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Membership Analyst Jobs (NOW HIRING)

themac

Senior Membership Manager

Portland, OR

Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth and improvement. * Monitor industry trends and best practices to continually enhance membership ...

themac

Senior Membership Manager

Portland, OR · On-site

Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth and improvement. * Monitor industry trends and best practices to continually enhance membership ...

Sigma Nursing

Director of Global Membership

$75K - $95K/yr

A significant part of this role is spending meaningful time in membership analytics, studying churn data, retention patterns, acquisition trends, and member demographics, and translating those ...

Jobtailor

Membership Data Analyst

Wilmington, OH · On-site

$70 - $95/hr

Analyze membership data on a daily, weekly, monthly, quarterly and annual basis to identify trends in new and renewal performance across all sales channels. * Assess trends in membership renewal to ...

IASLC

Membership Manager

Denver, CO · On-site

Monitor, analyze, and communicate various membership metrics. Utilize performance dashboards and provide data-driven recommendations to improve program effectiveness. * Serve as a staff liaison to ...

HOUSTON SYMPHONY SOCIETY

Membership Manager

Houston, TX · On-site

$55K - $60K/yr

Job Title: Membership Manager Department: Development Reports to: Director, Annual Giving ... Utilize donor analytics, predictive modeling, and segmentation tools to support fundraising ...

NEWMARK

Membership Manager

Miami, FL

Conduct market research to analyze industry trends to identify potential target markets and opportunities for membership expansion. Uses negotiating skills and creative selling abilities to close on ...

New

YMCA

Membership Director

Mystic, CT · On-site

$60K - $65K/yr

Manage the Membership budget and prepare monthly reports and performance analyses. * Coordinate membership marketing, communications, events, and community outreach. * Build relationships with ...

NRECA

Director, Membership

Arlington, TX · On-site

$157 - $193/hr

Membership is responsible for successful member engagement programs, effective membership ... Strategic thinker with strong analytical, problem‑solving, and project management capabilities.

NRECA

Director, Membership

Arlington, VA · On-site

$157K - $193K/yr

Membership is responsible for successful member engagement programs, effective membership ... Strategic thinker with strong analytical, problem-solving, and project management capabilities.

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Membership Analyst information

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$31K

$73.3K

$130K

How much do membership analyst jobs pay per year?

As of Aug 22, 2026, the average yearly pay for membership analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What does a membership analyst do?

A Membership Analyst is responsible for analyzing data related to an organization's membership base. They track trends, evaluate member engagement, and provide insights to help increase membership retention and acquisition. Their work often includes preparing reports, segmenting members, and recommending strategies to improve the overall membership experience. Membership Analysts collaborate with marketing, sales, and customer service teams to ensure the organization's membership goals are met.

What are the key skills and qualifications needed to thrive as a membership analyst, and why are they important?

To thrive as a Membership Analyst, you need strong analytical abilities, proficiency in data interpretation, and a background in business, statistics, or a related field. Familiarity with data analysis tools like SQL, Excel, and CRM systems, as well as certifications in data analytics, are commonly required. Strong communication, attention to detail, and problem-solving skills help you collaborate with teams and present actionable insights. These skills are crucial for optimizing membership strategies, enhancing retention, and supporting organizational growth.

What are the typical challenges a membership analyst faces when analyzing member engagement data?

Membership Analysts often encounter challenges in consolidating data from multiple sources, ensuring data accuracy, and identifying meaningful trends among diverse member segments. Interpreting engagement metrics can be complex, especially when member behaviors vary widely or when data is incomplete. Overcoming these challenges requires strong analytical skills, collaboration with IT and marketing teams, and ongoing efforts to refine data collection methods for better insights.

What is the difference between Membership Analyst vs Membership Coordinator?

AspectMembership AnalystMembership Coordinator
Required CredentialsBachelor's degree in business, marketing, or related field; data analysis skillsBachelor's degree; customer service and communication skills
Work EnvironmentOffice setting, analyzing membership data, reportingOffice or event setting, engaging with members, coordinating activities
Employer & Industry UsageNonprofits, associations, clubs, fitness centersMembership organizations, associations, clubs, nonprofits
Common Search & ComparisonFocuses on data analysis and reportingFocuses on member engagement and coordination

The main difference is that Membership Analysts primarily analyze membership data and generate reports, while Membership Coordinators focus on engaging members and coordinating membership activities. Both roles support membership growth but with different core responsibilities.

More about Membership Analyst jobs

What job categories do people searching Membership Analyst jobs look for?

