monthly sort code list from the equipment tab and verify that Sort Codes match the number of recurring service events in the follow up tab for that month.

2. Provide an accurate weekly headcount of active memberships, membership visits, revenue lost memberships and reason.

Renewals & Retention

1. Monitor and renew all expiring memberships prior to expiration to avoid service lapses.

2. Update expiring customer credit cards (60 days in advance) using Service Titan reporting.

3. Deactivate all lost memberships, removing or reassigning sort codes and tags, including adding a third-sort code for future marketing opportunities.

Qualifications

1. Strong attention to detail with proven ability to manage data accuracy.

2. Service Titan Experience or similar CRM/field-service management platforms.

3. Excellent organizational and time management skills.

4. Strong communication skills for coordinating with internal & external customers.

5. Analytical mindset with ability to track and reconcile membership counts, billing, and reporting.

6. Contract Maintenance Experience.

7. Excellent Computer skills.

Success in this Role

1. Accurate – set up correctly with the right dates, events, and billing.

2. Active – renewed on time with updated payment methods.

3. Accountable – reported and verified weekly for leadership visibility. 4

4. Aligned – supporting company growth, customer satisfaction, and service efficiency.

Working Conditions: Reports to the office daily

Company Description

Virginia Power Solutions is a local family owned business serving the central Virginia area since 2004. As a Generac Power Pro Premier Dealer, we have maintained the highest standards obtainable by any dealer. Our customers trust us to provide them with the Peace of Mind that comes with uninterrupted power, and it is evident in our consistent 5-Star ratings. We only hire the best. If you know that's you, reach out to us and see how you can become a part of our amazing team.