The top searched job categories for Membership Analyst jobs are:

Membership Analyst jobs near you
Infographic showing various Membership Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Senior Membership Manager

Multnomah Athletic Club

Portland, OR • On-site

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago

Multnomah Athletic Club rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

3rd of 63 rated gym and leisure clubs

Job description

Multnomah Athletic Club is more than Portland's most legendary hub of sports and socializing. It's like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state-of-the-art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC's 600,000 square feet of recreational possibilities.
Want a career with a future? A campus worth exploring? A one-of-a-kind community on which you can have a direct impact? MAC is all of those things and more.
The Role
The Multnomah Athletic Club (MAC) is on the hunt for a Senior Membership Manager to join our Membership Team. This leader will serve as the strategic and operational leader of the Club's Membership function, driving membership growth, engagement, governance excellence, and member satisfaction. This role partners closely with Club leadership, committees, and cross-functional teams to deliver an exceptional member experience throughout the entire membership lifecycle, from acquisition and onboarding through long-term engagement and retention.
As a highly visible leader, you'll oversee membership strategy, operations, admissions, analytics, and member experience initiatives while leading a talented team dedicated to supporting the Club's long-term success. The ideal candidate combines strategic thinking, operational expertise, strong leadership skills, and a deep appreciation for private club culture and member-centered service.
What You'll Do
Lead Membership Strategy & Lifecycle Management
  • Develop and execute strategies that strengthen member acquisition, onboarding, engagement, retention, and overall membership health.
  • Partner with Club leadership and committees to advance long-range membership goals and strategic initiatives.
  • Oversee membership pathways, admissions processes, waitlist management, and membership transitions.
  • Analyze member engagement, satisfaction, and retention trends to identify opportunities for growth and improvement.
  • Monitor industry trends and best practices to continually enhance membership programs and services.

Drive Governance & Committee Support
  • Serve as the primary staff liaison to the Membership and Diversity Admissions Committees.
  • Prepare agendas, reports, application reviews, policy analysis, and supporting documentation for committee meetings.
  • Interpret and apply Club bylaws, rules, and membership policies with consistency and sound judgment.
  • Present recommendations, analyses, and policy matters to committees and Board leadership.

Lead and Develop a High-Performing Team
  • Supervise and develop a team supporting member experience, admissions, operations, and analytics.
  • Provide coaching, mentorship, performance management, and professional development opportunities.
  • Manage staffing plans, workloads, scheduling, budgets, and departmental priorities.
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement.

Oversee Membership Analytics & Reporting
  • Ensure the integrity, confidentiality, and accuracy of membership data and records.
  • Develop and monitor key membership performance metrics and dashboards.
  • Produce reports, presentations, and trend analyses for leadership, committees, and the Board of Trustees.
  • Translate data into actionable insights that improve engagement, retention, and operational performance.

Champion Member Experience
  • Ensure a seamless and exceptional member experience across all stages of the membership journey.
  • Resolve complex and sensitive member matters with professionalism, discretion, and sound judgment.
  • Partner with Communications to ensure membership-related messaging is accurate, effective, and member-focused.
  • Enhance onboarding programs and engagement initiatives that strengthen member connection and loyalty.

Support Financial & Operational Excellence
  • Assist with annual budgeting, forecasting, and monitoring of membership-related revenue and expenses.
  • Oversee initiation fee reconciliation and related financial processes.
  • Evaluate and improve membership systems, workflows, reporting capabilities, and operational practices.
  • Partner with Technology and other departments to leverage automation, AI, and emerging technologies to improve efficiency and member engagement.

What You'll Bring
Required Qualifications
  • Bachelor's degree or an equivalent combination of education and experience.
  • Seven (7) or more years of progressive experience in membership, member services, customer experience, hospitality, or a related field.
  • At least three (3) years of leadership experience managing teams and business operations.
  • Experience developing and executing membership lifecycle strategies, including acquisition, onboarding, engagement, and retention initiatives.
  • Experience working with committees, boards, or governance groups.
  • Demonstrated ability to balance member service excellence, operational priorities, and organizational objectives.

Preferred Qualifications
  • Experience within a private club, hospitality, association, or member-based organization.
  • Knowledge of private club governance, committee structures, member relations, and admissions processes.

Knowledge, Skills & Abilities
  • Strategic thinker with the ability to turn organizational goals into measurable results.
  • Strong leadership skills, including coaching, team development, performance management, and succession planning.
  • Excellent verbal and written communication skills with the ability to present effectively to senior leaders, committees, and boards.
  • Strong analytical and problem-solving abilities with experience using data to drive decisions.
  • Proficiency with CRM systems, membership management platforms, Microsoft Office Suite, and related business technologies.
  • Outstanding customer service skills and ability to handle sensitive situations with professionalism and discretion.
  • Ability to maintain confidentiality and exercise sound judgment when working with member and governance information.

Additional Requirements
  • Availability to work evenings, weekends, and other non-traditional hours to support committee meetings, board meetings, member events, and operational needs.
  • Ability to work on-site regularly as this is not a hybrid position.
  • Ability to meet the physical requirements of the role, including extended periods of sitting, standing, walking, and occasional lifting of up to 25 pounds.

What You'll Gain
At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:
  • Full-time employees: Enjoy medical, dental, and vision insurance.
  • Facility access: Free access to our exercise room and classes, climbing gym, and pools.
  • Convenience: Free parking and discounted public transportation passes.
  • Retirement: Participate in our 401(k) program with an employer match.
  • Well-being: Access our Employee Assistance Program (EAP) for free.
  • Perks: Enjoy discounts on club services and meals.

Join us in shaping an exceptional membership experience while helping advance the long-term success and vitality of one of Portland's premier private clubs. Apply today!
#LI-Onsite
The Multnomah Athletic Club is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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